2017-2019 F-Super Duty, 2017-2019 Continental, 2015-2019 Edge, 2016-2018 MKX and 2019 Nautilus vehicles...

Bulletin number

SSM 47850

Component

Steering: steering wheel/handle bar

Summary

2017-2019 F-Super Duty, 2017-2019 Continental, 2015-2019 Edge, 2016-2018 MKX and 2019 Nautilus vehicles may exhibit an inoperative heated steering wheel. For vehicles equipped with adaptive steering, the steering effort control module (SECM) controls the heated steering wheel feature and is internal to the vehicle's steering wheel. For vehicles not equipped with adaptive steering, the heated steering wheel module (HSWM) controls the heated steering wheel feature and is separate from the steering wheel. Using the OASIS Tab drop down > HVBoM > Features button or an appropriate Ford diagnostic scan tool, you can determine if the vehicle is equipped with Adaptive Steering. Refer to the Workshop Manual (WSM), Section 211-05.

Owners of these vehicles have filed 2,600 complaints in the steering category.