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Ford Edge door locks problems

938 of the 14,136 owner complaints about the Ford Edge describe doors won't lock, open or latch, most of them for the 2013 model year.

owner complaints
938
worst model year
2013
typical repair cost reported
$500
typical mileage
49,352
Is there a fix? There are 2 recalls for this area of the car. See below

By model year

What owners say

Filed Aug 5, 2026 · Electrical · TN

When I put my 2013 Ford edge in reverse the backup camera goes out for about 5 to 10 seconds or it just doesn’t work at all. And also I just paid $672 to have the drivers side door latch replaced because the recall had expired in November of 2025 the door ajar light would stay on and the dash would say place vehicle in park

Filed Dec 26, 2025 · Body · WI

- door hinge failure - hinge assembly intact but the weld area failed and tore the base from the door structure - door wont close or open properly - not as of yet no warning lamps just a non functional door. the failure is identical to the linked complaint [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 27, 2025 · Body · WI

The vehicle automatically locks the doors when you begin driving. We were aware that when stopped the doors would automatically unlock when you tried to open them but have found that this can also happen while driving. While driving our daughter pulled on her door handle which caused the door to unlock, then pulled the handle again and was able to open the door enough to trigger the door ajar warning which alerted us to the situation. While we were able to engage the child lock to prevent this from happening again, it is concerning that pulling on the handle would cause the door to unlock when the vehicle is not in park as that can create a dangerous situation very easily.

Filed Sep 22, 2025 · Airbags, Brakes · PA · crash

I purchased my 2014 Ford Edge in December 2023. March 2023, I started having issues with the driver side door lock sensor malfunction as shown in the last photo. The door would not automatically lock when I started driving, sensing that the driver’s side door was still open. It was not. I kept pushing the lock button to lock it, but it kept unlocking even while driving. Eventually it would lock. The cost to fix that was around $600 which I could not afford, and my limited warranty expired. July/August 2025 my ABS and traction control sensor lights were lit on my dash. I took the car for service and my very reputable mechanic diagnosed with no codes showing up a few times. Performed a reset twice and the lights came back on after only driving a couple of miles. He contacted Ford who advised he couldn't sell the part because there was a "national hold" on the part. On 9/2 my brakes and traction control failed resulting me rear ending another vehicle. The other safety issue is that my airbags did not deploy upon the collision. I contacted Ford Corporation and was advised that Ford will not do anything since my vehicle was older than 10 years. The vehicle is a total loss leaving me with a loan balance of approximately $4,700.00. This is neither fair nor right for a multimillion-dollar company that will not or choose not to address or acknowledge their responsibility regarding these two very serious safety issues. Since I didn’t die or get seriously hurt, I guess it’s not that big a deal to Ford.

Filed Jul 24, 2025 · Electrical · OH

The contact owns a 2011 Ford Edge. The contact stated that while driving at various speeds, the door locks failed to operate as intended. The sunroof froze while closing or opening. The contact stated that the lights were flashing independently, and the alarm was independently activated. In addition, there was a burning odor entering the vehicle through the A/C vents. The message "Door Ajar" was displayed; however, the vehicle was not diagnosed or repaired due to the costs. The manufacturer was not notified of the failure. The failure mileage was unknown.

Filed Jun 13, 2025 · Locks · PA

The contact owns a 2011 Ford Edge. The contact stated that the “Driver's Door Ajar” warning light was illuminated even though the door was securely closed and locked. The vehicle was taken to the dealer, who diagnosed that the door latch had failed and needed to be replaced. The vehicle was repaired. The contact stated that approximately one year later, the failure reoccurred with the passenger’s side door. The warning light caused the interior light to remain illuminated and the alarm to activate intermittently. The vehicle was returned to the dealer who diagnosed the vehicle and determined that the door latch on the passenger’s side door had failed and needed to be replaced. The vehicle was scheduled to be repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the federal safety agency Hotline to report the failure. The failure mileage was unknown.

Filed Apr 16, 2025 · Electrical, Lights · TX

Interior lights stay on much too long after turning vehicle off, even several hours. Dash and bell indicators indicates doors are open when they are not. Door locks operate open while driving.

Filed Feb 25, 2025 · Electrical · 36,000 miles · KS

The contact owns a 2019 Ford Edge. The contact stated that the vehicle was experiencing an abnormal battery drainage, causing electrical functions, including the door lock power switch to become inoperable. The contact stated that the battery had been replaced three times within four years. The vehicle was taken to the dealer; however, the cause of the failure could not be determined. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 36,000.

Filed Feb 7, 2025 · Brakes, Electrical · TX

If you hit a pot hole or a bump on the road the brake pedal makes a weird sound and then the brake goes all the way to the floorboard when trying to apply brakes and doesn't come to an immediate stop. The wrench light has come on or the symbol that has the car and wavy lines for traction control will turn on all of a sudden and then the car shuts off in the middle of the road while driving putting my life in danger. It also doesn't accelerate all of a sudden and loses power while driving putting my life in danger. When you put the car in park the car still jerks forward even after the car is in park and off. It also makes a clicking sound as if it goes into gear after you have turned the car off and park has been engaged. The headlights keep shutting off while driving or dimming in their own. The motormount screws came undone and I had to get it repaired. The power steering keeps losing the fluid and makes a loud grinding noise especially during cold weather. Makes a loud whistle sound like a turbo jet engine when it's cold and you start driving. The rear driverside door latch keeps making the car alert that the door is open when it is not. The recall only shows door latch for a different door and dealership won't repair with recall notice because the notice doesn't say all door latches and is specific to a different door. The car is unsafe to drive but it's the only car I have and the last time I took it to get repairs they kept it for a month and my it off pocket costs were close to $1600 dollars which put me in a financial strain. I can not afford to be without my car for that long again and pay for things that shouldn't be falling apart and putting my child's and my life in danger.

Filed Jan 21, 2025 · Electrical, Locks · 190,000 miles · TX

The contact's father owns a 2014 Ford Edge. The contact stated that while he was driving at approximately 65 MPH, the "door open" alarm and chime was sounding, indicating that the driver's side door was open. The contact observed that the driver's side door was closed. The contact pulled off the highway, stopped the vehicle, and turned off and restarted the vehicle several times and the alarm turned off. The contact stated that her father related that the failure was recurring and additionally, the door locks were unlocking independently, and that the driver's side door keypad was constantly illuminated, causing the battery to be drained. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 190,000.

Related recalls

Latches/locks/linkages: doors: latchReported September 11, 2018 · 503 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2018 Ford Edge and Lincoln MKX vehicles. These vehicles may have door striker bolts that are shorter than intended. Vehicles with shorter door striker bolts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components" potentially resulting in the doors opening in the event of a crash.
Risk
If the doors open in the event of a crash, there is an increased risk of injury.
Remedy
Ford will notify owners, and dealers will replace the door striker bolts, free of charge. The recall began October 18, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 18C06.

Recall number 18V612000 · Recall details

Latches/locks/linkages: hatchback/liftgate: lockReported October 27, 2010 · 71 vehicles affected
What is wrong
Ford is recalling certain model year 2011 edge and lincoln mkx vehicles manufactured from july 1, 2010, through october 8, 2010. These vehicles were shipped with incorrectly configured electronic module settings that disable the locking function of the liftgate. Accordingly, the vehicles fail to conform to the requirements of federal motor vehicle safety standard no. 206, "door locks and door retention components."
Risk
The liftgate lock may be disabled and the driver may not be able to lock the liftgate using interior lock switches or remote key fob buttons.
Remedy
Ford will notify owners and dealers will have the affected control modules updated free of charge. The safety recall began on november 1, 2010. Owners may contact ford at 1‑866‑436‑7332.

Recall number 10V516000 · Recall details

Questions about the Ford Edge door locks

Which Ford Edge years have doors won't lock, open or latch problems?

The model years with the most reports are 2013 (381 complaints), 2011 (305 complaints) and 2012 (201 complaints).

How much does it cost to fix doors won't lock, open or latch on the Ford Edge?

Owners who mentioned a price put the repair at about $500 (median of 119 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

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