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July 29, 2025 Service bulletin

Unsuccessful telematics control unit module (TCU) software update or software activation during a...

Ford technical service bulletin SSM 54090 for 2021-2025 Ford F-150, 2025 Ford Explorer and 2023-2025 Ford Escape and others.

Bulletin number
SSM 54090
Component
Electrical system
Summary
Some 2021-2025 Ford and Lincoln vehicles equipped with SYNC4/Digital Experience may exhibit an unsuccessful telematics control unit module (TCU) software update or software activation during a universal serial bus (USB) update. This may be due to the vehicle connectivity setting being disabled.

Owners of these vehicles have filed 1,399 complaints in the electrical category.

Vehicles covered

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