I have an airbag light on as well as the 2nd row inflatable seatbelt has stopped working. I took it into the dealership and they said it was generating codes B141B and B141C. Ford issued a Customer satisfaction program 21B11 specifically to fix this problem in 2022 but it expired less than a year later. Now my air bag and my seatbelt don't work. Ford knows about the safety defect and their dealers are charging people to fix it ($2400 in this case) rather than stand behind the safety of their product and do the right thing. This is clearly a safety issue that Ford should be addressing yet they are trying to slide by and get their customers to pay for it. The car only has 49,000 miles on it.
2016 Ford Explorer seat belts problems
40 complaints (2% of all complaints for this car). Typical mileage when it fails: 47,000.
- owner complaints
- 40
- of this car's complaints
- 2%
- typical mileage
- 47,000
- crashes
- 0
- recalls
- 0
Which part fails
Owners did not name a specific part.
At what mileage
Complaints by mileage at the time of the problem.
0k-25k
25k-50k
50k-75k
75k-100k
100k-125k
125k-150k
150k-175k
175k-200k
200k+
Ford Explorer seat belts problems in other years
Specific symptoms reported on the 2016 Ford Explorer seat belts
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
What 2016 Ford Explorer owners say
Most recent owner complaints, unedited.
The contact owns a 2016 Ford Explorer. The contact stated that the exterior A-pillar trim had detached from the front windshield and the metal studs were showing. The contact stated that the seat belt light warning light was illuminated. The contact received notifications of the federal safety agency Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
The problem remedied by TSB 21B11-s2 did not occur in my vehicle while the TSB was in effect. It has now surfaced
Second row passenger seatbelt reciever is broken and part has not been available for over 2 years. Part # db5zz786004eb. This is a major safety issue and ford has no idea when they will resume making this part. Also, parts for pilllar recall are not available. Pillar falls apart, causing damage to moulding and now water has entered and damaged the vehicle. Ford has no accountability? People are fixing this issue themselves ( like we did with other side), and now after market parts have become scarce too.
The contact owns a 2016 Ford Explorer. The contact stated that the sunroof failed to close. The seat belt warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the sunroof motor had failed and needed to be replaced. The vehicle was not repaired. The dealer informed the contact that the parts were on backorder. The manufacturer was not contacted. The failure mileage was approximately 136,000.
The contact owns a 2016 Ford Explorer. The contact stated that while the vehicle was started, the air bag warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the seat belt retractor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 106,000.
This is the problem I'm experiencing, my steering wheel would tighten up when I'm backing up from being part. Then when it comes to me, pulling out and about to drive and I have to make a turn the stand well will tighten up again and make it difficult for me to drive or or to turn go other way. When I took my vehicle in to suburban Ford service Ferndale. I'm looking at the questions for additional details. I wasn't in no accident because of my. There's no fire, no injuries, but it can happen and I don't have to have the mileage at how fast I was going because the stand will would get tight when i'm about this pull off.
Airbags notification is on
Middle row, passenger side seat belt buckle is broken & will not latch. This is where my 9yr old sits & there is no reason or cause for this to break. My vehicle has the inflatable airbag seatbelts on this row.
Car has inflatable seatbelt in the second row bucket seats. I am unable to find any car seats that are safe to use in this vehicle once you move from tether position Have visited local dealership and called Ford for assistance. None of which are able to assist with this which puts children in great harm as no car seat can be safely used
Questions about the 2016 Ford Explorer seat belts
Does the 2016 Ford Explorer have seat belts problems?
Owners have filed 40 complaints about the seat belts of the 2016 Ford Explorer, 2% of all its complaints.
At what mileage do 2016 Ford Explorer seat belts problems start?
The typical (median) mileage in owner complaints is 47,000 miles.
Was there a recall on the 2016 Ford Explorer seat belts?
There is no recall for this problem on this model year.
What year does the Ford Explorer have the most seat belts problems?
The Ford Explorer model years with the most seat belts complaints are 1996 (78 complaints), 1995 (59 complaints) and 1997 (54 complaints).
Other 2016 Ford Explorer problems
Body 594Steering 532Engine 483Transmission 215Electrical 130Fuel system 112Airbags 99Acceleration 76Suspension 73Visibility 68Wheels 50Driver assistance 38Seats 32Brakes 19Tires 15Lights 6Locks 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2016 Ford Explorer?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history