2012 Ford Edge locks problems

Filed Mar 22, 2023 · Electrical, Locks · 140,000 miles · MA

The contact owns a 2012 Ford Edge. The contact stated that the front driver's side and passenger's side door latches failed to close the doors securely; causing the interior cabin light to remain illuminated. The failure caused the battery to be drained. The contact stated that the battery was replaced three times. The vehicle was taken to the dealer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the federal safety agency Hotline. The failure mileage was approximately 140,000.

Filed Mar 10, 2023 · Driver assistance, Locks · 151,193 miles · IL

The contact owns a 2012 Ford Edge. The contact stated that on numerous occasions the door ajar warning light intermittently illuminated while all the doors were properly closed. The contact then stated that the navigation system and the rear-view camera intermittently displayed a distorted or blank screen. Additionally, the contact stated that the theft system alarm started to malfunction and was inadvertently activated. As a result, the battery failed. The vehicle was taken to the dealer where it was diagnosed that the open-door sensor circuit failed, and the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and transferred to the federal safety agency Hotline. The failure mileage was approximately 151,193.

Filed Feb 25, 2023 · Locks · PR

door ajar warning light stays on

Filed May 12, 2022 · Body, Locks · 67,862 miles · WV

The contact owns a 2012 Ford Edge. The contact stated that all four door latches were inoperable, causing the door ajar light to remain illuminated. The contact stated that the failure caused the battery to be drained. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,862.

Filed Sep 15, 2021 · Locks · 220,000 miles · IN

The contact owns a 2012 Ford Edge. The contact stated that the door failed to close and lock securely. The door ajar message was displayed. The battery was drained due to the failure. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 220,000.

Filed Aug 20, 2021 · Locks · 69,000 miles · OH

The contact owns a 2012 Ford Edge. The contact stated that the latch on the driver’s side door failed to operate intermittently with the door ajar warning light illuminated. The vehicle was not been diagnosed nor repaired. A diagnostic test was scheduled but was still pending. The manufacturer was notified of the failure and informed the contact to file a complaint with the federal safety agency. The failure mileage was approximately 69,000.

Filed Jun 17, 2021 · Electrical, Locks · CA

This is my 20 year old daughter's car. She attends college in another state. Recently, the door ajar light comes on and will not go off. This prevents her from locking her doors, all of them! Not while driving, and not when parked. The closes all doors and tries to lock the car, and the passenger side "door ajar" light remains on, even though the door is closed and shut tight. The repair to this issue is replacing the entire door latch mechanism and costs over $500 at the dealer. I would do it myself, but the Ford door assembly is very complicated and must be done in a precise manner. Right now, the car is parked as my daughter is on a summer trip. The interior lights are always on, so the battery has been drained and is now dead. It will not take a charge. So, I need a new battery before I can even work on the door. I believe this is a safety issue because the doors cannot be locked. The security alarm cannot be activated, and most importantly, my daughter cannot lock herself safely inside if she was being pursued by an attacker. Criminals could also ransack her belongings from the unlocked vehicle and homeless vagrants could sneak inside as well. Ford needs to recall all these Ford Edge's with this problem. I'm told it's the 3rd most popular complaint on the forums.

Filed Jun 5, 2020 · Locks · 57,000 miles · FL

Tl* the contact owns a 2012 ford edge. The contact stated that while driving, the front driver's side door ajar warning light illuminated and the door failed to remain securely latched. The rear driver's side door ajar warning light also illuminated. The vehicle was taken to braden ford located at 9090 alamo dr, tampa, fl 33619, who replaced the front driver's door latch however, the rear driver's side door latch was not included in the manufacturer service coverage. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 57,000.

Filed Jun 19, 2017 · Electrical, Locks · 48,676 miles · DE

Tl* the contact owns a 2012 ford edge. Each time the passenger door was closed, the door ajar indicator illuminated. The door had to be opened and closed a couple of times in order for the warning indicator to go off. The vehicle was taken to boulevard ford in lewes, delaware where it was diagnosed that the sensor and latch needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact stated that the failure occurred for two months. The VIN was unknown. The approximate failure mileage was 48,676. ...updated 10/23/17 *bf updated 10/24/2017

Filed Dec 14, 2016 · Locks · 47,000 miles · MN

Tl* the contact owns a 2012 ford edge. The contact stated that the driver side door latch failed to function properly. The door ajar warning indicator remained illuminated frequently. All of the doors failed to remain locked several times. The dealer was notified of the failure. The VIN was not included in the federal safety agency campaign number: 15v246000 (latches/locks/linkages). The manufacturer was notified of the failure. The approximate failure mileage was 47,000.