Some 2015-2021 Edge, 2016-2018 MKX, 2019-2021 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021...
Ford technical service bulletin SSM 49914 for 2020-2021 Ford Explorer, 2020-2021 Ford Escape and 2015-2021 Ford Edge and others.
- Bulletin number
- SSM 49914
- Component
- Electrical system
- Summary
- Some 2015-2021 Edge, 2016-2018 MKX, 2019-2021 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Owners of these vehicles have filed 924 complaints in the electrical category.
Vehicles covered
- Ford Explorer 2020-2021 20202021
- Ford Escape 2020-2021 20202021
- Ford Edge 2015-2021 2015201620172018201920202021
- Ford Expedition 2018-2021 2018201920202021
- Lincoln MKX 2007, 2016-2020 200720162017201820192020
- Lincoln Navigator 2018-2021 2018201920202021
- Lincoln Aviator 2020-2021 20202021
- Lincoln Corsair 2020-2021 20202021
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