At highway speed of 70 mph vehicle briefly went into park and shut entire vehicle down, vert traumatized and injured my head from the brief shutdown, could have caused a fatal accident
2020 Ford Expedition driver assistance problems
18 complaints (4% of all complaints for this car). 1 crash reported.
- owner complaints
- 18
- of this car's complaints
- 4%
- crashes
- 1
- recalls
- 3
Which part fails
- Warnings6
- Automatic emergency braking5
- Blind spot detection4
- Sensing system: camera3
- Assist1
At what mileage
Complaints by mileage at the time of the problem.
Ford Expedition driver assistance problems in other years
Specific symptoms reported on the 2020 Ford Expedition driver assistance
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
Back over prevention: software
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
- Risk
- A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
- Remedy
- Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25S72.
Recall number 25V442000 · Recall details
Back over prevention: sensing system: camera
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Risk
- Reduced rearward visibility can increase the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20C19.
Recall number 20V575000 · Recall details
Forward collision avoidance: automatic emergency braking
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles equipped with camera-only Pre-Collision Assist feature. Vehicles built with the optional radar-plus-camera Pre-Collision Assist system are not affected. Due to incorrect coding of interfacing modules, the Pre-Collision Assist feature is not enabled, and the driver cannot access the menu functions necessary to enable the Pre-Collision Assist feature.
- Risk
- If the driver is unaware that the Pre-Collision Assist feature is not enabled, they may rely on a system that is not functional, increasing the risk of a crash or injury.
- Remedy
- Ford will notify owners, and dealers will reprogram software for the Body Control Module, Antilock Braking System, Instrument Panel Cluster and Headlamp Control Modules, and reset the Tire Pressure Monitor System, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S20.
Recall number 20V262000 · Recall details
Related investigations
Rearview Camera FMVSS 111 Noncompliance
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (the federal safety agency Recall No. 20V‑575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera operation. The supplier of the cameras was Magna Electronics.According to Ford's chronology in the Part 573, during the period February-April 2020, Ford identified and monitored warranty claims pertaining to intermittent or inoperative rearview cameras. Ford reviewed supplier product changes, focusing on changes introduced by the supplier in the October-November 2019 time frame. The Part 573 stated that the issue was brought to Ford's Critical Concerns Review Group (CCRG) for review on May 12, 2020.On July 7, 2020, the federal safety agency's Vehicle Research and Testing Center (VRTC) informed the Office of Defects Investigation (ODI) of a trend of MY 2020 Escape vehicles with rearview camera malfunctions. ODI contacted Ford the next day, providing five Vehicle Owner Questionnaires (VOQs) alleging inoperative rearview cameras. On July 15, 2020, Ford met with the federal safety agency to discuss the rearview camera issue. In a subsequent August 24, 2020 meeting, ODI and the federal safety agency's Office of Vehicle Safety Compliance (OVSC) met with Ford to discuss the recall status and additional VOQs. Ford presented rate and scope data for many of its MY 2020 products during the August 2020 meeting indicating high failure rates for certain models.This RQ is being opened to investigate both the timeliness and scope of Ford's rearview camera recall (20V‑575), and Ford's compliance with reporting requirements.The subject reports referenced in the opening resume are identified by the following ODI reference numbers which can be reviewed at 11349813, 11344126, 11342696, 11341486, 11340254, 11337274, 11331444, 11330875, 11329235, 11316960, 11343521, 11341884, 11337226, 11344018, and 11339573.
RQ21002
What 2020 Ford Expedition owners say
Most recent owner complaints, unedited.
I was driving at highway speeds and parking suddenly engaged forcing vehicle to lose all power. While I was able to get the vehicle off the road it could have ended much worse. Ford recognizes this as a recall but because it it is not officially active they will not fix it unless I pay for it. Manufacturer Recall Number26S48 the federal safety agency Recall Number26V402
The contact owns a 2020 Ford Expedition. The contact stated that while reversing, the rearview camera image was distorted or blank. The contact stated that the failure was related to the federal safety agency Campaign Number: 25V442000 (Back Over Prevention). There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to diagnose or repair the vehicle. The manufacturer was contacted, but no further assistance was provided. The failure mileage was approximately 60,000.
Hello, my name is [XXX] and I’m writing in regards to the transmission issues with my Ford expedition. I have reached out to the customer service line and currently my vehicle is at confidence Ford in Norman, OK. I’ve had issues with this vehicle since I bought it New and I’ve tried multiple times to have the transmission repaired. It has been to Patriot Ford in Purcell, OK(No longer in business), Zeke Ford in Purcell, OK (No longer in business) Woody Ford in Madill, OK.I’ve tried multiple times to get it into other dealerships, lastly it has ended up at Confidence Ford, Norman, OK. Due to the nature of the transmission, it has caused multiple problems and almost deadly situations. This vehicle has been stalling out and losing power since the day we bought it. CUSTOMER SERVICE said that they cannot help us because it is over the hundred thousand miles mark, but I have continued to seek Support and Repair Services since I bought it new in 2021. If you recall during this time, it was after Covid when there was limited resources for repairs and dealerships to offer loaner vehicles or to even rent loaner vehicles. So in the situation of not being able to keep it in service they would give it back. Before I bought this vehicle new, I owned the exact same vehicle that I had bought preowned from Seth Wadley Ford in Pauls Valley, OK. The previous vehicle had the exact same issues and was a Complete LEMON. The previous vehicle had to be traded in for a new one. We thought that buying a new one hoping It would not be a lemon, and with a warranty that we would not have a problem and that the previous one was a fluke. Sadly it was not. I have almost been T-bone, rear ended and hit head on with my 3 young children in the car on multiple occasions, too many to count. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My park aid sensor fault comes on without cause and a picture of a car blocks the view to the screen that displays directions from google maps. It comes on suddenly and sporadically and has almost caused an accident several times as I don't know where I am going when this happens. I took my car to the dealership to get this fixed. The dealership charged me $213.79 for the diagnosis and stated that this happens to alert me to a problem related to when a vehicle is approaching on the left or right and the audio component does not work. In other words, when a vehicle is approaching, the lights on the mirrors flash on but the noise does not present. They then told me that to stop the dangerous flashing of the car blocking my view of the map, that I would be charged almost $800 to repair. I told them I couldn't afford it and asked if they could just stop the random car display from happening and covering my map. To me, this is much more dangerous than the main quality defect preventing the sounds. I was told that they were not allowed to disable this malfunction and that it was not considered a quality defect or recall issue. I am currently driving in an unsafe vehicle due to a design flaw in a vehicle that is not yet 4 years old that I can't afford to fix myself. The fields below don't allow me to enter information. I have not been in an accident yet due to this. It happens at various speeds. My vehicle has about 52000 miles on it.
Transmission failed multiple times. Caused loss of forward movement and inability to move out of the way of traffic. Caused blind spot sensors to become inoperable. Vehicle would not move and had to push it out of the road and was almost struck by multiple vehicles. Repaired under warranty replaced transmission. Second trans mission has started doing it again. It fails at highway and city speeds. No warning lights Pryor to failure.
What component or system failed or malfunctioned, and is it available for inspection upon request? APIM issues causing GPS, Bluetooth, radio, settings and camera to mess up. How was your safety or the safety of others put at risk? Getting lost on the road without GPS. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been to a Ford dealership. They were able to recreate the issue. They state the APIM is bad. We had to have the APIM reset with less than 9k miles on the vehicle. They are now saying resetting the APIM is not resolving the issue. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, this started about 2 months ago. We were just able to get the vehicle looked at this week.
There are 3 issues going on with my SUV. Each item has been identified or verified at my local dealership. My main issue is that the car occasionally will not go into the correct gear. This mostly happens when I haven't driven the car in a couple of days, and it's cold out. It also shifts hard for no reason. I was informed that there is some sort of transmission issue with my type suv. I never received a recall notice or anything. Second, my alarm goes off in the middle of the night randomly. The dealership said this was due to a faulty latch on the back of the car. They also said this was a newer issue that other customers have had. Last, my pre-collision assist will activate when there is nothing around to trigger it. This has happened one time so far.
APIM failure which results in loss of screen and information that has safety related items. Ford should provide a recall on all failed units. Customer forums have many complaints about this item.
The contact owns a 2020 Ford Expedition. The contact stated that upon shifting into drive (D) after he had reversed, the rearview camera remained activated, then the screen turned black. The contact stated that the failure had been recurring while driving and had caused the infotainment system to become inoperable. The vehicle was taken to the dealer, where it was diagnosed that the Accessory Protocol Interface Module (APIM) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 45,000.
Questions about the 2020 Ford Expedition driver assistance
Does the 2020 Ford Expedition have driver assistance problems?
Owners have filed 18 complaints about the driver assistance of the 2020 Ford Expedition, 4% of all its complaints.
At what mileage do 2020 Ford Expedition driver assistance problems start?
Not enough complaints include the mileage to tell.
Was there a recall on the 2020 Ford Expedition driver assistance?
Yes, 3 recalls: 25V442000, 20V575000, 20V262000. Check your VIN to see if your car still needs the free repair.
What year does the Ford Expedition have the most driver assistance problems?
The Ford Expedition model years with the most driver assistance complaints are 2017 (34 complaints), 2022 (23 complaints) and 2016 (21 complaints).
Other 2020 Ford Expedition problems
Transmission 270Engine 57Seat belts 40Electrical 35Body 22Acceleration 15Visibility 13Brakes 10Airbags 9Lights 6Fuel system 5Steering 4Seats 3Suspension 1Wheels 1
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