2014 Ford Edge: doors won't lock, open or latch

Filed Sep 22, 2025 · Airbags, Brakes · PA · crash

I purchased my 2014 Ford Edge in December 2023. March 2023, I started having issues with the driver side door lock sensor malfunction as shown in the last photo. The door would not automatically lock when I started driving, sensing that the driver’s side door was still open. It was not. I kept pushing the lock button to lock it, but it kept unlocking even while driving. Eventually it would lock. The cost to fix that was around $600 which I could not afford, and my limited warranty expired. July/August 2025 my ABS and traction control sensor lights were lit on my dash. I took the car for service and my very reputable mechanic diagnosed with no codes showing up a few times. Performed a reset twice and the lights came back on after only driving a couple of miles. He contacted Ford who advised he couldn't sell the part because there was a "national hold" on the part. On 9/2 my brakes and traction control failed resulting me rear ending another vehicle. The other safety issue is that my airbags did not deploy upon the collision. I contacted Ford Corporation and was advised that Ford will not do anything since my vehicle was older than 10 years. The vehicle is a total loss leaving me with a loan balance of approximately $4,700.00. This is neither fair nor right for a multimillion-dollar company that will not or choose not to address or acknowledge their responsibility regarding these two very serious safety issues. Since I didn’t die or get seriously hurt, I guess it’s not that big a deal to Ford.

Filed Jan 21, 2025 · Electrical, Locks · 190,000 miles · TX

The contact's father owns a 2014 Ford Edge. The contact stated that while he was driving at approximately 65 MPH, the "door open" alarm and chime was sounding, indicating that the driver's side door was open. The contact observed that the driver's side door was closed. The contact pulled off the highway, stopped the vehicle, and turned off and restarted the vehicle several times and the alarm turned off. The contact stated that her father related that the failure was recurring and additionally, the door locks were unlocking independently, and that the driver's side door keypad was constantly illuminated, causing the battery to be drained. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 190,000.

Filed Feb 27, 2024 · Body, Electrical · TN

The drive door is consistently not locking properly and the door latch sensor is not reading when the door is shut properly. Causing a "door ajar" and "transmission not in park" warning to pop up while driving. Also, my car alarm goes off several times a day and several times all through the night due to the door sensor not working properly. The doors not locking is a huge safety risk. The interior lights stay on making it hard to see while driving at night and drains my car battery. Children can open my doors from the inside while driving and any unwanted person can open my doors from the outside while stopped for traffic reasons. When I looked at the car to purchase 4 years ago, I reported the issue to the dealer and the dealer supposedly sent the car to a Ford dealership to inspect and fix the issue. After the supposed fix, the issue seemed fine for a while. However, the issue came back shortly after purchase and got worse causing other symptoms such as the car alarm going off randomly after locking the car. I honestly feel the dealer just cleaned the sensor and door latch area to make a sale, which from what I've read is only a temporary fix. I have seen investigations and recalls for 2011, 2012, and 2013 Ford Edge models with the same or similar issues. However, there have not been any investigations and recalls for this issue on a 2014 Ford Edge, yet there are many complaints. Please investigate this safety issue so we don't have to worry about possible risk that could occur while driving. Thank you.

Filed Feb 19, 2021 · Electrical, Locks · 90,000 miles · CO

Tl* the contact owns a 2014 ford edge. The contact stated that while operating the vehicle, the door ajar light remained illuminated with the front driver's side door closed. During the failure, the door could not be locked and the interior lights remained illuminated. On one occasion, the front driver's side door lock had frozen and the door could not be properly secured. The vehicle was taken to the local dealer medved ford located at 1404 s wilcox st castle rock, co 80104 who diagnosed that the front driver's side door locking assembly was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

Filed Aug 7, 2020 · Electrical · 84,000 miles · ID

Driver door ajar warning won't go out. Doors won't lock. Battery drains. Transmission not in park warning. These warnings come on while parked and while the vehicle is moving.

Filed Jul 9, 2020 · 103,500 miles · CO

I have a faulty door latch issue. When I turn my car on and start driving, the driver door ajar light won't go off and I can open my doors while driving. When I shut the car off, the lights won't go off inside the car and the car continues to ding like the door is open. This will cause my battery to go dead.

Filed Jul 2, 2020 · 42,001 miles · FL

When I close my driver door, it tells me that my door is ajar. I know my door is closed so I put my car in drive and it tells me that my transmission is not in park. I know that there was an issue with the 2013 ford edge door latch on the driver door. I do not believe that ford has corrected the problem. I have to close my door 3 to 4 times every time I get in my car just to make the indicator stop dinging.

Filed Jun 8, 2020 · Electrical, Locks · CA

Driver side door latch/sensor malfunction. Due to manufacture date of october 2014 my vehicle is not eligible under current recall for the latch (19n09) however my vehicle is currently at the dealership having the part replaced with out of pocket expense.

Filed Jan 28, 2020 · Electrical, Lights · TX

Door ajar / transmission not in park sensor is not working properly. Unsafe condition not knowing if door lock system is working properly. Have to stop numerous time while driving to check if door is actually closed and locked. Also will not allow interior lights to go off, and is safety issue when trying to drive at night. Extremely difficult to see due to lost of night vision. Ford motor knows of the issues for years but refuses to correct issue via a recall. The vehicle only has 31,000 miles on it.

Filed Dec 16, 2019 · Locks · CA

2014 ford edge. Consumer writes in regards to defective drivers door latch. *ld the consumer stated the door ajar warning light would illuminate intermittently. The door unlatched and opened while the vehicle was being driven.

Filed Aug 26, 2019 · 52,300 miles · UT

Driver "door ajar" light remains on. Doors will not lock while car is in drive. Warning lights such as "engine on" and "transmission not in park" are also posted. Warning lights reappear when vehicle comes to a stop. Silence warnings by pushing the ok button on the left of the steering wheel. Dome lights remain on when car is parked. Problem seems to be intermittent. Seems to be related to the locking mechanism or switch on the door.

Filed May 2, 2018 · Electrical · 54,895 miles · CA

2 issues: 1. Door latch sending signal that the car door is not closed. Takes multiple times of closing the door for the door ajar message to go away. Many ford edge owners modifying their vehicles in unsafe to get around this problem. Ford wants $600+ to fix. 2. The vista moon roof. The roof does not open and close properly. Many ford edge owners with this issue. Ford wants $3000 to fix this. People who have had it fixed had the problem return after a year. Please help