2014-2016 Ford Edge, Ford Explorer and others recall: axle shaft
Ford Motor Company reported this safety recall on November 10, 2020. It covers about 15,587 vehicles.
- vehicles affected
- 15,587
- reported
- Nov 10, 2020
- owners notified
- Feb 2, 2021
- related complaints
- 468
Power train: axle assembly: axle shaft
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
- Risk
- The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S63.
Recall number 20V692000
Affected vehicles
- Ford Edge 2014 2014
- Ford Explorer 2014-2016 201420152016
- Ford Taurus 2014-2015 20142015
Owner complaints about the same problem
Owners of these vehicles have filed 468 complaints about transmission problems.
2014 Ford Edge2014 Ford Explorer2015 Ford Explorer2016 Ford Explorer2014 Ford Taurus2015 Ford Taurus
Questions about recall 20V692000
Is there a recall on the 2014-2016 Ford Edge, Ford Explorer and others axle shaft?
Yes. Recall 20V692000, reported on November 10, 2020, covers about 15,587 vehicles.
What is the fix for recall 20V692000?
Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S63.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
VIN decoder
See the problems and recalls for an exact car
Buying a used Ford Edge?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history