2017 Ford Fusion: backup camera failure

Filed Apr 6, 2026 · Driver assistance · WI

Rear Backup Camera keeps malfunctioning. The display screen from camera glitches or goes black and eventually it will state that rear camera is not available.

Filed Feb 13, 2026 · Electrical · VA

Rear camera all of a sudden stops working and says "rear camera not available", creating unsafe conditions when backing up. Common issue on Ford Fusions, for which there's a recall recently announced for the 2016 model year but not for 2017, even though same signs and symptoms and vehicle otherwise. Could you please investigate.

Filed Jan 30, 2026 · Electrical · MI

My backup camera on my 2017 ford fusion failed causing a blue screen on my infotainment screen camera is faulty and is a common issue among other vin numbers using the same part

Filed Dec 26, 2025 · Electrical · FL

In our 2017 Ford Fusion, the back up camera sometimes says "unavailable at this time" (or something close to that) when put in reverse. It is available for inspection upon request. Safety is put at risk for multiple parties - the driver/owner, individual(s)/property behind the vehicle, insurance companies, and potentially others as the total view between mirrors and the backup camera is compromised. The vehicle has not been taken to a dealership as it is out of warranty. I see where Ford has a recall on some of these, so I checked both the federal safety agency and Ford websites, and it says this vehicle is ineligible for repair. However, we are experiencing this problem from time to time, most recently 2 days ago when our [XXX] old was driving it. He called to let us know what the camera was doing. I believe having a safety device glitching is unnacceptable, and I would like to see Ford resolve this issue for not just my car but all of them having a KNOWN issue! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Dec 6, 2025 · IA

Vehicle display more often than not shows "Rear view camera not available" or a distorted image when reversing.

Filed Oct 1, 2020 · 102,000 miles · KS

Backup camera only performs about 50% of the time the image appears distorted or not show at all while the vehicle is in reverse. This has been occurring since july 2020. There is never any specific moments that cause the camera to not perform such as type of roads driven down, the outside temperatures, weather or time of day, it is just occurs sporadically.

Filed Jan 6, 2017 · Electrical, Visibility · 3,000 miles · MI

Issue 1: fmvss critical safety issue. Intermittent total failure of climate control system, including failure of defogger causing obstructed visibility in cold climates (vehicle is based in metropolitan detroit). The failure is both electrical and mechanical. Neither the touch screen nor the physical console buttons respond to commands. After second intermittent failure, the vehicle was parked overnight in an attached home garage. After ignition, defogger functioned, but no other climate functions worked. Defogger emitted a burning smell akin to a campfire. Forced to drive with such conditions to work to maintain visibility. Issue 2: possible fmvss safety issue. Intermittent failure of the audio system, including snyc commands. Touchscreen (both on the home screen and on the toolbar at the bottom of the screen) and physical buttons do not respond when audio buttons are pressed. When this happens, sync does not respond. Although bluetooth is active, occupants cannot hear the dialed party, and the dialed party cannot hear the occupants. Since sync is tied into 911 system for crashes, this will prevent occupants from engaging with 911 operators hands-free in an accident. If occupants cannot reach/manipulate phone in a crash, they may be unable to call for help. Issue 3: intermittent rear camera failure. After rainfall and frost events, the rear camera does not engage when the vehicle is placed in reverse gear. The screen is black, except for an outline of the vehicle. The radar sensors remain active and beeps if the vehicle is close to backing into an object. After a period of dryness, the camera re-engages. I assume there is a moisture intrusion problem, but am unable to identify the entry point. Online searches suggest that moisture may be intruding through the factory-installed, roof-mounted antenna.