My 2016 ford explorer just turned 36,000 miles and all four of the hankook ventus s1 noble 2 tires that came on car have premature wear, with 3/32nd of an inch remaining on the tread. There have been numerous complaints about premature tread wear with this tire and ford will not do anything about it. I was told by ford motor customer service that because my car has turned 36,00 miles there is no warranty coverage or other recourse that I can take. This is a safety issue. The service manager at my local ford dealer, chatham ford, where I purchased the vehicle also told me that this particular tire should not be used on an explorer. Yet my dealer also said that they cannot do anything to help me. There appears to be a defect with this tire and there should be a recall.
2016 Ford Explorer wheels complaints
Page 2 of 3: complaints 11 to 40 of 50, newest first, as owners wrote them.
Premature tire wear causing inadequate traction in adverse weather conditions
2016 explorer limited purchased new, currently has 32,000 miles on it and tires are shredding and need to be replaced, well below the rating of 50,000 miles. Hankook tires
Hankook tries are shredding and premature tire wear. Vehicle has less than 33k miles. Shredded tires causing vehicle to slip and slide on the road while in motion. I almost had an accident. Now afraid for my safety; afraid to drive in snow.
The side wall of my hankook 255/50 r /20 ventus s1 noble 2 tire blew out. I have a 2" hole in the side wall of the tire. I was at a stop sign on a city street, and just started moving when the side wall blew out. It sounded like a large balloon explosion and the tire went flat instantly. Some hankook tires have been recalled but the local ford dealer told me not this one. These hankook tires should be recalled.
Tires are the hancock ventus s1 noble 2. 24,412 miles. Tread is worn badly and rubber is peeling off in layers and chunks. Dealer through hancock gave $125 off new tire as long as replaced with new hancock tire.
Tires have less than 18,000 miles on them and have numerous cuts and gouges throughout. Tires are skidding on wet roads causing for unsafe driving conditions. Ford and hankook are saying that it's not a safety concern and that my tires could be pro-rated. There are many complaints online from other ford owners. Tires defective and should be recalled immediately.
Hankook tires are shredding under norman city driving. Car has approx 30,000 kms. Side are perfect, only in the center of the tire is there any shredding. Literally, large chunks of tire missing. Driving is city pavement. Under 50 MPH
The tires on this vehicle have gone completely bald despite proper pressure and rotation. With only 22000 miles on this vehicle it is more than clear there is a manufacturer issue with these tires. There are over 2000 on-line articles regarding this issue but very few know to file their complaints here. The govt. Needs to take action on this latest explorer tire issue before more injuries or deaths occur. Both the maker and ford are pointing fingers at eachother while I have 10,000 miles remaining on my lease the dealer said I can replace the tires for $500. That's great for them and the next owner they sell it to, but not so much for me.
All 4 hanook tires dot # 5mnc 1a h (0216) 255/50/r20 treads have been chipping resulting in unsafe conditions and excessive wear. Tires completely worn out at 23,000 miles. Manufacturer is aware if this resulting from new compounds (materials) used in manufacturing. High speed blowouts have been reported for this particular tire yet no recall has been issued for this tire despite its defects and safety concerns. I first notice it on two front tires just prior vehicle was taken in for annual service may 2017.
I leased a new ford explorer sport model back in may of 2016. As of today's date I only have 18,977 miles on it. The hankook ventus s1 noble2 original factory tires have almost no tread left on any of the 4 tires. I paid no attention to the tread until I hydroplaned on the highway. A quick google search shows that several people have this same complaint with these tires. I spoke with ford and the tire manufacturer and have gotten no where, each blaming each other. This is a 50,000 mile tire however losing all it's tread before 20,000 miles. This is fraud and a safety issue that should be investigated immediately. There has been recalls on this same tire however not for this size 255/50r20 105h.
Urchased new 2016 ford explorer limited 4wd 4dr in 2016. The oem tires on the vehicle are hankook ventus s1 nobel 2 tires, sized 255/50r20. The dot rating is "5mnc 1ah 2715". My first tire was replaced at 32,789 at the local ford dealer under hankook "warranty" because the front tire tread was "flaking/peeling" on the inner tread, middle tread and outer tread. The charge was prorated, my portion $112 plus mounting and balancing and disposal. At 33,817 miles I noticed a second tire was flaking and peeling so I took the vehicle to the ford dealer I purchased it from. Tire was replaced under hankook "warranty" at 34,171. Currently the 2 other tires are not showing the same defect, yet. My prorated cost for the tire was $152.00 (tire full price $212) and I had to pay for mount, balance and disposal. Tire still had 3/32 left on tread and tire rated for 50,000 miles. Replacement tire has dot 5mnc 0318 and old tire was 5mnc 1ah 2715. Dealer stated hankook might not pay for prorated replacement of the 2 remaining tires if they begin to peel or flake. The last 2 tires have 3/32 and 4/32 tread left and dealer suggested replacement but only if I paid the full price for them. I will replace them using a different tire manufacturer when they reach end of life which is 2/32 and purchase from a different manufacturer. Reviewing other complaints it appears hankook has a defective tire on their hands and will only pay for 100% tire replacement under warranty if 25% or less wear has occurred which is 12,500 miles on tire rated at 50,000 miles. Hoping the federal safety agency will review and investigate this length complaint list and see there is a problem with this model tire manufactered in 2016 and 2017 and force hankook to reimburse customers for any out of pocket expenses they have paid to replace tire(s)
Original hankook front tires were replaced at about 10k miles due to premature wear and chunk of tires peeling off. Dealer stated that it was due to poor alignment. I paid for 2 new tires. Ford eventually reimbursed us for one of them. Now, 8k miles later the tires are just as bad as the ones that were replaced. The rear ones are almost smooth. Hankook is aware of the problem and they have instructed the dealers to replace them with a different model yet my dealer will not do it.
Purchased new 2016 ford explorer limited 4wd 4dr in 2016. The oe tires on the vehicle were 4 hankook ventus s1 nobel 2 tires, sized 255/50r20. The dot rating is "5mnc 1a h". At 32,789 miles 1 tire was replaced under hankook "warranty". The front tire treads were "flacking/peeling" on the innner tread, middle tread and outer tread. 3 other tires not showing the same defect. Took vehicle to ford dealer where purchased and who is a hankook dealer. My prorated cost for the tire was $112.40 for mount and balance. Retail cost of tire was $214.00. Tire still had 3/32 left on tread and tire rated for 50,000 miles. Replacement tire has dot 5mnc 1ah 5117 and old tire was 5mnc 1ah 2715. Reviewing other complaints it appears hankook has a defective tire on their hands and will only pay for 100% tire replacement under warranty if 25% or less wear has occurred which is 12,500 miles on tire rated at 50,000 miles. Hoping the federal safety agency will see there is a problem with this model tire manufactered in 2016 and 2017 and force hankook to reimburse customers for any out of pocket expenses they have paid to replace tire(s)
Tires are worn completely out at 25,000. Have had flaking and shredding tread during premature wear. 50,000 mile tire
Vehicle has 23,000 miles, purchased new in 2016. Tires have premature tread wear and are already worn thin to the point of replacement. Current tire condition is not safe. Tires are hankook 255 50r20 105h ventus s1 noble 2.
I was driving on I-94 east in harrison twp, mi on 3/9/18. I was traveling a 70 MPH. I heard something and suddenly I am saw white all around me like a tunnel. At that moment I was still in my lane. Within seconds the I had no control of my vehicle as though I had no brakes or steering. My car veered left hitting the cement median. The car rolled on its left side and eventually flipped back upright. There were no other vehicles in the accident. My daughter, 14, and I were in the vehicle and were taken to the hospital for minor injuries. On 3/8/18 my vehicle was serviced at the ford dealer to replace a wheel bearing. The service man made a comment about our tires wearing quickly and shredding. We previously replaced them at 22,500 miles. Currently my vehicle had 58,000 miles. The vehicle was a total loss. I truly think the accident was due to a defect in the car. I called ford to report the incident and they refused to investigate and wouldn't even send be a letter stating they would not. The insurance company said they will not investigate the car because I was the only vehicle so it was obviously my fault. Both companies refused to investigate. My injuries were not substansial enough for anyone to take notice. I thought that is why vehicles have black boxes were installed. I am fearful 2016 explorer owners or the innoccent bystanders are going be hurt or worse if ford doesn't take this seriously. I truly believe the white tunnel was the side air bags deployed.
Hankook ventus s1 noble 2 tires 265/50r20 105h have 23,950 miles on them and the tread is already worn on outer side of 4 tires.reviews all of the internet are consistent in that hankook tires (optimum and ventus s1 noble 2 series) do not last more than 25,000 miles (compared to the manufacturer's 50,000 mile rating.tire manufacturer is refusing to replace it and only offering slight discount on new tires. This is gross negligence of their responsibility and warranty.
Hankook ventus s1 noble 2 oem tires exhibiting unusual wear, tires chipping and shredding at less than 20,000 miles.
2016 for explorer sport - purchased brand new. Vehicle has 15k miles now and I am hearing a loud popping / creaking sound that occurs when turning the steering wheel either left or right when the car is in motion. It's most noticeable at a slower rate of speed when turning into a parking space or turning from a complete stop. Today, on 3 separate occasions, when turning left the steering locked up and I had to jerk the steering wheel to the right in order to get the vehicle to go straight again. Each time this has happened there is another loud pop sound that can be heard. This is a major complaint across the board with 2014 - 2016 explorers along with the wheel bearing, suspension and loss of power complaints.
Hankook ventus s1 noble 2 tires 265/50r20 105h have 22,150 miles on them and the tread is already 1/2 worn. I have a 2015 taurus sho with 20,550 miles (michelin tires) and the tread is in perfect condition. Server dealer checked wear, wear is even on all 4 tires. Tire manufacturer claims 50,000 mile warranty; however, service dealer stated that isn't true. On 2/7/18 at 09:00, I nearly went off of the road on w/approximately 1-2 inches of snow on the road (packed down). At 09:05, I slid for more than 500 feet into an intersection (no ice present) into oncoming traffic. Had oncoming traffic not stopped and my vehicle finally turning 90 degrees, I would've been t-boned in a bad accident. My wife has been complaining about the safety of these tires, well I experienced it first hand. All of this happened when the vehicle was put into 4x4 (snow/sand) mode traveling no more than 35-40 MPH on a 55 MPH road. Due to these pathetic tires, we are unable to drive this vehicle safely when the roads are snow covered. My 2015 taurus sho w/michelin tires and 20,550 miles experiences none of these issues in the snow. The service dealer claims these are performance tires; however, that is not the case. Reviews all of the internet are consistent in that hankook tires (optimum and ventus s1 noble 2 series) do not last more than 25,000 miles (compared to the manufacturer's 50,000 mile rating. The service dealer indicated no abnormal wear and tear on the tires or their tread.
Hankook ventus s1 noble 2 tires size 255/50r20 105h. They came on my vehicle when I bought it back in june 2016. I only have 13,900 miles on my tires and the treads splitting, cracking and peeling horribly they are supposed to be warrantied for 50,000 miles. I went to my ford dealership about the tires and they contacted hankook and they are pro-rating my tires as 50% tread worn and going to make me pay for 2 new tires but said they are discounting them but with me pricing the tires they aren't. Tires aren't supposed to be doing this less than 14,000 miles. I saw other complaints from other people on how horrible the tires are and the same happening with them. I would of never known this if it wasn't to check my tires and the person at the tire place told me how bad the tires are.
The tires on my 2016 ford explorer sport are ventus s1 noble 2 20 inch tires and they have been peeling, chipping and cracking for the past 8 months. I rotate my tires every 7000 to 8000 miles but the tires are wearing prematurely. I've been told that it is safe to drive but these shouldn't be happening on a vehicle with less than 40,000 miles. Really, this should be happening at all. There was a recall on these tires but only on the 18 and 19 inch tires not the 20 inch. There should have been a recall on the 20 as well.
The tires on ym 2016 ford explorer are the worst I have ever seen. I have under 24,000 miles on my leased xlt model and the tires are literally shredding. There is more horror stories at the consumer reports review of the tire... It is the 255/50r20 tire.... Unbelievable that ford would send these out with their vehicles. I have 2 young children and this is so dangerous! Https://www.consumerreports.org/products/ultra-high-performance-all-season-tire/hankook-ventus-s1-noble-2-222992/overview/
My explorer has 29k miles on it and the hankook tires are peeling! I notified the service department spoke to julio. Was told it is a common complaint w these tires and it's because they are cheaply made! I told him I'm not okay w driving around my baby and son knowing the tires are peeling. We have not even had this vehicle for two years! He assured me they are safe and I told him I want it in writing . Well the manager was telling him to tell me they can't do that because if I hit something and they burst they do not want to be liable! I overheard and went over and she took me outside and I started recording her and she said they are not safe they are worn down!! I then told her they shouldn't be! She said they all performance tires and do not last as long! I told her I had a hour drive back w my 9 month old she was not concerned ! I have sense been looking online and noticed the recent recall on hankook tires. Mine are ventus s1 noble 2 and I called hankook and was told to contact txdot to complain so hopefully they will be recalled as welll. Please do something before someone is seriously hurt or worse!!!
This is now the third sidewall failure on this vehicle; all three times, it was the right front tire. Hancook ventus s1 noble 255/50r20 tires. First off, these tires are rated for 50,000 miles. At approximately 28,000 miles, dealership stated that these tires would need to be replaced soon. Have read numerous complaints about lousy tread life and sidewall failures on this tire/vehicle. The dealership always tries to claim that we must have hit a pothole. This is not the case! These tires are crap! Fortunately, all three incidents have occurred at (relatively) low speed on surface streets. Thankfully, they didn't occur at highway speeds. My wife does not feel safe in this vehicle and we still have approximately 10 months left on the lease.
I have 16,000 miles and 14 months on the original hankook tires supplied on my new vehicle. These tires are marketed as 50,000 mile tires. All 4 tires are showing significant degradation, tread separation, and breakdown. The two tires which were on the front (due for a rotation) are significantly worse. I am currently at 65% tread depth wear (and should be closer to 40%) due to the crumbling tread. Dealer stated this was a faulty tire.
Ford explorer sport with 14,800 miles and tires are completely worn on outer and inner bands. Chunks of tire are falling off and are now needing replacement. Ford says normal wear and defers to manufacturer even though within 100 miles of owning this vehicle they had to replace a tire due to extreme imbalance. Alignment is perfect as stated by les schwab. They state its a defective tire. Ford case number cas-12971920 google photos https://goo.gl/photos/kyw5qrtpgmjkaja2a
Vehicle almost failed inspection because of tire wear and damage. Tires are hankook ventus s1 noble2 255/50r20 105h with just over 21000 miles on them. Tire tread is minimal and rubber appears to be "flaking" off. Dealer says tires look like they have been driven a lot on gravel roads, which they haven't. Dealer says that even though they are original equipment on the vehicle, I must take them to an authorized hankook dealer (which hankook says my dealer is one of). All four tires exhibit similar problems.
Purchased new 2016 ford explorer sport in jan 2017. Last week at 5400 miles tire sensor indicated that front passenger tire lost air to 6lbs while parked. Took to dealer who said puncture occurred which never did occur. Small crack in sidewall looks like defect on same tire that has been recalled by hankook but in a smaller size. Tire is a 20" hankook ventus s1 noble 2. Tire appears to be designed for sedan or sports car but was oem tire on ford explorer sport...could be a problem? Dealer eventually replaced tire with same without admitting it was defective.
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