2016 Ford Explorer wheels problems

Filed Jun 22, 2026 · Steering, Suspension · TX

2016 Ford Explorer, VIN [XXX]. Filing against Planet Ford Dallas regarding incomplete Regional Program 21R01 (Rear Toe Link Replacement), tied to Federal Safety Recall 21V537. May 11, 2026: Vehicle presented for 21R01 service. May 15: Returned with recall marked complete in Ford's system. 21R01 mandates replacement of both rear toe links, alignment check, and rear toe adjustment. None of these steps were correctly completed. Dealer has since acknowledged to me that the toe link was not replaced correctly, but instead with the incorrect part and that rear suspension hardware was left loose upon vehicle release. The vehicle was driven approximately one month in this condition. Progressive symptoms followed: steering pull, steering wheel offset, tire screeching, and vehicle instability. Rear toe was subsequently found approximately 3 degrees out of specification — consistent with loose hardware shifting during normal driving. Dealer is attributing front suspension wear to natural causes while providing no investigation demonstrating the incomplete recall did not contribute to or accelerate that damage. Ford Motor Company Head Office has confirmed 21R01 as applicable (Corporate Case [XXX]). Dealer has declined to accept responsibility. The recall was marked complete in Ford's system despite mandatory work not being performed. I am requesting the federal safety agency investigate dealer compliance with 21R01/21V537 and whether a reimbursement claim was submitted to Ford for work not performed. This matter may also be referred to the Texas AG Consumer Protection Division and FTC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Nov 14, 2024 · Suspension, Wheels · 220,000 miles · TX

The contact owns a 2016 Ford Explorer. The contact stated that while driving at 55 MPH exiting a residential area. The front wheel axle came apart. The contact's husband removed the shocks. The contact was able to drive the vehicle to her residence. There were no warning lights illuminated. The contact stated that the failure was related to the federal safety agency Campaign Number: 17E048000 (Wheels, Suspension). The contact called the local dealer, who confirmed there were no associated recalls. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 220,000.

Filed Oct 11, 2024 · Wheels · MN

Rear toe link (driver side) just purchased the car from a Police department and i was not aware of the recall. 10/8/24 i made an appointment for other service and was informant by Elk river MN ford dealer and recall is scheduled to be preformed 10/17/24. [XXX] at [XXX] when turning left at approximately 30mph (2 lane country roads) the vehicle became uncontrollable mid turn. vehicle did not hit anything. After stopping found driver rear toe link had broken at the weld joint on the knuckle side. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 7, 2024 · Steering, Wheels · WA

Other Explorers have a recall for electric steering problems but my VIN is not included in the recall. I only have 52,000 miles on the vehicle with clunking sounds when we back up with the wheels turn to the right. I also have had really bad tire wear on the back with the inside edge completely worn off. Toe in adjustment way off, says that this vehicle already had the fix for that but looks like it was not fixed right. We are still driving vehicle at this time but not sure if we should or not? We just had new tires put on vehicle and they checked for the clunking sound. There are no warning lamps on. I will be taking the vehicle to thr Ford dealer on October 23, 2024.

Filed Feb 20, 2024 · Steering, Wheels · NE

The rack and pinion steering has gone bad. This is causing the vehicle to be hard to drive as it is very difficult to turn the wheel and control the vehicle. This is making it dangerous to drive as you are unable to turn the wheel very well.

Filed Nov 25, 2023 · Steering, Suspension · TX

I [XXX] went with my mom [XXX] to buy a vehicle off of [XXX] . It was a 2016 ford explorer. I payed 13,000. The began to lose control when driving on a bumpy road and while braking I took the car to a Ford dealer and had some repairs, but they didn’t find the problem. I used the car sparingly and within two weeks it got much worse. Very unsafe to drive I brought it to another Ford dealership and I paid for substantial repairs for the suspension. The first time I drove it on a bumpy the car lost control again. I managed to regain control and drive it to the side of the road and had someone pick up the car. I went to trade the car in and learned the vehicle had been in two accidents and was reported as a total loss. Per the Carfax report. We were never told it was a salvaged vehicle or we would never purchased it for our family vehicle. The vehicle is too unsafe to put back on the road. I bought a 2017 Ford Explorer at a dealership and traded in the 2016 Ford Explorer at a significant loss. The vehicle was in my possession for approx. two months where it spent most of the time in different Ford repaid shops INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 16, 2022 · Steering, Wheels · MN

On February 03, 2022 I took my to the Ford dealership in my area, I was told that rear toe link was replaced. After 8 months while I was driving the Explorer 2016, the car starts swerving from side to side, and lost the control. For few seconds I was struggling to stop the car, after I stopped the car I checked the tires, I saw the rear left passenger tire was loosen, and steering wheel wasn’t straight. Me and my friend were terrified and still not feeling alright. I lost the confidence in Ford Explorer.

Filed Aug 3, 2021 · Wheels · IL

Vehicle started to feel heavy, and vibrate harder through the gas pedal and steering wheel. I took it to my local auto shop and the wheel bearing needs replaced.

Filed Oct 8, 2020 · Suspension, Wheels · 75 miles · SD · crash · 1 injury

Two separate failure within a four day time span. Company sold me the vehixal said it was a tie rod and fixed the right passenger rear wheel. The vehical was real eased to me today with the understanding that the rear suspension was fully repaired. I had a high speed accident after the left rear tir rod broke at a speed of 80 MPH. Due to the suspension breakage, the car went off the interstate at high speed. The rear end suspension had complete failure and the auto dealership released the vehicle to me with the full with assurance the issue was fixed. This was a very serious incident with a potential deadly outcome.

Filed Oct 2, 2020 · Steering, Wheels · 67,000 miles · NJ

My tire valve corroded after 3 years with the car. Which caused damage to the tire and the tire pressure sensor. The power steering went at 67000 miles. It stopped working completely while driving, extremely scary. The service department at the dealership said it is just something that happens. $2400 fix on a 4 year old car with 67000 miles and could have caused an accident.