Vehicle shuddering and bucking when driving at speeds from 0-60mph. Hard shifting from 2nd to 3rd gear. Ford has TSBs about this known issue in 2019-2022 Ford Edges but will only repair if under warranty or customer pays for it. Can result in premature transmission failure if not fixed early. Had Ford dealer diagnose issue and was told it is the torque converter that is bad. 65k miles on vehicle.
Ford Edge harsh shifting problems
159 of the 14,143 owner complaints about the Ford Edge describe harsh or hard shifting, most of them for the 2008 model year.
- owner complaints
- 159
- worst model year
- 2008
- typical repair cost reported
- $4,000
- typical mileage
- 82,000
By model year
Often reported together
Jerking 32Loss of power 21Shudder 18Transmission failure 17Airbag light 17Check engine light 16Hesitation 14Slipping 13
What owners say
hard shifting of the transmission causes sudden acceleration interruption. the brief delay is concerning while entering traffic.
In late August 2026, I was driving my 2019 Ford Edge SEL (2.0L EcoBoost, AWD, 8F35 8-speed automatic) at approximately 100,085 miles with my young son as a passenger. After coming to a normal stop at a stop sign, the vehicle would not engage any gear when I attempted to pull away. It rolled in neutral, with no drive power, approximately 150 feet past the stop sign before coming to a stop. The rotary shifter then automatically returned itself to Park. The wrench and check engine warning lights were illuminated. From that point on, the transmission would not engage any gear, including Neutral. Every time I tried selecting a gear, the shifter automatically returned to Park. The vehicle was completely immobilized and had to be towed home, and later towed to a Ford dealership. Since the day I purchased the vehicle, it exhibited transmission shudder at speeds below approximately 30-35 mph, a condition documented for this model year in TSB 25-2154, as well as occasional rough shifting at random times with no consistent pattern. The dealer service center the vehicle is currently with diagnosed the failure and recommended a transmission replacement, quoting $6,957.94 for parts and $3,325 for labor + taxes/fees for a total of $11,015.62. This was a sudden, complete loss of motive power while pulling away from a stop with a child in the vehicle. Had it occurred while crossing an intersection or merging, a collision could easily have resulted. The 8F35 transmission in 2019 Edge vehicles has multiple related service bulletins and recalls, including TSB 19-2213, TSB 25-2154, and Safety Recall 20S49 (start/stop accumulator issues that can progress to loss of transmission function). My VIN shows no open recalls. I am filing this complaint because a complete loss of drive at approximately 100,000 miles, occurring immediately after a stop, suggests a defect that the federal safety agency should evaluate across this transmission population.
My 2019-2021 Ford Edge, equipped with the 8F35 8-speed automatic transmission, is experiencing severe transmission shuddering, harsh shifting, and jerking symptoms consistent with premature torque converter and internal mechanical failure. I had to pay $800 out-of-pocket for dealership diagnostics and a transmission fluid flush to address these severe driveability issues. Despite the flush, the vehicle continues to shift poorly, presenting an unpredictable driving hazard during acceleration and highway merging. Ford corporate has acknowledged the systemic nature of this transmission defect by negotiating a potential 100,000-mile extended warranty with me. However, a software update or a fluid flush does not remedy the underlying hardware failure of the torque converter. I am filing this complaint to urge the federal safety agency to open a formal safety investigation into the 8F35 transmission defect, as it poses a sudden loss of acceleration risk on public roadways.
My 2022 Ford Edge Titanium (equipped with the 8F35 transmission) is exhibiting severe shuddering, jerking, harsh shifting, lurching, and hesitation. I just received the $8,500 cost estimate to rebuild the transmission on my car that is only 3 years old due to the torque converter failure. These faulty Ford Motor Co transmissions are on back-order due to so many failures across the country. This high out-of-pocket repair cost count is HALF of the money I still currently owe on this vehicle. It is available for inspection if someone comes to inspect it within the next couple of weeks because I have no choice but to have it repaired. I am a nurse who has a job to get to on a daily basis. It causes severe shuddering, harsh shifting, and sudden loss of power when I am traveling and trying to accelerate in traffic or cross dangerous intersections. It has been thoroughly inspected by a certified transmission mechanic who is very well versed on this same particular issue with all of these particular Ford Edge transmissions that enter his shop on a daily, weekly, monthly, and yearly basis. Their were no warning lamps, messages, and no other symptoms of the problem prior to the failure. The issues first starting appearing around a year after purchasing the car, so probably around XXX. I purchased the car from a Ford dealership in [XXX] on XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The transmission in my 2015 Ford Edge completely broke at about 73000 miles. I heard a LOUD "clunk" sound at a red light, and the vehicle does not accelerate at all. The check engine light also came on. I had it inspected by a certified mechanic, and the entire transmission needs replacement. Apparently the particular transmission in this vehicle has an extremely high failure rate, and Ford needs to take responsibility for this incredibly expensive failure.
Engine keeps throwing sensors and transmission has hard shifting and slips ford is against changing fluid because i have put mileage on it. Loses power at stop of red lights
My motor failed me in my 2017 ford edge 2.0. Very bad misfire from the famous coolent problem caused by Fords decision to make a bad design with coolent ports between the cylinders, that as had my car bucking and was actually very dangerous on the highway i broke down on. Almost cause a accident. When this happen i lost brakes for a second. Car was clunking and bucking do to the motor not running probably with the misfire and motor filled with coolent.. I have 90k miles on this car. Ridiculous. There's no recall yet which is very unprofessional on ford end to make people pay for this fix that is uncontrollable and very pricey
I was experiencing shuddering, hard shifting, and jerking while driving my vehicle. I brought it into the shop and was told my transmission was bad. I was quoted $7500 for a re-built transmission, labor and reprogramming. My vehicle has 97,000 miles on but it isn't worth putting that kind of money into. I purchased my 2019 Ford Edge new and have been the only owner. I have maintained my vehicle, taken very good care of it an done all maintenance when suggested. It certainly should go further than 97,000 miles. I am extremely disappointed - - especially now after doing some research and found out that the 2019 Ford Edge is "known" for transmission issues but Ford has done nothing about it. Shame!
Hesitation with shifting when driving at low speeds. The powertrain control system has detected one of the transmission clutches did not apply within the expected time as expected. Some transmission gears may not being available resulting in delayed or harsh shifts into another gear.
Related recalls
Power train: shift linkage/cable/rod
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
- Risk
- A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
- Remedy
- Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S43.
Recall number 22V413000 · Recall details
Power train: driveline: driveshaft
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
- Risk
- If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S02.
Recall number 21V011000 · Recall details
Power train: axle assembly: axle shaft
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
- Risk
- The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S63.
Recall number 20V692000 · Recall details
Power train: automatic transmission
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
- Risk
- Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
- Remedy
- Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S49.
Recall number 20V550000 · Recall details
Power train: automatic transmission: torque converter
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
- Risk
- If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the torque converters, free of charge. The recall began on July 5, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17S16 (S2). Note: This recall is an expansion of recall 17V‑427.
Recall number 18V390000 · Recall details
Power train: automatic transmission: torque converter
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
- Risk
- If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
- Remedy
- Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17S16.
Recall number 17V427000 · Recall details
Power train: axle assembly: axle shaft
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.
- Risk
- If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
- Remedy
- Ford will notify owners, and dealers will inspect the vehicles to make sure that the halfshaft is properly retained. If it is not, dealers will replace the linkshaft and also replace the halfshaft if it shows evidence of spline damage, free of charge. The recall began on August 4, 2014. Owners may contact Ford customer service at 1‑800‑392‑3673. Ford's number for this recall is 14S10.
Recall number 14V393000 · Recall details
Questions about the Ford Edge harsh shifting
Which Ford Edge years have harsh or hard shifting problems?
The model years with the most reports are 2008 (67 complaints), 2019 (25 complaints) and 2007 (20 complaints).
How much does it cost to fix harsh or hard shifting on the Ford Edge?
Owners who mentioned a price put the repair at about $4,000 (median of 15 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
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