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2012 Ford Edge: harsh or hard shifting

5 of the 1,134 complaints about the 2012 Ford Edge describe harsh or hard shifting.

owner complaints
5
of this car's complaints
0%
recalls
1
Is there a fix? There is 1 recall and 8 service bulletins for this area of the car. See below

Harsh or hard shifting by model year

What owners say

Filed Jul 24, 2026 · Engine, Transmission · PA

Engine keeps throwing sensors and transmission has hard shifting and slips ford is against changing fluid because i have put mileage on it. Loses power at stop of red lights

Filed Jul 14, 2020 · Brakes · 73,030 miles · TX

While driving at about 15 MPH in a parking lot and having gone over a speed bump, I heard a clunk and immediately had a super soft brake pedal. The brakes still stop the car, but with difficulty. The local ford dealer in el paso, tx diagnosed the problems as a defective master cylinder and faulty ABS hcu module. The estimated cost of repairs is $2,176.12. Current mileage is 73,070.

Filed Mar 27, 2019 · Brakes, Transmission · 69,536 miles · VA

I was out running errands and everything was fine. Left a store to pick up my daughter from practice and had to stand on the brakes to get the vehicle to stop at a red light. This was after stopping fine at the previous three stores and numerous lights I encountered. This issue continued for the next 15 miles of lights and traffic, until I got home. I did stop at an o'reillys auto parts on my way home and checked the brake fluid level, which was full. I have parked the vehicle and have been driving my son's jeep for the past three days. I have an appointment to drop the edge off at williamsburg ford, williamsburg, va, on 3/28/19. I have researched this issue and evidently there is a customer satisfaction program announcement of a brake booster issue covered under an extended warranty (13n01) and have read more than 130 other people have experienced issues identical to mine. Not understanding why this is not a recall due to the nature of the failure being brakes!!!!!!! Failure occurred at 69,536 miles on odometer. I have also recently had an issue with hard shifting from park to drive. I feel and hear a clunk when shifting and taking off from being parked.

Filed Sep 21, 2017 · Brakes · 62,609 miles · FL

While turning into a parking lot on 6/26/17, my brakes failed - went to the floor and I kept going - slowly since I was turning. Dealership sent a wrecker because I was afraid to drive the vehicle. It was the brake booster that had failed. I had just had new rear brakes put on 5/16/17 and went back because of clunking noise when I applied the brake on 6/1/17. I understand that this has happened to other 2012 ford edges and wanted you to add my vehicle to the list. Could have been really bad if I had been driving fast and faster and suddenly needed to stop!

Filed May 24, 2013 · Transmission · 10,000 miles · MD

Vehicle experiences extremely hard transmission shifts. When slowing down and going to speed back up, transmission appears to shift into wrong gear causing vehicle to bang hard then shift into correct gear to the point the entire vehicle shakes/feels like you were hit. Vehicle also engages hard into 1st/2nd gear when coasting and reapplying gas. I have experienced the hard shift into gear issue multiple times (at least 10-15) and 1st/2nd gear engage bump everyday. This is a problem that continues to get worse and will probably lead to transmission failure.

Service bulletins that may apply

Related recalls

Power train: axle assembly: axle shaftReported July 2, 2014 · 83,250 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
Risk
If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Remedy
Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1‑800‑392‑3673. Ford's number for this recall is 14S10.

Recall number 14V393000 · Recall details

Questions about the 2012 Ford Edge harsh shifting

Is harsh or hard shifting a common problem on the 2012 Ford Edge?

5 of 1,134 owner complaints about the 2012 Ford Edge (0%) mention harsh or hard shifting. The model year with the most reports is 2008.

Is there a recall or service bulletin for this on the 2012 Ford Edge?

There is 1 recall and 8 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2012 Ford Edge

Door locks 201Brake failure 81Battery drain 48Spongy pedal 37ABS 35Stalling 34Loss of power 33Check engine light 26Backup camera 21Grinding brakes 10Headlights 10Power steering loss 9Fuel leak 8Fuel smell 8Engine failure 7Screen failure 7Fire or smoke 6Adaptive cruise 5Hesitation 5Key fob 5Warning lights 5Whining noise 5

All model years of the Ford Edge

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