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2020 Ford Edge, Ford Escape and others recall: camera

Ford Motor Company reported this safety recall on September 23, 2020. It covers about 620,246 vehicles.

vehicles affected
620,246
reported
Sep 23, 2020
owners notified
Feb 1, 2021
related complaints
459

Back over prevention: sensing system: camera

What is wrong
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk
Reduced rearward visibility can increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20C19.

Recall number 20V575000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 459 complaints about driver assistance problems.

2020 Ford Edge2020 Ford Escape2020 Ford Expedition2020 Ford Explorer2020 Ford F-1502020 Ford F-250 SD2020 Ford F-350 SD2020 Ford F-450 SD2020 Ford F-550 SD2020 Ford Mustang2020 Ford Ranger2020 Ford Transit

Questions about recall 20V575000

Is there a recall on the 2020 Ford Edge, Ford Escape and others camera?

Yes. Recall 20V575000, reported on September 23, 2020, covers about 620,246 vehicles.

What is the fix for recall 20V575000?

Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20C19.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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