The vehicle hesitates, bucks, and surges when accelerating from low speed making it difficult and hazardous merging into traffic and other driving situations. The hesitation, bucking, and surging is getting progressively this happened around 70k miles. The mechanic is saying it needs to be replaced completely for 12k!
2021 Ford Edge: hesitation when accelerating
7 of the 114 complaints about the 2021 Ford Edge describe hesitation when accelerating.
- owner complaints
- 7
- of this car's complaints
- 6%
- recalls
- 1
Hesitation when accelerating by model year
What owners say
My 2021 Ford Edge is experiencing a severe transmission defect. When accelerating between 22 mph and 35 mph, the vehicle hesitates, stumbles, and shudders violently (transmission shudder). The transmission struggles to engage gears properly, causing unexpected jerking and a sudden loss of acceleration power. This behavior creates a dangerous driving hazard when merging into traffic or changing lanes. This issue is consistent with Ford's Technical Service Bulletin (TSB 21-2092) regarding the 8F35 8-speed automatic transmission.
My 2021 Ford Edge has experienced ongoing transmission issues for an extended period including delayed engagement into Reverse, flashing gear indicator lights before Reverse engagement, harsh/jumpy shifting during acceleration and deceleration, and intermittent shuddering. The vehicle previously required a torque converter replacement performed by a Ford dealership, however the symptoms continued after the repair. Today, while driving on the highway, the vehicle experienced repeated loss of power and hesitation while attempting to accelerate and maintain speed. During one highway merge, the vehicle failed to respond normally while accelerating and I was nearly struck by a semi-truck because I could not safely match traffic speed. Shortly afterward, while exiting the highway, the vehicle suddenly jolted violently and began making loud grinding noises accompanied by severe shuddering. The transmission/drivetrain appeared to fail completely, making the vehicle unsafe to continue operating. I stopped driving immediately and had the vehicle towed to the same Ford dealership that previously replaced the torque converter. I am submitting this complaint because the transmission failure created a serious safety hazard involving loss of propulsion at highway speeds, unsafe merging conditions, and risk of collision.
Transmission causing jerking, shuddering and take off issues. It was diagnosed as the torque converter messed up in the transmission. My safety is at risk of being reared in as the car hesitates to go in gear and to shift properly.
The vehicle hesitates when engaging accelerator;shifting roughly,stuttering ,mostly under 50 mph.
The contact owns a 2021 Ford Edge. The contact stated that while driving at speeds above 30 MPH, the vehicle hesitated while accelerating and shuddered abnormally. The vehicle was taken to the local mechanic who replaced the spark plugs; however, the failure persisted. The vehicle was later taken to the local dealer who diagnosed the vehicle and determined that the torque converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an Extended Warranty coverage related to the failure. The failure mileage was 70,000.
I am filing this complaint regarding a serious transmission issue with my 2021 Ford Edge. The vehicle exhibits shuddering and hesitation during acceleration, which presents a potential safety hazard in daily driving conditions. I brought the issue to a Ford dealership, and they confirmed that the problem is either a defective transmission or a failing torque converter. Despite the vehicle being relatively new and not yet paid off, I have been told that repairs may not be covered under warranty, potentially leaving me with thousands of dollars in out-of-pocket costs. This issue is deeply concerning, not only because of the financial burden but also due to the apparent pattern of similar problems in previous model years of the Ford Edge, which leads me to believe that Ford may have been aware of this design or manufacturing defect and failed to resolve it in newer models. A transmission failure or torque converter malfunction at speed could result in a loss of vehicle control, increasing the risk of a crash or injury. Given the number of similar reports online and in consumer forums, I urge the federal safety agency to investigate this issue thoroughly and determine whether a recall or broader corrective action is warranted. Thank you for your attention to this matter.
Service bulletins that may apply
- This bulletin supersedes 26-2171
- This bulletin supersedes 26-2194
- This bulletin supersedes 25-2627
- This article supersedes TSB 25-2552 to update the Parts List Some of the vehicles listed in the Model...
- This article supersedes TSB 25-2351 to update the Service Procedure Some of the vehicles listed in the...
- This article supersedes TSB 24-2386 to update the Service Procedure and Part List
- During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper,...
- Noise/vibration/chatter/shudder/grind/bind from the rear of the vehicle during low speed turning events
Related recalls
Power train: driveline: driveshaft
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
- Risk
- If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 21S02.
Recall number 21V011000 · Recall details
Questions about the 2021 Ford Edge hesitation
Is hesitation when accelerating a common problem on the 2021 Ford Edge?
7 of 114 owner complaints about the 2021 Ford Edge (6%) mention hesitation when accelerating. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2021 Ford Edge?
There is 1 recall and 20 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2021 Ford Edge
Jerking 16Backup camera 12Shudder 11Transmission failure 6Stalling 5
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