2020 Ford F-250 SD steering problems

Filed Nov 6, 2026 · Fuel system, Steering · 50,000 miles · IN

The contact owns a 2020 Ford F-250 SD. The contact stated that while driving 30 MPH, the steering wheel failed to turn in the intended direction. The contact stated that while attempting to make a left turn, the vehicle continued driving straight with an abnormal sound coming from the vehicle. The vehicle was parked. The contact inspected the vehicle and became aware that the steering shaft and bearing had detached. The vehicle was towed to the residence. The vehicle was later towed to the dealer where it was diagnosed with steering shaft failure. The contact was notified of the failure inside the steering column. The contact was informed that the steering shaft had detached. The dealer confirmed that the detached bearings were part of the steering column. The contact was informed that the repairs of the bearing inside the steering column were not covered under a recall for the steering shaft. The steering column was repaired. The contact stated that later, while driving, the low-pressure fuel pump warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed high pressure fuel pump. The contact was informed that because there was no evidence of metal fragments, the repair was not covered under a recall. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

Filed Oct 17, 2026 · Driver assistance, Steering · CA

Ford F-250 Super Duty (VIN: [XXX]) eastbound on [XXX], preparing to turn right (south) onto [XXX]. Accelerated, turned on the right blinker, and attempted to turn the steering wheel right, but the vehicle continued straight into the active intersection, almost t-boning another vehicle. The dashboard brake warnings illuminated, the instrument cluster lit up, and steering control was completely lost. We managed to safely bring the truck home and parked it. [XXX] 520 PM Brought the truck to Fairway Ford in Placentia, CA (Advisor: [XXX], RO #[XXX]). FDRS diagnostic scan revealed DTC C0051 (Steering Wheel Position Sensor) along with network communication faults (U0415 / U0418). [XXX]Text message from dealership offering to sale me another vehicle. [XXX] Advisor called and left message that the vehicle was ready for pick up. 1141am -1207pm CALLED FORD CUSTOMER CARE 1800 392-3673 Andrea Ref # [XXX] Our vehicle was brought in on [XXX] for the 25S94/25V626 Steering Recall Campaign that was mailed out to us. We then took to Fairway Ford in Placentia, California. Tech 525 spent 0.7 units of time on the vehicle and the Steeling column upper shaft inspection replacement FSA 25S94 for cause of concern. Correction according to [XXX] Staked upper steering colum shaft, length and feel gauge inspected – passed per FSA 25S94C •Part FMC W720796 S439 BOLT •Part FMC W714409 S439 BOLT •Part FMC W705132 S439 SCREW •Tech 525 Facio Jr, Gilbe Because of that initial recall inspection passing on May 14, 2026, we have serious safety concerns. On [XXX], we contacted Ford Customer Care at 1‑800‑392‑3673, spoke with representative Andrea, and opened Reference Case #[XXX]. As consumers, we need full assurance regarding the vehicle's structural and electronic steering integrity before we can comfortably accept the vehicle back. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Aug 24, 2026 · Steering, Transmission · TX

Subject: Request for Review of Recall Remedy Effectiveness – Ford Recall 24S78 / the federal safety agency Recall 24V‑957 Vehicle: 2020 Ford F-250 Super Duty 6.7L Power Stroke VIN: [XXX] To Whom It May Concern: I am submitting this letter to document a significant safety event involving my 2020 Ford F-250 Super Duty and to request that the federal safety agency consider whether the current recall remedy associated with Ford Recall 24S78 / the federal safety agency Recall 24V‑957 adequately addresses vehicles that are already exhibiting symptoms of CP4 fuel pump deterioration. I am not submitting this complaint to seek financial compensation. My purpose is to provide information that may assist the federal safety agency in evaluating whether the existing remedy sufficiently protects motorists from the safety risks associated with CP4 pump failure. Background My vehicle's VIN has been confirmed as included in the affected population covered by the CP4 fuel pump recall. Prior to the ultimate failure, the vehicle exhibited symptoms that, in hindsight, may have been indicators of fuel-system deterioration. In February 2026, I documented concerns regarding abnormal starting behavior and specifically questioned whether either vehicle battery was failing. No battery issue was identified. Believing the issue might be battery related, I replaced both batteries at my own expense. The starting concern continued. On [XXX], while covered under a Ford Extended Service Plan, Fuel Injector #4 failed and was replaced under warranty. During the same service visit, the recall software update was performed. Despite the recall remedy being completed, the vehicle subsequently suffered a catastrophic CP4 pump failure in August 2026. Safety Event The failure occurred while traveling between Utopia, Texas and Tarpley, Texas on a rural roadway with sharp curves, steep terrain, significant drop-offs, and little or no roadway shoulder. The vehicle experienced a sudden loss of propulsion. Fortunately, I had just exited a curve and was able to INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F

Filed Jun 2, 2026 · Steering · TX

The contact owns a 2020 FORD F-250. The contact received notification of the federal safety agency Campaign Number: (25V626000 (STEERING) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Filed Apr 27, 2026 · Steering, Suspension · IN

While driving at speeds above 30mph truck will have the death wobble. We will lose complete control in direction of steering. Have to try to stop and then turn the wheel right and left before the truck will regain normal travel. Is a huge safety issue and has almost caused us to wreck. Has happened multiple times and we have been unable to determine what has caused the issue. We have had the steering column recall fixed and have even changed the tie rod ends with no change.

Filed Mar 9, 2026 · Steering · GA

The contact owns a 2020 Ford F-250. The contact received notification of the federal safety agency Campaign Number: 25V626000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were on backorder. The contact was advised not to drive the vehicle. The manufacturer was made aware of the issue and confirmed that parts were on backorder. The contact had not experienced a failure.

Filed Feb 27, 2026 · Electrical, Steering · GA

Good Morning, Ms. Edds My name is [XXX] . I spoke to you a few years back in regards, to a vehicle I had. Well, today I am writing about another situation . I have a 2020 Ford F250 vin [XXX] . Since purchasing this vehicle, I have had recall after recall on it and getting nowhere with Ford Motor Company Customer Service Division. I have a local dealership that I have taken it to Spalding Ford who does not take the time to look at the vehicle when I tell them there is an issue and what it is doing all they do is make 1 excuse after another and then about a week or so goes by and I get a recall letter about the issue I just complained about. The last time it was at this dealership they cracked my windshield and said they get back with me about getting it fixed so far nothing and I have called a number of times and now being told they had no idea about it. It has been several months but guess that is going to have to fall on me because no one wants to take accountability of their own actions. I have 3 outstanding recalls in which I complained about before the recall came into effect. I contacted a dealership located in the next county over who willingly sent a tech to my house for a recall when the tech got here he was unable to fix the recall do to the Ford Motor Company Customer Service Division running errors in their system and was unable to do the update. I have also complained about having steering issues and was told no there is nothing wrong but then all of a sudden, I received a recall letter. I am an average John Doe trying to take care of my [XXX] grandson and my [XXX} husband this is supposed to be my dependable vehicle for us I cannot just go out and trade it in and lose all the money I have placed into it already I don't have the funds or means to do that. I called and talked with the recall department and the gentleman i spoke with was really concerned and tansfered me to someone who didnt want to fix it INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Feb 9, 2026 · Engine, Fuel system · FL

While driving cross country, my dash warning light came on and said " In 50 miles your vehicle will lose power and you won't be able to drive more than 5 mph. DEF problem". I spent $70,000 on this vehicle used with 50K miles on it. Recall from 2024, this is unacceptable. Now another recall for steering. The steering column disengagement. I am afraid to drive it. The dealer keeps telling me no fix yet. FORD has no email to complain. I am not sure what can be done. This is my first FORD, never again.

Filed Jan 30, 2026 · Driver assistance, Steering · GA

The contact owns a 2020 Ford F-250. The contact received notifications of the federal safety agency Campaign Number: 25V626000 (Steering) and 25V686000 (Back Over Prevention). The local dealer was contacted and determined that parts were not yet available for the recall repairs. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

Filed Jan 5, 2026 · Driver assistance, Fuel system · TX

The contact owns a 2020 Ford F-250. The contact received notifications of the federal safety agency Campaign Numbers: 24V957000 (Fuel System, Diesel), 25V626000 (Steering), and 25V686000 (Back Over Prevention); however, parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had experienced PCM failure. The vehicle was not repaired. The failure mileage was unknown.