door lock actuator on passenger side door has stopped working. cannot unlock or lock the passenger side door from drivers side or outside of passenger side. from inside, driver must reach across vehicle by undoing seat belt, usually with car running, sometimes with transmission in drive, to manually unlock passsenger door for passenger. This has been a common complaint on Ford Forums. It is evidently affecting many trucks. Please put out a recall on this problem. Thanks
2020 Ford F-250 SD body problems
12 complaints (4% of all complaints for this car). Typical mileage when it fails: 3,005.
- owner complaints
- 12
- of this car's complaints
- 4%
- typical mileage
- 3,005
- crashes
- 0
- recalls
- 1
Which part fails
- Body9
- Body: hatchback/liftgate1
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Ford F-250 SD body problems in other years
Related recalls
Structure: frame and members: underbody shields
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.
- Risk
- A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.
- Remedy
- Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed on April 7, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S09.
Recall number 22V087000 · Recall details
Related investigations
Power Tailgate Release Systems
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019. At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the recall and production update and communicated how they were unable to verify the ownersâ complaints or replicate the concern. Despite this, Ford began developing ways to prevent uncommanded tailgate openings from various human, mechanical or electrical causes. Based on testing, Ford issued a Customer Satisfaction program, 21M05-S1/S2/S3, to further address the potential of unintended tailgate openings. This work was applied to vehicles being produced as of December 20, 2021. The program began for already delivered vehicles on July 22, 2022. The covered models include 2017-2022 F-250, 350, 450, 550, 650 and 750 Super Duty and 2020-2022 F-600 Super Duty trucks. ODI has received 39 VOQs between February 24, 2020, and December 15, 2023, alleging uncommanded tailgate openings. In a detailed analysis, none of the vehicles in the VOQs were found to have received the Customer Satisfaction update. Since ODI has not received any complaints of post-Customer Satisfaction program tailgate openings, this office is closing this Recall Query. The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to
RQ21001
What 2020 Ford F-250 SD owners say
Most recent owner complaints, unedited.
The contact owns a 2020 Ford F-250. The contact stated that the sunroof had been leaking for approximately 2 years. The contact used rubber mats to cover the carpet, but the carpet was soaked. The contact stated that the vehicle was taken to a local dealer two times and the dealer informed the contact that the vehicle had been repaired; however, the failure persisted. The contact stated that recently the tailgate had an electrical short circuit following a period of heavy rain. The contact had taken the vehicle back to the same dealer. The vehicle was repaired. The contact informed the manufacturer of the failure and was referred to the federal safety agency Hotline to report the failure. The failure mileage was approximately 6,000.
The contact owns a 2020 Ford F-250. The contact stated that while using the remote key fob to unlock the doors, the doors failed to unlock. The contact had to manually unlock the doors. The contact then stated that the electrical system started malfunctioning and the A/C unit, the radio, and the Blind Spot Monitoring (BSM) light failed to operate as designed. The vehicle was taken to the dealer where the technician noticed that the rear passenger’s side taillight was filled with 3-inches of water. Additionally, the bliss module was corroded due to the water intrusion. The contact was informed that the tail lamp seal and the taillight assembly needed to be replaced. The water was drained; however, the vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the federal safety agency Hotline. The failure mileage was approximately 51,997.
On 8-22-2022 upon arriving at the work site my Australian Shepherd jumped from the cab of the truck catching her left front leg in the hole in the running board resulting in a severe compound fracture resulting in surgery.
Tailgate will open by itself going down the road and sometimes when parked. Key fob is in console not my pocket so I know the button is not being pressed accidentally. Some mornings when I leave for work it will be down. Seems to do it more often when I start truck, release parking brake and shift into reverse. If I’m pulling my trailer and it does this it’s going to damage tailgate also safety concern loosing cargo while going down road. I have checked the key fob and it takes two consecutive presses to open tailgate. That seems to work fine.
The contact owns a 2020 Ford F-250. The contact received notification of the federal safety agency Campaign Number: 22V087000 (Structure, Power Train) and 22V25000 (Visibility) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available.
The electronic tailgate has opened by itself twice. One in a parking lot (not moving) and the other in my driveway (not moving). The only common thing is that it was raining both times.
On august 9, 2020 the electric automatic tailgate openning device malfunctioned while I was driving my 2020 f-250 towing a fifth wheel trailer at the time. The tail gate openned while I was driving the truck causing extensive damage to my trailer and truck tail gate. While I was dring in a neighborhood at less than 15 miles per hour, with no traffic, and was able to pull over safely, I still had to block traffic and if this malfunction occurred under different circumstances far more significant safety impact, including injury and possible death could have occurred. The federal safety agency has issued previous safety recalls for ford trucks 2017-2019 for the exact same issue. While ford contends they have fixed the problem in thier 2020 model, that is obviously not the case as this occurred while I was driving the vehicle with the tailgate closed/secured prior to the vehicle moving. This is a serious safety issue that must be addressed. I have reported this to ford twice, their case reference numbers are provided here: cas-27558976-x5l5c1 and cas-27335518. Ford has refused to accept responsibility or take corrective action.
Backing up in reverse with a trailer. Clear skies, dry weather and during daylight. Tailgate opens and hits the trailer jack causing extensive damage to tailgate, tailgate rail, pull out step.
Tailgate opens while towing a trailer
Questions about the 2020 Ford F-250 SD body
Does the 2020 Ford F-250 SD have body problems?
Owners have filed 12 complaints about the body of the 2020 Ford F-250 SD, 4% of all its complaints.
At what mileage do 2020 Ford F-250 SD body problems start?
The typical (median) mileage in owner complaints is 3,005 miles.
Was there a recall on the 2020 Ford F-250 SD body?
Yes, 1 recall: 22V087000. Check your VIN to see if your car still needs the free repair.
What year does the Ford F-250 SD have the most body problems?
The Ford F-250 SD model years with the most body complaints are 2017 (66 complaints), 2019 (21 complaints) and 2018 (16 complaints).
Other 2020 Ford F-250 SD problems
Transmission 77Fuel system 65Steering 47Engine 32Suspension 29Electrical 27Visibility 14Driver assistance 13Acceleration 5Lights 5Airbags 4Brakes 4Wheels 3Locks 2Seat belts 2Tires 2Seats 1
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