2016 Ford Edge: doors won't lock, open or latch

Filed Dec 26, 2025 · Body · WI

- door hinge failure - hinge assembly intact but the weld area failed and tore the base from the door structure - door wont close or open properly - not as of yet no warning lamps just a non functional door. the failure is identical to the linked complaint [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 31, 2023 · OH

Rear door latch stuck and door will not close

Filed Jun 11, 2020 · Body · OH

There was recently a recall for door latches for several ford models and I believe the ford edge should be added to that list. My drivers side door does not always latch even after several attempts. As ford stated, I am worried 'even if an owner gets the door to latch after repeated attempts, it is still possible that it will become unlatched during driving.' this happens while shutting the door while inside the vehicle and outside the vehicle.

Filed Oct 21, 2019 · Electrical · 80,000 miles · OK

When parked and locked, the rear hatch will unlock when driver gone, or at night. Rear hatch door will not close by any switch. A danger to personal safety and theft.

Filed Mar 20, 2017 · Body · 3,688 miles · CT

Issue: latch on driver's door broke. The events described below took place over a 3-day time frame (03/18/2017 - 03/20/2017). On sat., 03/18/2017, I drove the vehicle to a shopping destination and the driver's door would not open. I had to climb over front console to exit the car via the front passenger door. To drive back home, I had to enter the vehicle via the front passenger door and again climb over the front console. After several hours, the door was opened and all was presumed to be ok. However, the next day (sun., 03/19/2017), the driver's door flew open while the car was exiting the highway at about 45 MPH. I pulled over and strained to pull the door in. However, the latch would not catch and close. While maneuvering the vehicle, the driver drove home very slowly pulling in and holding the car door. The vehicle sat unsecured overnight until it could be taken to for repair. This problem presented a high level of danger for me, other vehicles/drivers/passengers, and possibly pedestrians/properties. The affected vehicle has a little over 3,500 miles logged and is under year one of a three year lease. As this report is being typed (mon., 03/20/2017), the service department at the local ford dealer is assessing the problem. The vehicle co-owner has already been informed that parts and labor costs to fix the issue are not covered under the warranty; will cost hundreds of dollars to repair; take a week to complete; and, a loaner car is not available. After being loyal ford customers for over 30 years (purchase/lease), this stings the owner(s) on many levels.

Filed Sep 29, 2016 · Body, Locks · 35,000 miles · IL

Drivers side door latch defective indicating "door ajar' and warning chime sounding. But door not open. Dealer replaced door latch at cost of $403.00 but ford not accepting responsibility. Request reimbursement. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).