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2020-2022 Ford F-250 SD, Ford F-350 SD and others recall: software

Ford Motor Company reported this safety recall on October 10, 2025. It covers about 291,901 vehicles.

vehicles affected
291,901
reported
Oct 10, 2025
owners notified
May 19, 2026
related complaints
67

Back over prevention: software

What is wrong
Ford Motor Company (Ford) is recalling certain 2020-2022 F-250 SD, F-350 SD, and F-450 SD vehicles. The 360-degree view camera system may not display a rearview image properly in certain lighting conditions.
Risk
A rearview camera image that does not display properly can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the image processing module software, free of charge.This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim letters notifying owners of the safety risk were mailed on October 30, 2025. Additional letters will be mailed once the remedy is available on each phase. Owner notification letters were mailed May 19, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25SA8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on October 13, 2025.

Recall number 25V686000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 67 complaints about driver assistance problems.

2020 Ford F-250 SD2021 Ford F-250 SD2022 Ford F-250 SD2020 Ford F-350 SD2021 Ford F-350 SD2022 Ford F-350 SD2020 Ford F-450 SD2021 Ford F-450 SD2022 Ford F-450 SD

Questions about recall 25V686000

Is there a recall on the 2020-2022 Ford F-250 SD, Ford F-350 SD and others software?

Yes. Recall 25V686000, reported on October 10, 2025, covers about 291,901 vehicles.

What is the fix for recall 25V686000?

Dealers will update the image processing module software, free of charge.This will be a phased campaign, with the remedy becoming available in different phases based on model years. Interim letters notifying owners of the safety risk were mailed on October 30, 2025. Additional letters will be mailed once the remedy is available on each phase. Owner notification letters were mailed May 19, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 25SA8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on on October 13, 2025.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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