The contact owns a 2020 Ford Expedition. The contact stated that while driving approximately 50 MPH, there was an abnormally loud sound and the sun/moon roof glass shattered overhead. At the time of the failure, the contact did not know that the sound was associated with panoramic moonroof and believed there was a blowout of a tire. Upon inspection, it was discovered that the sun/moon roof glass had shattered. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.
2020 Ford Expedition visibility problems
13 complaints (3% of all complaints for this car). Typical mileage when it fails: 68,305.
- owner complaints
- 13
- of this car's complaints
- 3%
- typical mileage
- 68,305
- crashes
- 0
- recalls
- 1
Which part fails
- Sun/moon roof assembly6
- Windshield2
- Windshield wiper/washer1
At what mileage
Complaints by mileage at the time of the problem.
Ford Expedition visibility problems in other years
Related recalls
Visibility: windshield wiper/washer: linkages
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.
- Risk
- Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
- Remedy
- Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S26.
Recall number 22V250000 · Recall details
What 2020 Ford Expedition owners say
Most recent owner complaints, unedited.
The contact owns a 2020 Ford Expedition. The contact stated that while driving at an undisclosed speed, the sunroof fractured. The contact stated that there was no impact on the sunroof. In addition, the contact stated that the sunroof glass had exploded outward. The contact stated that had the sunroof had exploded from the inside, the shattered glass pieces would have fallen onto the contact's wife, who was seated in the front passenger's seat. The contact stated that as the owner of the vehicle, the sunroof had never been opened. The vehicle was not diagnosed or repaired by an independent mechanic. The contact stated that the vehicle was scheduled for a sunroof replacement on the following day. In addition, the contact stated that, according to the internet forum, it was a known failure with similar vehicles. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000. The VIN was unavailable.
The contact owns a 2020 Ford Expedition. The contact stated the windshield wipers were intermittently inoperable. Additionally, the contact stated that while attempting to drive from a complete stop at night, the vehicle failed to respond. The contact stated that the vehicle failed to turn off and was drivable after 15 minutes. The vehicle was driven to a parking spot. The vehicle was then taken to the dealer, where it was diagnosed that the windshield washer line located on the front passenger's side and on the rear windshield had exploded due to washer fluid accumulation. The dealer informed the contact that the failure caused the windshield washer fluid and freon to leak into the dashboard module and onto the front passenger's side floorboard. The dealer repaired the R and R BCM, reprogrammed the RCM communication circuit and the BCM, and installed the Alarm-KE and the R and R auxiliary evaporator cord. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 68,305.
Moon roof leaking requiring 4,000 in parts and labor to replace the entire system at 40k miles.
Panoramic moonroof suddenly exploded in a car wash during the high pressure air drying. Thankfully the sunshade was closed and my 3 children sitting in the middle row were not sprayed or hit with the shattered glass, water or air from the car wash and were not seriously injured. Ford clearly knows there is a problem, and I’ve watched numerous news stories about exploding moonroofs and I want to know if the federal safety agency will re- investigate this known problem and huge safety risk.
I have a 2020 Expedition that we have had to change the windshield wipers out on frequently. I just replaced them last week and they are already bouncing during a heavy rain. I saw there was a recall to some of the windshield wiper arms but when I entered my VIN, mine was not included.
The contact owns a 2020 Ford Expedition. The contact received notification of the federal safety agency Campaign Number: 22V250000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2020 FORD EXPEDITION. CONSUMER WRITES IN REGARD TO the federal safety agency SAFETY RECALL 22V‑250.
Panoramic moon roof exploded without warning. No debris or objects hit roof. Glass fell into vehicle from above. Ford denying any manufacturing wrong doing. Glass could have cut or injured children sitting in car seats below.
The contact owns a 2020 Ford Expedition. The contact stated that while the vehicle was parked, the rear windshield unexpectedly shattered. There was no impact to the rear windshield that could have caused it to shatter. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but did not provide any assistance. The failure mileage was 17,143. The VIN was unavailable.
Questions about the 2020 Ford Expedition visibility
Does the 2020 Ford Expedition have visibility problems?
Owners have filed 13 complaints about the visibility of the 2020 Ford Expedition, 3% of all its complaints.
At what mileage do 2020 Ford Expedition visibility problems start?
The typical (median) mileage in owner complaints is 68,305 miles.
Was there a recall on the 2020 Ford Expedition visibility?
Yes, 1 recall: 22V250000. Check your VIN to see if your car still needs the free repair.
What year does the Ford Expedition have the most visibility problems?
The Ford Expedition model years with the most visibility complaints are 1999 (123 complaints), 2000 (72 complaints) and 1998 (61 complaints).
Other 2020 Ford Expedition problems
Transmission 270Engine 57Seat belts 40Electrical 35Body 22Driver assistance 18Acceleration 15Brakes 10Airbags 9Lights 6Fuel system 5Steering 4Seats 3Suspension 1Wheels 1
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