Recurring whining, rattling, and grinding noise coming from under the engine/transmission area of my 2017 Ford Fusion Energi (HF35 hybrid transmission). The noise is present in all gear ranges, including Neutral while the vehicle is moving, but not in Park. No warning lights or trouble codes. The transmission has already been replaced once for this same issue, and the noise has come back. This matches the known HF35 differential and transfer shaft bearing failure pattern (Ford TSB 22-2396, SSM 50744). I am on disability (SSDI) and this vehicle is my primary means of transportation.
The worst 2017 Ford Fusion problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
- Engine500
- Transmission315
- Electrical125
- Brakes102
- Steering52
- Fuel system37
- Airbags28
- Wheels24
- Driver assistance18
- Acceleration16
- Visibility14
- Lights9
- Seat belts7
- Body6
- Suspension6
- Seats4
- Locks2
Specific symptoms reported on the 2017 Ford Fusion
Check engine light 294Overheating 167Engine failure 148Misfire 126Stalling 82Won't shift 47Fire or smoke 46Loss of power 41Transmission failure 39Hesitation 31Jerking 31Won't start 26Shudder 19Brake failure 18Power steering loss 16Battery drain 11Harsh shifting 11ABS 8Grinding brakes 8No deployment 7Backup camera 7Slipping 7Wipers 7Airbag light 6Headlights 6Steering lock-up 6Knocking 5Rollaway 5Start-stop 5
Trouble codes owners of the 2017 Ford Fusion mention
P0302 8P0301 7P0300 5P0303 4P0304 3P0316 3P0217 2P0741 2P1299 2
Recalls 4
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
- Risk
- A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S12.
Recall number 23V162000 · Recall details
Steering: steering wheel/handle bar
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
- Risk
- A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 18S08.
Recall number 18V167000 · Recall details
Power train: automatic transmission: torque converter
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
- Risk
- If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
- Remedy
- Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17S16.
Recall number 17V427000 · Recall details
Seats: mid/rear assembly
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.
- Risk
- During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.
- Remedy
- Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S43.
Recall number 16V874000 · Recall details
See all 4 recalls for the 2017 Ford Fusion
Defect investigations
Front Brake Jounce Hose Failures
On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of the federal safety agency Safety Recall 20V‑469, which addressed front brake hoses rupturing on certain MY 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The result causes a brake fluid leak, lengthening the distance needing to stop the vehicle, increasing the risk of a crash.On March 10, 2023, Ford Motor Company (Ford) submitted to the federal safety agency Safety Recall 23V‑162 (Ford Recall 23S12) to address front brake jounce hoses that may rupture. Ford found the rupture occurs from a localized failure of the internal reinforcement braid due to cyclic fatigue through tensile/bending and torsional inputs during suspension and steering articulations. The supplier for the front brake jounce hoses is Hitachi. This recall affects the subject vehicles equipped with non-hybrid engines and the suspect front brake jounce hoses (a total of 1,280,726 vehicles). The recall covers subject vehicles built from February 3, 2012 to July 19, 2017 when the suspect hoses were used in vehicle production. The remedy is for dealerships to replace both front brake jounce hoses with new hoses that have a revised braid material at no cost. The vehicles equipped with hybrid engines are excluded from the recall because the internal hose pressure is much lower due to the regenerative braking provided by the hybrid brake system. No failures of brake hoses on hybrid vehicles have been reported to ODI or Ford.Ford's actions address ODIs concerns at this time. Hybrid vehicles will be monitored for related failures. The agency reserves the right to take further action if warranted by new circumstances.The 103 ODI numbers cited above can be viewed at under the following ID numbers:11511014, 11510867, 11510318, 11509030, 11505993, 11504989, 11504400, 11502147, 11502082, 11501820, 11501283, 11498439, 11498296, 11496842, 11496335, 11494931, 11494851, 11494252, 11493001, 11492084, 11492070, 11491444, 11491274, 11488858, 11488027, 11487627, 11487416, 11487233, 11486150, 11484924, 11484526, 11484080, 11483948, 11483926, 11483739, 11483723, 11482773, 11482690, 11481077, 11480788, 11480294, 11480052, 11479338, 11479334, 11479252, 11479247, 11479187, 11479094, 11479048, 11478985, 11478953, 11478729, 11478216, 11476892, 11476282, 11470558, 11468994, 11467109, 11466294, 11462746, 11461217, 11456065, 11455367, 11444848, 11436419, 11436376, 11430685, 11428329, 11425083, 11421026, 11420738, 11420735, 11420298, 11418197, 11403926, 11397549, 11366991, 11366757, 11361016, 11359968, 11354569, 11352165, 11350344, 11348799, 11343929, 11343205, 11331947, 11329020, 11319596, 11310529, 11292271, 11288455, 11254787, 11253479, 11253244, 11234622, 11230669, 11230050, 11228240, 11221111, 11143630, 11129392 and 11120228.
RQ22004
Technical service bulletins for the 2017 Ford Fusion 255
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- Special Field Action 26L03 Certain 2013-2024 Model Year California Emissions-Certified Vehicles...
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- Some 2016-2017 Edge/MKX, 2017 Continental/Fusion/MKZ vehicles equipped with a 2.7L or 3.0L EcoBoost engine...
- This article supersedes TSB 24-2165 to update the TSB Service Procedure
- Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes...
- This article supersedes TSB 24-2345 to update the Service Procedure
- Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement...
- Some 2015-2017 Edge, 2016-2017 MKX, 2017 Fusion/MKZ/Continental vehicles equipped with a 2.7L EcoBoost or...
- While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal...
- This article supersedes TSB 21-2175 to update the TSB Service Procedure
2017 Ford Fusion fuel economy
Official EPA estimates in miles per gallon (MPGe for electric). Ranges cover trims that share the same engine.
| Engine | Drive | City | Highway | Combined |
|---|---|---|---|---|
| 2.0L 4‑cyl Hybrid | FWD | 43 | 41 | 42 |
| 2.0L 4‑cyl Plug-in hybrid | FWD | 43 | 41 | 42 |
| 1.5L 4‑cyl | FWD | 23 | 34 | 27 |
| 2.0L 4‑cyl | FWD | 21 | 31 | 25 |
| 2.5L 4‑cyl | FWD | 21 | 32 | 25 |
| 2.0L 4‑cyl | AWD | 20 | 29 | 23 |
| 2.7L 6‑cyl | AWD | 17 | 26 | 20 |
What 2017 Ford Fusion owners say
Most recent owner complaints, unedited.
While driving, the vehicle suddenly lost engine power (it shut off) and displayed "auto start stop shift to P, then restart engine". The vehicle has never done this before, and thank goodness my wife did not have the kids in the car at the time. She was able to pull over safely only because she was on a small road with light traffic, and not at highway speed. Clearly, this put not only our vehicle at risk, but others as the brakes and steering became very hard to use when the engine just shut off out of nowhere. Since it happened today, I have not taken it in to be inspected as of yet. Upon my wife getting the car restarted she came the few miles straight home, where I did test the battery and it read good at 12.57 volts with the engine and accessories off. So the Motorcraft battery is good and as such should not be a cause in this case. To say the least, we have now lost confidence in this vehicle as being a safe mode of transportation.
The shift cable bushing on my 2017 Ford Fusion SE (VIN: [XXX]) failed and disintegrated, causing the shift selector to bind and disconnect from the transmission linkage. The gear selector shows Park while the transmission remains engaged in gear, creating a severe rollaway hazard. This matches the exact failure mechanism of the federal safety agency Recall Campaign 22S43 / 21V‑376, but Ford claims this specific VIN was excluded from the recall scope INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2017 Ford Fusion. The contact stated that while driving at an undisclosed speed and depressing the brake pedal to stop, the brake pedal extended to the floorboard, and the braking distance was extended. During the failure, the brake warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the rear hydraulic brake hoses had failed and needed to be replaced. The rear hydraulic brake hoses were replaced, and the vehicle was repaired. The failure mileage was 144,955.
The automatic transmission failed at approximately 59,000 miles. The vehicle was delivered to an authorized Ford dealership on 09/04/2025 for warranty repair. The transmission was replaced. The vehicle remained at that dealership approximately eight months and was returned to me on or about 05/01/2026. After return, a grinding and clunking noise was present when accelerating, turning, braking and going over bumps. A power steering line failed within days of return and emitted smoke from the front of the vehicle while driving. A "Shift System Fault" message began appearing when shifting into reverse and continues to appear intermittently. The same dealership performed three further repair visits. Their repair orders document multiple loose bolts holding the transmission mount to the transmission, an improperly installed exhaust, and a loose right hand CV shaft nut. On 08/14/2026 I took the vehicle to a second, unaffiliated authorized Ford dealership for an independent inspection. On a lift they found all four subframe bolts loose, the right front subframe bolt not fully seated and cross threaded so that it could not be tightened further, and the four smaller rear subframe bolts missing entirely. They also documented that no one-time-use fasteners had been billed on the original transmission repair. They tightened the loose bolts, replaced the cross threaded bolt, installed the four missing bolts, and confirmed by road test that the noise was eliminated. The subframe carries the engine, transmission and front suspension. The vehicle was driven approximately 1,700 miles over roughly three months, including highway driving, in this condition before the loose and missing fasteners were found. Repair orders from both dealerships are available for inspection.
We purchased this 2017 Ford Fusion 1.5L EcoBoost in August 2022 at 48,968 miles. At 55,940 miles, the vehicle developed a documented coolant leak requiring water-pump replacement. At approximately 75,520 miles, the coolant level was again documented as requiring attention. At approximately 84,189 miles, the vehicle experienced low coolant, low oil, white/gray smoke and rough running. Manteca Ford identified Ford TSB 22-2322 and ultimately performed a major short-block replacement. Despite this major engine repair, mechanical and drivability problems continued. At approximately 101,375 miles, we returned the vehicle to Manteca Ford specifically for loss of power and hesitation. The Ford technician verified a “noticeable loss of power” and lack of full boost. Manteca Ford diagnosed and replaced the turbocharger. The problem was not resolved. Only approximately 205 miles later, at 101,580 miles, the vehicle returned to Manteca Ford because it was still hesitating during acceleration. Manteca Ford then identified DTCs P0729, P07AA, P2703 and P2704 and documented “TRANSMISSION INTERNAL MECHANICAL FAULTS,” including an incorrect sixth-gear ratio and friction-element faults. The dealer recommended replacement or teardown of the transmission. We are extremely concerned about the safety implications of this history. Loss of power and hesitation during acceleration can create a serious hazard when merging onto a highway, entering or crossing traffic, or attempting to accelerate to avoid a collision. This vehicle has experienced repeated engine/powertrain problems despite major repairs, and we are concerned the transmission condition may have been developing during the earlier loss-of-power/hesitation complaints. We request that the federal safety agency evaluate this history for a potential safety-related defect or broader pattern.
I was driving my 2017 Ford Fusion Platinum on my way home and the wrench light came on and said check manual when i looked in my app the only thing that was in the maintenance was my 90k maintenance . my car is driving fine no RPM jumping no smoking no burning smell no shaking nothing ( the wrench light was off when i cranked it to take my daughter to work Saturday morning ) well Saturday on my way home from bring my daughter to work my check engine light came on still my car is driving fine when i looked in my Ford App at the check engine light warning which was these two warnings The transmission control system has detected the transmission torque converter clutch is not operating as expected. Additional alerts that may provide additional information may accompany this alert .A reduction in vehicle fuel economy may also occur when the fault is present. The transmission control module has detected that the torque converter clutch failed to apply. This system failsafe logic disables the torque converter clutch when this condition is present. This results in a higher than normal engine RPM's during higher vehicle cruising speeds and reduced fuel economy. now my car is still driving fine. i took it to auto zone to put the computer on it and it read this code P0741 which gives this Torque Converter Clutch Circuit Performance or Stuck Off, which indicates that the vehicle's computer commanded the torque converter clutch to lock up, but it is failing to do so. i took it to our ford dealer ship and he stated oh yes you need a whole new transmission which is 7200$ do you want to pay now .... Im shocked that my car would need a new transmission... i have seen recalls for Torque Converter for the fusion .. but my vin is not showing this recall is there anyone else experiencing this
Orange wrench light came on dash with see manual ( symbol represents powertrain malfunction). Car lost power and started jerky shifting between second and third gear. We limped the car home and parked until we could get an appointment at the dealership for service. Took it to dealership. They found the powertrain maintenance light wasn't on and no current or historical codes present. Dealership road tested vehicle and verified delayed harsh shifting between 2-3 gears with no codes present. Dealership states most likely has an internal failure starting in the forward, direct or intermediate clutch. Transmission would have to be torn down to diagnose cause. They recommend replacing the transmission as being more cost effective. Transmission has approximately 145000 miles (engine was replaced under 36000 miles due to head gasket failure- replace under warranty as manufuring defect found at a scheduled oil change) so odometer only shows 117000 miles. This car was purchased new and we purchased the extended warranty and service package. It has been consistently serviced on schedule by the dealership.
The transmission shifter cable bushing on my 2017 Ford Fusion has failed and completely disconnected from the transmission housing on two separate occasions.When this happens, the gear shifter inside the cabin operates freely, but the transmission fails to engage the selected gear. The vehicle shows it is in "Park" on the dash, but the actual transmission remains stuck in Drive or Reverse. This creates an immediate and severe rollaway risk and unintended vehicle movement, as the vehicle cannot be safely secured. Ford previously issued Safety Recall 22S43 for millions of 2013–2016 Fusions for this exact identical defect (degraded Hytrel 4556 shifter bushings). Despite utilizing the same design and experiencing identical, dangerous failures, the 2017 model year was excluded. the federal safety agency needs to investigate and force Ford to expand Recall 22S43 to include the 2017 model year before an injury occurs.
I am submitting this complaint regarding a serious engine failure and safety issue involving my 2017 Ford Fusion equipped with the 1.5L EcoBoost engine. At approximately 79,000 miles, my vehicle experienced a coolant intrusion failure. While driving, the engine suddenly stalled in the middle of an intersection, leaving me stranded in traffic and at risk of being rear-ended by approaching vehicles. I was able to restart the vehicle and move out of the intersection, but the exhaust then produced a very large, thick cloud of white smoke. The amount of smoke could have significantly reduced visibility for other drivers and created an additional safety hazard. I took the vehicle to a Ford dealership, where I was told the engine had coolant intrusion and needed to be replaced. I was also told this is a common problem with Ford EcoBoost engines, including the 1.5L, 2.0L, and 2.3L engines. My concern is not only the cost of the repair, but the serious safety risk. Coolant intrusion can cause misfires, excessive white smoke, engine damage, and eventual engine failure. A sudden loss of power while driving can create a serious crash hazard, as happened to me. I am concerned Ford has known about this recurring problem for years yet has continued using these engines in vehicles such as the Fusion, Escape, and Lincoln MKZ without adequately addressing the issue. I request that the federal safety agency investigate coolant intrusion affecting Ford EcoBoost engines and determine whether a safety defect exists that warrants a recall. I also believe affected owners should receive reimbursement for engine replacement costs when the failure is caused by this defect. My experience demonstrates that this is more than a normal maintenance issue. An engine that can suddenly stall in traffic and produce a large cloud of white smoke without warning poses a significant safety risk to vehicle occupants and other motorists.
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Questions about the 2017 Ford Fusion
Is the 2017 Ford Fusion reliable?
Owners have filed 1,116 complaints about the 2017 Ford Fusion, close to a typical Fusion model year.
What is the 2017 Ford Fusion year score?
The 2017 Ford Fusion scores 73 out of 100 (average). The score compares it with the other model years of the Ford Fusion: 75 is a typical year, 50 means twice the usual complaints, and serious complaints and recalls lower it.
What is the most common problem with the 2017 Ford Fusion?
Engine and cooling, with 500 complaints, typically around 78,000 miles. Next is transmission (315).
How many recalls does the 2017 Ford Fusion have?
4 recalls, covering service brakes, hydraulic, steering and power train.
What gas mileage does the 2017 Ford Fusion get?
Official estimates for the 2017 Ford Fusion range from 20 to 42 mpg combined. The most efficient version (2.0L 4-cyl hybrid, FWD) gets 43 city and 41 highway.
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