2011 Ford Edge: hesitation when accelerating

Filed Mar 19, 2024 · Brakes · 170,000 miles · IL

The contact owns a 2011 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the brakes failed to function as intended. The contact stated that when the brake pedal was depressed, the brakes hesitated. The contact stated that the brakes, rotors, and master cylinder were replaced; however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed and determined that the brake lines were leaking into the brake master cylinder which also caused the brake booster to fail. The contact was informed that the brake master cylinder and brake booster needed to be replaced. The vehicle was not repaired. The contact was informed that the repair could not be covered under the Customer Satisfaction Program: 13N02. The manufacturer was made aware of the failure and advised the contact to report the failure to the federal safety agency Hotline. The failure mileage was approximately 170,000.

Filed Jun 29, 2021 · Brakes · NY

I have had a Soft brake pedal issue ever since I purchased the car in 2012. Because of the soft brake pedal the driving experience is awful. I do more coasting driving that actual driving sine I have to make room for the soft pedal to be applied. My heart sinks when I have to abruptly brake when cut off by another driver and the brakes hesitate to react precisely. If it weren't for coasting I'd be in multiple accidents already. Instead I've put up with coasting driving experience which is a really horrible experience for me and the guy in back of me. I have had my brakes bled, pads and rotors changed multiple times to rectify the issue to no avail. I am addressing this issue because research suggests that it is a failed abs Hydraulic Unit and has described my braking situation perfectly. I've even had the situation temporarily fixed after an abs event, but it only last for less than a week then it goes back to being soft. This actually happened only one time. I believe this is a matter of safety and confidence behind the wheel which I have not benefited from since owning the vehicle.

Filed Oct 26, 2018 · Engine · 200,000 miles · TX

Drive belt was shredded and got it replaced the next day I was driving and my car stalled in middle of the highway and I was able to drive it to a shop where I had the car checked and now it is throwing all kinds of codes. The car keeps stalling and hesitating constantly

Filed Oct 14, 2016 · Engine, Locks · 51,000 miles · AZ

Tl* the contact owns a 2011 ford edge. When the vehicle was started, the front driver side door warning indicator remained illuminated. The VIN was not included in the federal safety agency campaign number: 10v516000 (latches/locks/linkages). Also, while driving various speeds, the vehicle hesitated and a loud sound was heard. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 51,000.

Filed Sep 3, 2015 · Engine · 66,000 miles · AR

At 4 separate times my vehicle suddenly and without warning had a total loss of power at highway speeds during rush hour traffic. I was forced to coast to the right side of the road and on to the shoulder with other vehicles all around me going 70 MPH. I stopped the vehicle and restarted it. It hesitated, but did start again, and then drove fine 10 minutes before doing the exact same thing again! I took it to the ford dealership and they person at the desk knew what it was right away without even looking at the car: the throttle body. This is apparently a very common problem with these vehicles, and ford has already issued an extended warranty for other cars with a similar problem. For the edge, however, I am being forced to pay $600 to repair it or risk my life by continuing to drive it as it is. Ford knows about this problem. They have even redesigned the part. They should be forced to recall the part before somebody gets hurt (or worse) because of their mistake!

Filed Aug 13, 2014 · Engine, Fuel system · 53,000 miles · TX

This is my 2nd complaint about this same defect as it has occurred 2 additional times (3 total incidents). The 1st incident occurred on 4/11. The 2nd incident occurred on 6/2 when my wife was turning right from an intersection. At approximately 20mph she lost the ability to accelerate and had to quickly change lanes and coast to the side of the road while avoiding traffic. She put the car in park and turned the vehicle off. Once she turned the car back on, the car operated normally. The 3rd incident occurred on 6/3. My wife accelerated from a red light into an intersection and lost the ability to accelerate. She was stuck in the middle of a busy intersection with cars swerving around her. She again stopped her car from coasting, put it in park, and turned the car off. She restarted the car and it operated normally. I deemed her car too dangerous to drive and would not allow her to drive until repaired. I searched the internet and found the ford escape, fusion, mariner, and milan had the exact same problem the edges are having. Those owners received an extended warranty for a defective throttle body. Reference customer service program (csp) 13n03 and the federal safety agency action # pe13003. I took her car to the dealership and they could not find any error codes nor repeat the problem. He said he could not repair anything without this information. I mentioned csp 13n03 and he said he was aware of it but it didn't apply to the edge. Since the problems were exactly the same, I asked if replacing the throttle body would fix the problem. He hesitated but after some prodding he said it would most likely fix the problem but he couldn't officially say so. I had them replace the throttle body on 6/6 ($698.06) and my wife has had zero problems as of 8/13, further proving it's the same defect. I hope ford steps up as they did with the other ford models and corrects this dangerous safety hazard.

Filed Jul 30, 2014 · Acceleration, Engine · 41,000 miles · IN

I was driving when I lost acceleration. A wrench light came up on my screen. Thankfully my brakes still worked and I was able to coast to a stop, almost getting rear ended by a semi, but then the whole motor started shaking and sputtering. I put my vehicle in park and turned it off. When I went to turn it back on it hesitated for a minute, but then started. This didn't happen again until a few weeks later while on the highway going 60mph! I've had it happen multiple times since then and almost being hit a few other times. I've noticed that I don't have as much power when accelerating even when the wrench doesn't come up. Today it happened twice within a couple of minutes and the check engine light came on this time. I don't understand why they won't have a recall when so many people have an issue! I've almost been hit multiple times when this occurs and I would rather not have me or my child hurt from a malfunction that needs to be fixed!

Filed Apr 24, 2014 · Engine, Transmission · 35,200 miles · RI

Our 2011 awd ford edge is having an issue that it randomly loses acceleration and a wrench warning will show up as well as turn on awd at the same time RPM gauge will fluctuate. The car will go limp and hesitate until we stop to put in park and restart, then it will drive until the next time it occurs.

Filed Oct 25, 2013 · Transmission · 35,000 miles · RI

Our 2011 awd ford edge is having an issue that it randomly loses acceleration while driving and a wrench warning will then show up as well as awd off warning sign, at the same time RPM gauge will fluctuate. The car will go limp and hesitate until it's in a safe area to stop then put in park and restart, then it will drive normal until the next the occurrence. Which you will never know when. This has happen 3 times within the last week. We have found that it's become a safety concern and a life threatening issue that it randomly becomes unresponsive while on the road. Ford dealer state's that there's nothing wrong and that theirs no codes on the vehicle. Since my families lives are at risk, without any attempt to repair I've done some research myself. It's seems more than obvious that there's an issue after reviewing just a few of thousands among thousands of complaints regarding the same issue that I'm having with my 2011 ford edge. This issue has not only become a safety issue it has also become an inconvenience to my spouse and family. I ask that you ford service team makes every attempt to not put anyone's life at risk. Without any attempt their will be no relief or reassurance that I or my family can feel safe in this vehicle.