Rear back up camera is inverted. Has been for many years. Ford says no fix. There has been many recalls for this problem on other model years. Why not this year, 2011
2011 Ford Edge: backup camera failure
56 of the 1,803 complaints about the 2011 Ford Edge describe backup camera failure.
- owner complaints
- 56
- of this car's complaints
- 3%
- typical repair cost reported
- $800
- typical mileage
- 74,000
- recalls
- 1
Is there a fix? There is 1 recall and 9 service bulletins for this area of the car. See below
Backup camera failure by model year
What owners say
Back up camera problem. I have reported this before. I have difficulty remembering the date, but since I've reported it before, hopefully you'll find the info. Please help!
This back up camera has been an issue almost immediately after I got the car. Now the picture is upside down and has lines across the screen. I am on disability and I need my camera. That's one of the reasons I bought the car. Please fix this ASAP
Originally when I purchased my, 2011 Ford Edge SEL 3.5L v6. I was informed upon purchasing the vehicle that the rear view camera was malfunctioning. I told the car dealer that was no big issue that I would take care of the problem. This was in around Sept 21, 2021. I did buy a new camera and replaced the malfunctioning camera. Which it worked just fine until the issued recall for the 2021 ford edge when my vehicle started showing the rear view camera unavailable. Which was weird since it worked completely fine the day before. I did a full software update to the system. The first time it said update successful. I then ended up resetting and full system factory reset and went to perform the software update to Sync3. My rear view camera has been unaffectively fixed after the problem. First arose. I did repair a faulted wire in the harness which didn't work either. I suspect that it still may be a software issue or that the business I work for is somehow blocking the signal. I work for Maple Bear Inc doing business as Instacart LLC. It does seem since the last revamping of the instacart driver platform was right around the time of the rear view camera malfunctioning. It may be a manufacturing issue as well. Either way it needs to be immediately resolved as this is a federal issue of non-compliance of vehicle safety regulations.
back up camera is flipped upside down and has been for years. No one has attempted to fix this. Is there a recall on this model and year. 2011 Ford Edge Sport.
Rear backup camera has inverted picture and sometimes blank picture. I see recalls for newer Edge models with same problem but not the 2011. Second issue: sometimes the door ajar light is displayed on dash when doors are closed. Usually indicates driver door. Close several times and then it will finally work again. Has caused battery to run down in past if not caught before leaving vehicle. This is random as to when it happens, but I see online that it’s a common problem.
2011 Ford Edge backup camera system stopped working correctly in March 2025. The camera image is upside down.
My rearview camera images are upside down, and sometimes do not display when reversing, just as the recall they are having on the newer models right now.
Backup camera is showing picture upside down and blurred also get message to contact dealer
Back up camera fails and is not available for use.
The contact owns a 2011 Ford Edge. The contact stated that while reversing, the rearview camera displayed a blank or upside-down image. The contact stated that the rearview camera had previously been replaced, but the failure persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
Rear back up camera not working says to contact dealer Camera freezes turns upside down 4 years ago replaced camera that did the same thing This is the second camera that has failed
Service bulletins that may apply
- Siri eyes free functional issues using bluetooth and apple ios 9.2 and 9.2.1
- Lincoln/ford: when all doors, on some vehicles, are closed, lamp illuminates door is ajar
- Ford/lincoln: when all doors are closed, the door ajar lamp will illuminate
- Lincoln ford: the remote function actuator (RFA), on some vehicles, keeps controller area network (CAN)...
- Lincoln/ford: a software program has been provided to improve response to touch, screen refresh rates,...
- Ford/lincoln: information provided regarding upgrade of touch software to improve overall system...
- Ford/lincoln: information regarding improve overall software system functionality upgrade on voice...
- Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code
Related recalls
Electrical system: software
- What is wrong
- Ford is recalling certain model year 2011 ford f-150, f-250, f-350, f-450, f-550, edge, and lincoln mkx trucks manufactured from october 25, 2010, through november 20, 2010. These vehicles were inspected using integrated diagnostic system (ids) that had a custom software routine to read the suspect body control module (bcm) serial number. Based on the serial number the bcm was either not affected or replaced. The custom software routine was not reading the correct set of characters, and was not able to identify a bcm that required replacement affected bcms may have the potential for an internal short.
- Risk
- If an electrical short develops, an overheating condition may occur which could result in a vehicle fire.
- Remedy
- Dealer will inspect the body control module and if necessary replace it free of charge. The safety recall began on march 7, 2011. Owners may contact ford motor company customer relationship center at 1‑866‑436‑7332.
Recall number 11V128000 · Recall details
Questions about the 2011 Ford Edge backup camera
Is backup camera failure a common problem on the 2011 Ford Edge?
56 of 1,803 owner complaints about the 2011 Ford Edge (3%) mention backup camera failure. The model year with the most reports is 2013.
How much does it cost to fix backup camera failure on the 2011 Ford Edge?
Owners who mentioned a price put the repair at about $800 (median of 7 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2011 Ford Edge?
There is 1 recall and 9 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Ford Edge
Door locks 305Stalling 96Loss of power 95Battery drain 90Brake failure 57Check engine light 56ABS 48Spongy pedal 42Headlights 31Jerking 21Screen failure 17Engine failure 15Key fob 15Won't shift 14Overheating 11Won't start 11Fire or smoke 10Fuel smell 10Grinding brakes 9Hesitation 9Harsh shifting 7Sunroof shattered 7Misfire 6Power steering loss 6Wipers 6Adaptive cruise 5Seat belt 5Shudder 5
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