2020 Ford F-250 SD driver assistance problems

Filed Oct 17, 2026 · Driver assistance, Steering · CA

Ford F-250 Super Duty (VIN: [XXX]) eastbound on [XXX], preparing to turn right (south) onto [XXX]. Accelerated, turned on the right blinker, and attempted to turn the steering wheel right, but the vehicle continued straight into the active intersection, almost t-boning another vehicle. The dashboard brake warnings illuminated, the instrument cluster lit up, and steering control was completely lost. We managed to safely bring the truck home and parked it. [XXX] 520 PM Brought the truck to Fairway Ford in Placentia, CA (Advisor: [XXX], RO #[XXX]). FDRS diagnostic scan revealed DTC C0051 (Steering Wheel Position Sensor) along with network communication faults (U0415 / U0418). [XXX]Text message from dealership offering to sale me another vehicle. [XXX] Advisor called and left message that the vehicle was ready for pick up. 1141am -1207pm CALLED FORD CUSTOMER CARE 1800 392-3673 Andrea Ref # [XXX] Our vehicle was brought in on [XXX] for the 25S94/25V626 Steering Recall Campaign that was mailed out to us. We then took to Fairway Ford in Placentia, California. Tech 525 spent 0.7 units of time on the vehicle and the Steeling column upper shaft inspection replacement FSA 25S94 for cause of concern. Correction according to [XXX] Staked upper steering colum shaft, length and feel gauge inspected – passed per FSA 25S94C •Part FMC W720796 S439 BOLT •Part FMC W714409 S439 BOLT •Part FMC W705132 S439 SCREW •Tech 525 Facio Jr, Gilbe Because of that initial recall inspection passing on May 14, 2026, we have serious safety concerns. On [XXX], we contacted Ford Customer Care at 1‑800‑392‑3673, spoke with representative Andrea, and opened Reference Case #[XXX]. As consumers, we need full assurance regarding the vehicle's structural and electronic steering integrity before we can comfortably accept the vehicle back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Mar 2, 2026 · Driver assistance, Fuel system · 95,000 miles · SC

The contact owns a 2020 Ford F-250. The contact received notifications of the federal safety agency Campaign Numbers: 24V957000 (Fuel System, Diesel) and 25V686000 (Back Over Prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the check engine warning light was intermittently illuminated. The contact stated that while driving at various speeds, the vehicle unintendedly decelerated and lost power. The vehicle was coasted to the side of the road, turned off, restarted, and the vehicle regained power and drove as intended. The message "Power Reduced” was displayed. The failure occurred approximately every 5 miles driven. The vehicle was taken to the dealer and was diagnosed with low fuel pressure, and it was determined that the fuel pump had failed and needed to be replaced. The vehicle had not been repaired because parts were not available. The manufacturer was not made aware of the issue. The failure mileage was approximately 95,000.

Filed Jan 30, 2026 · Driver assistance, Steering · GA

The contact owns a 2020 Ford F-250. The contact received notifications of the federal safety agency Campaign Number: 25V626000 (Steering) and 25V686000 (Back Over Prevention). The local dealer was contacted and determined that parts were not yet available for the recall repairs. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

Filed Jan 5, 2026 · Driver assistance, Fuel system · TX

The contact owns a 2020 Ford F-250. The contact received notifications of the federal safety agency Campaign Numbers: 24V957000 (Fuel System, Diesel), 25V626000 (Steering), and 25V686000 (Back Over Prevention); however, parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had experienced PCM failure. The vehicle was not repaired. The failure mileage was unknown.

Filed Dec 5, 2025 · Driver assistance, Fuel system · 144,000 miles · NE

The contact owns a 2020 Ford F-250. The contact received notification of the federal safety agency Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that soon after starting the vehicle, the vehicle shut off without warning. The contact made several attempts to restart the vehicle, but the vehicle failed to start. Due to the failure, the vehicle was towed to the dealer where a diagnostic test was performed. The diagnostic test determined that the high-pressure fuel pump had failed and destroyed the entire fuel system. In addition, the contact received notification of the federal safety agency Campaign Number: 25V686000 (Back Over Prevention); however, the part for the recall repair was unavailable. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer covered under warranty. The contact inquired about the recalls on the vehicle but the manufacturer offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was approximately 144,000.

Filed Jan 3, 2025 · Driver assistance · 62,000 miles · PA

The contact owns a 2020 Ford F-250. The contact stated while reversing, the rearview camera failed to display an image. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 22V644000 (Back Over Prevention), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 62,000.

Filed Nov 15, 2024 · Driver assistance · 46,000 miles · CA

The contact owns a 2020 Ford F-250. The contact stated that while reversing, the rearview camera image was distorted on some occasions, and on other occasions, a message advising that the rearview camera was inoperable and to contact the dealer was displayed on the infotainment system screen. The contact stated that the failure had progressively become permanent. The vehicle was taken to the dealer, where an unknown repair was performed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 46,000.

Filed Dec 21, 2023 · Driver assistance · WI

The contact owns a 2020 Ford F-250. The contact stated that while reversing, he became aware that the rearview camera displayed a blurred image, severely compromising the back-over prevention system. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the federal safety agency Hotline for assistance. The failure mileage was unknown.

Filed Oct 13, 2023 · Airbags, Driver assistance · 66,000 miles · AR · crash · 1 injury

The contact owned a 2020 Ford F-250. The contact stated that while driving 63 MPH, several warning chimes and alarms began to sound off and the warning message stating, "Traction Control Failure," had illuminated. At the same time, the steering wheel had suddenly seized which caused the vehicle to veer off the side of the road and further into the woods. The contact was unsure of how the vehicle came to a stop due to being knocked unconscious during the incident. Due to injuries, the contact was unable to recall details. The air bags failed to deploy. The contact received head, back, and leg injuries The vehicle was towed and totaled. There was a police report filed. The vehicle had not been taken to the dealer, diagnosed, or repaired. The manufacturer had been made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 66,000.

Filed Sep 7, 2023 · Driver assistance · 10 miles · CA

The contact owns a 2020 Ford F-250. The contact stated while attempting to reverse out of a parking space, the rear-view camera display was foggy or displayed a distorted image. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Technical Service Bulletin: 22S51, but the vehicle was not included. The manufacturer was notified of the failure but referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 10.