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2017 Ford Fusion: stuck in gear or won't shift

47 of the 1,116 complaints about the 2017 Ford Fusion describe stuck in gear or won't shift.

owner complaints
47
of this car's complaints
4%
typical repair cost reported
$890
typical mileage
80,000
recalls
1
Is there a fix? There is 1 recall and 21 service bulletins for this area of the car. See below

Stuck in gear or won't shift by model year

What owners say

Filed Jan 15, 2026 · Engine · GA

My Ford Fusion has the 1.5L ecoboost engine. This engine has engineering issues that are known to Ford. My vehicle started producing white smoke from the exhaust and sluggish performance. At approximately 105,000 miles my vehicle went into limp mode due to a cracked head gasket. This was due to coolant intruding into the cylinders. Ford did a short block engine replacement and reprogrammed the PCM to try to fix the issue. At approximately 220,000 miles the vehicle started producing the same symptoms described earlier and the vehicle now requires a complete engine replacement. Ford refuses to fix this for me, even though it is well documented that this engine has engineering issues. These engines should last longer than 105,000 miles.

Filed Nov 7, 2025 · Fuel system · IN

Have had to replace the same 2 coil pacs in last three months. Car will not accelerate properly will not shift into gears properly took to have information test done keeps coming back fouled 2 & 4 coils

Filed Aug 30, 2025 · Engine · UT

My vehicle had been experiencing overheating issues for several years. This would cause my car to go into limp mode making it dangerous for me and other cars around me to have to go around me. This issue is related to a manufacturing defect caused by the design of the motor cooling system. As a result of this defect I had to pay $8k+ to have this car repaired with a new engine. I am thankful no one was hurt or killed as a result of this defect. It could have caused my car to start on fire. Ford needs to take responsibility for this issue.

Filed Aug 27, 2025 · RI

I recently bought a gear shift bushing cap for the cable since the cable is loose. I bought the part at Tasca Ford in Cranston, RI. The part was hard to find. It’s the same issue as the recall for the same car b ur years prior. Cap disintegrated since its plastic and next to the engine. The most recent part I bought that was used as genuine replacement has also disintegrated. I can see the pieces of it corroded. I need to buy another one but it’s going to happen again since it’s a faulty design. The first time it happened months ago caused my car to go into park. I couldn’t move it out of the way in the street. It would let me put it in neutral. The second time it happened today the car got stuck in neutral and it took many tries to get it into park. Everything is in tact except the plastic bushing cap and part that clips the cable to the vehicle is corroded. Simple fix but unsafe and happens randomly.

Filed Jun 14, 2025 · FL

My Ford Fusion eco boost 2017 had a faulty shifter cable bushing. When the vehicle turned off, parked (not on a hill thankfully due to safety and rolling backwards) thinking it was in park, it would not start and not go into gear and the vehicle would not shift into gears and the wrench light came on shift malfunction light came open. This was inspected, verified, and repaired at the Brandon Ford dealer when we had to get the car towed to them. All service for this car has been by Brandon Ford. They installed new bushings and cap, adjusted cable and cleaned codes, and retested as ok after repair. When researched we noted a recall on Ford Fusions with this same problem for safety issues putting owners at risk due to confusion of car in what gear it was actually in despite thinking it was in park, may have been in reverse if car was on but if car off would not start. The recall campaign number for the Ford Fusion (2013-29`17) shifter cable bushing issue is 22S43/22V413. This recall was issued on June 2022 addressing the safety of preventing the transmission from shifting properly and causing a vehicle to roll unexpectedly when parked. I had the car repaired on 04/29/25 and paid in full on my Discover card $890.72. I submitted documentation to Ford but they denied reimbursement for my claim. Would you be so kind to advise me how to register my VIN for this recall and get Ford reimbursement? Thank you kindly, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed May 19, 2025 · Brakes, Transmission · 97,000 miles · MI

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle was stuck in gear while accelerating from a stop. The contact stated that the vehicle failed to move. The brake and ABS warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that the transmission bushing needed to be replaced. The vehicle was repaired, but the failure recurred. While reversing, the vehicle became stuck in the street. The contacts' son was able to maneuver the gears, and the vehicle started moving. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the federal safety agency Hotline. The failure mileage was approximately 97,000.

Filed Apr 28, 2025 · Engine · 102,900 miles · SC

The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with the check engine warning light illuminated. The vehicle was restarted and went into LIMP Mode. The vehicle was taken to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was also referred to the federal safety agency Hotline for further assistance. The failure mileage was approximately 102,900.

Filed Apr 3, 2025 · TX

I reported this issue back on July 1, 2022. My car was getting stuck in park and when I would get it into gear (reverse), once I put it in drive it automatically switched back to park. The gear shift bushing had broken on my car and I had to have it repaired. As of today, the bushing continues to get stuck in park and I have to turn my car off and back on, press the brake multiple times in order to get it in gear, rather reverse or drive. It continuously gets stuck. I know there was a recall on the gear shifts from 2012-2016 Fusion models. Something needs to be done about this for the 2017 model. I am afraid that once again I will be stranded with my child because my car wont go into gear and will remain in park.

Filed Jan 11, 2025 · IN

Car will not shift out of Park and getting an error message of "P0929.00-A Gear Shift Lock Solenoid/Actuator Circuit A Range/Performance". There appears to be an issue with the gear shift module, and many others are experiencing the same issue. This issue could cause the driver to be stranded wherever the car decides to lock up. Anytime the driver puts the car in Park, it may not shift out of it again. Issue was experienced and confirmed at a local repair shop.

Filed Oct 17, 2024 · Transmission · 92,000 miles · MI

The contact owns a 2017 Ford Fusion. The contact stated while at the fuel station, the contact's wife attempted to shift from park(P) to drive(D), but the rotary gear shifter failed to turn and was stuck in park(P). The contact met his wife at the gas station and knocked the side of the gear shifter until the vehicle responded as needed. The power train warning light was illuminated. The contact was able to drive to the residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 92,000.

Filed Aug 29, 2024 · Transmission · CA

While driving my Ford Fusion on the highway at a constant speed of 65 mph, a service light appeared on the dashboard, and the car suddenly lost power to the wheels even though the engine was still running. Fortunately, I was able to pull over to the side of the road safely since there wasn't much traffic at the time. However, had this been a busy road, it could have caused a major accident. I turned off the car and restarted it. However, the problem still persisted, and the car would not shift gears (it has an automatic transmission with a center console shifter dial). I had my car towed to my Ford dealer, and they determined that the transmission had failed. The Ford service manager stated that the transmissions on this particular era Ford Fusion were poorly designed and that many of their customers needed to replace their transmissions on this model as well as several models of the Ford Explorer from the same time period. The vehicle ran perfectly fine for many years previously. Just before the transmission failed (perhaps about 20-50 miles worth of driving before it failed), I had experience several instances of the car having trouble shift out of neutral into drive and reverse, often with a delay in shifting and a slight jolt, which was barely noticeable, when it did shift. I had brought the car to the dealer, and they weren't able to find any problems and said that it worked fine. There were no error codes generated to indicate that there was a problem either. My vehicle is only a little over 5000 miles beyond its 60,000 mile warranty, and the service manager stated that he tells owners that owners "are lucky if they their car makes it to 70,000 miles before the transmission fails". Given that there were few symptoms (which I believe would go unnoticed by most drivers) of a potential failure, the sudden loss of power to the wheels, and that this is a known common issue by Ford, this is major safety issue that must be addressed.

Filed Jun 12, 2024 · Transmission · CA

Received a notice on my dash stating the shift system has a fault and service is required. I am unable to put my car into reverse, drive, or any gear. It is currently stuck in park. This is a known issue for ford fusions between the years of 2013-2020. In 2017 ford recalled 259,182 cars due to a faulty shifter cable.

Service bulletins that may apply

Related recalls

Power train: automatic transmission: torque converterReported July 6, 2017 · 6,026 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Risk
If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
Remedy
Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 17S16.

Recall number 17V427000 · Recall details

Questions about the 2017 Ford Fusion won't shift

Is stuck in gear or won't shift a common problem on the 2017 Ford Fusion?

47 of 1,116 owner complaints about the 2017 Ford Fusion (4%) mention stuck in gear or won't shift. The model year with the most reports is 2010.

How much does it cost to fix stuck in gear or won't shift on the 2017 Ford Fusion?

Owners who mentioned a price put the repair at about $890 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.

Is there a recall or service bulletin for this on the 2017 Ford Fusion?

There is 1 recall and 21 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2017 Ford Fusion

Check engine light 294Overheating 167Engine failure 148Misfire 126Stalling 82Fire or smoke 46Loss of power 41Transmission failure 39Hesitation 31Jerking 31Won't start 26Shudder 19Brake failure 18Power steering loss 16Battery drain 11Harsh shifting 11ABS 8Grinding brakes 8No deployment 7Backup camera 7Slipping 7Wipers 7Airbag light 6Headlights 6Steering lock-up 6Knocking 5Rollaway 5Start-stop 5

All model years of the Ford Fusion

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