On approximately 09/02, I took my 2016 Ford Explorer to an authorized Ford dealership for recall-related PCM service. After the recall service was completed, I experienced additional problems with the vehicle and returned on 09/4 and I also called the same dealership that same day because I believed something was wrong following the repair. The dealership replaced the battery but did not perform additional diagnostics unless I paid out of pocket. I was unable to immediately afford those diagnostic charges, so I later sought additional diagnosis. The vehicle continued to experience drivability/electrical problems, including misfire symptoms and eventually a no-start condition. After further testing, another authorized Ford dealership diagnosed the PCM as faulty. I contacted Ford Motor Company because I am concerned that the recall service, programming, or work performed during the recall may have contributed to the PCM failure. Ford closed my case because the recall was marked completed and stated that my vehicle is outside its warranty period. I returned the vehicle two days after servicing dealership as the recall repair to report problems. I am requesting that this be reviewed as a possible recall-repair-related safety issue. The PCM failure and associated engine/electrical problems could affect drivability and the vehicle’s ability to operate safely. The vehicle and related repair records are available for inspection.
2016 Ford Explorer transmission problems
215 complaints (9% of all complaints for this car). Typical mileage when it fails: 49,000. 6 crashes reported.
- owner complaints
- 215
- of this car's complaints
- 9%
- typical mileage
- 49,000
- crashes
- 6
- recalls
- 1
Which part fails
- Automatic transmission: torque converter7
- Automatic transmission3
- Automatic transmission: control module (TCM/PCM/tecm)2
- Transfer case (4-wheel drive)1
- Driveline: driveshaft1
- Axle assembly1
- Automatic transmission: lever and linkage: column shift1
At what mileage
Complaints by mileage at the time of the problem.
Ford Explorer transmission problems in other years
Specific symptoms reported on the 2016 Ford Explorer transmission
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Jerking 59Harsh shifting 36Transmission failure 30Won't shift 24Hesitation 23Shudder 21Slipping 13
Related recalls
Power train: axle assembly: axle shaft
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.
- Risk
- The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S63.
Recall number 20V692000 · Recall details
What 2016 Ford Explorer owners say
Most recent owner complaints, unedited.
The contact called on behalf of his wife, who owns a 2016 Ford Explorer. The contact stated that while reversing at an undisclosed speed, the vehicle independently accelerated. The check engine warning light was illuminated. The contact researched online and was made aware of the federal safety agency Campaign Number: 25V164000 (Power Train); however, the VIN was not included. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 155,000.
My 2016 ford explorers torque converter has failed. It causes a extremely rough idle while in drive or reverse, the rpms vary and at a complete stop the car will continue to lunge forward. If I were to continue to drive the vehicle at any point without warning my transmission could completely lock up causing me to stall in the middle of the road. The dealership has confirmed it as well as ford and ford has an active recall for my specific car but my vin isn't covered under the recall and ford is refusing any sort of fault.
Vehicle: 2016 Ford Explorer 2WD V6-3.5L VIN: [XXX] rchase: January 20, 2026 Odometer at Purchase: 70,929 miles (fraudulent — true mileage approximately 123,779 miles) Dealer: Drive Time Car Sales Company LLC, DBA Drive Time, 8805 E Adamo Dr, Tampa, FL 33619-3525 Narrative — Copy and Paste Into the federal safety agency Online Form: On January 20, 2026, I purchased a 2016 Ford Explorer 2WD V6-3.5L (VIN: [XXX] ) fr [XXX] Sales Company LLC, located at 8805 E Adamo Dr, Tampa, Florida 33619-3525. At the time of sale, the vehicle had three open, unrepaired federal safety recalls: 1. the federal safety agency Recall 19V435 / Ford 19S17 — Rear Suspension Toe Link Replacement (initiated June 26, 2019, affecting 1,194,173 vehicles). The rear suspension toe links may fracture, causing sudden loss of vehicle handling and risk of crash. 2. the federal safety agency Recall 21V537 / Ford 21S32 — Rear Suspension Toe Link Cross-Axis Ball Joint (owner notifications mailed March 2022, affecting 644,055 vehicles). The cross-axis ball joint may corrode and seize, causing toe link fracture and loss of steering control. 3. the federal safety agency Recall 25V347 / Ford 25S53 — B-Pillar Door Trim Detachment (owner notifications mailed June 2025, affecting 492,145 vehicles). B-pillar trim may detach while driving, creating a road hazard for other motorists. None of these recalls were repaired prior to sale. The dealer had documented actual knowledge of all three open recalls. Drive Time provided me with copies of the recall notices as part of the purchase paperwork at the time of sale. Additionally, the recall documentation included a printout from the federal safety agency recall lookup website for this specific VIN, timestamped January 19, 2026, at 5:28 PM — the day before the sale — proving that Drive Time actively investigated and confirmed the open recalls within hours of delivering the vehicle. Ford's own dealer notice for Recall 19V435/19S17 states: "Federal law requires dealers to complete this recall service before a new vehicle is INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
When I am driving at a speed limit of 35-45 mph, there is a shutter in my transmission accompanied by a rattling noise. It only happens at that range of speed, below 35 and above 45 it seems to work just fine. If I have to drive a considerate amount of time at that speed, it does it constantly and I can't make it stop. It feels like the transmission will blow up. I have seen multiple articles and recalls for the torque converter in the 2016-2020 models, but apparently my VIN number isn't included, although the symptoms are exactly like the open recall symptoms of other Explorers. I have taken it to a transmission shop to get it test driven and diagnosed and they agreed that it did feel like the torque converter was slipping, but their advise was to rebuild the whole transmission since there wasn't any recalls specifically for my VIN number. It does not show any messages or have any warning lights about this issue on the car itself, I don't know if the computer recognizes these type of issues or not.
Transmission was rebuilt by Asheville Ford three years ago we’d only put 40,000 miles on it and now it needs a new transmission. We did bring it to another Ford and they had to reseal the casing saying the original sealant wasn’t done right
The transmission shifts with a harsh jerk for no apparent reason and is an intermittent not constant problem. Also when stopped at an intersection refuses to engage to power the vehicle forward for a short time 5+ second time period.
The contact owns a 2016 Ford Explorer. The contact stated that while driving at various speeds, the vehicle vibrated, and there was an abnormal knocking sound coming from the transmission. In addition, the vehicle drove roughly while the transmission was downshifting, and the vehicle failed to accelerate as needed. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with torque converter failure. The contact was informed that the torque converter needed to be replaced, or the transmission could be replaced. The vehicle remained at the dealer unrepaired. The manufacturer was made aware of the failure and referred contact to the NHSTA Hotline for assistance. Upon further investigation, the contact related the failure to the Technical Service Bulletin: 20B27. The failure mileage was approximately 100,000.
Transmission slips in and out of gear while driving causing loss of power. Many complaints online about this same issue from others.
The contact owns a 2016 Ford Explorer. The contact stated that the vehicle experienced rough idles while his wife was driving the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the torque converter had failed and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic, where it was confirmed that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.
Questions about the 2016 Ford Explorer transmission
Does the 2016 Ford Explorer have transmission problems?
Owners have filed 215 complaints about the transmission of the 2016 Ford Explorer, 9% of all its complaints.
At what mileage do 2016 Ford Explorer transmission problems start?
The typical (median) mileage in owner complaints is 49,000 miles.
Was there a recall on the 2016 Ford Explorer transmission?
Yes, 1 recall: 20V692000. Check your VIN to see if your car still needs the free repair.
What year does the Ford Explorer have bad transmission?
The Ford Explorer model years with the most transmission complaints are 2002 (1,502 complaints), 2020 (507 complaints) and 2004 (460 complaints).
Other 2016 Ford Explorer problems
Body 594Steering 532Engine 483Electrical 130Fuel system 112Airbags 99Acceleration 76Suspension 73Visibility 68Wheels 50Seat belts 40Driver assistance 38Seats 32Brakes 19Tires 15Lights 6Locks 5
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