2013 Ford Fusion: backup camera failure

Filed May 5, 2026 · CA

No incident - back up camera issue. Glitches often, then goes black and does not work. Have also received error messages indicating "Camera is unavailable. Please contact your dealership." Has happened a few times in the past but is now happening more often

Filed Feb 7, 2026 · TX

Rear view camera intermittently works. Blackout when reversing. Car is in reverse camera starts then stops

Filed Jan 10, 2026 · Visibility · TN

The rear view camera intermittently stops working, giving a message “camera unavailable” in a black screen. This has happened many times during use and caused near misses during vehicle reversing.

Filed Oct 28, 2025 · VA

My rear camera will go out while in reverse. Sometimes boxes appear on the screen or it will be completely black.

Filed Jul 7, 2025 · Electrical · UT

The rear view camera of my Ford Fusion has started to sporadically function. It started out with an occasional blank screen showing, followed by a message that the camera is not available and to call the dealer. Over the past month or so (July 2025) it is erroring more than 50% of the time. I am afraid of backing up now as I'm so used to using the camera to properly make sure everything is clear behind me. I have already been in a near-miss situation because the camera was not working, and I didn't see the vehicle that was approaching my car in a blindspot. My vehicle has roughly 190,000 miles and only recently has the camera started giving out. I saw on the news a recall of more than 120,000 Ford vehicles within similar rearview camera failure issues and I wanted to make sure that my situation was also recorded with the federal safety agency for my particular Year, Make, and Model. Thank you.

Filed Jul 4, 2025 · Driver assistance, Electrical · OH · 1 injury

The rear view camera will display a black screen or the image will be reversed causing confusion and dangerous reversal actions. Also the camera will go black in the middle of parking or not display at all. The transmission will slip without warning and the vehicle will have have to be shut down and restarted in order to drive correctly.

Filed Feb 8, 2025 · FL

The back up/ rear camera failed on this vehicle. The sudden failure of this caused me to panic as I could no longer see directly behind my vehicle.

Filed Jun 29, 2024 · Driver assistance, Electrical · CO

The backup camera fails to show an image from behind the car over 75% of the time. The display in the car is black upon putting the car in reverse, within about 2 seconds a message displays “rear view camera is unavailable. Please contact your dealership.” The collision sensors (rear cross traffic) also does not work when the camera is not working. Looking at multiple online sites, as well as a friend who has a similar model Fusion as I do, there are many many reports of this issue . My car is low mileage (63,141). Ford also has multiple recalls for this issue on other models and years, this car should be included in the recalls.

Filed Jul 1, 2022 · Airbags, Driver assistance · 153,000 miles · PA

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 35 MPH, the air bag warning light illuminated. The contact also stated that the rearview camera functionality was inoperable. The vehicle was diagnosed with rearview camera failure by the dealer; however, the contact was informed that the failure was a manufacturing failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 153,000.

Filed Feb 11, 2021 · Electrical · CA

Battery drain everyday resulting in a need to jump start every time we need to use the car. We had the apim replaced in july 2020 after ford diagnosed this as the problem. Now after four months and $1500.00 we are having the same exact issue and ford is saying the backup camera is the cause for the power drain, and they are telling us it will be another $1300.00 to fix this issue. This dealer autonation ford valencia, ca. Has had the car there for 5 weeks now and back in july 2020 they had the car for 4 weeks!!!!! We believe they did not fix the issue that caused the battery drain and now want to charge us again to fix the mistake.

Filed Jan 1, 2021 · Transmission · LA

I put my car in park in the parking lot and took my foot off the brake and my car started to roll backwards so I noticed my backup camera was on so I looked at the dash and my car showed the car was in reverse as the automatic shifter was in the park position. The shifter linkage came detached and the car wasn't able to shift. The bushings have deteriorated and caused the shift to come off . My car is a 2013 ford fusion VIN# [xxx] and I have seen a recall back in 2019 recall 19v362000 and this is exactly what has happened to my car information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Nov 12, 2020 · Electrical · 132,000 miles · VA

The backup camera on my fusion has been failing to function properly this has occurred on multiple occasions while driving in the city as well as on the highway. When in reverse the screen goes black or has multiple squiggly lines going across then an error that cameras is not available when I put the car into drive the camera will sometimes appear and show what's behind the car, however, when placed back into reverse I get the same error I was on vacation in fl and rented a brand new 2020 ford and the camera malfunctioned the same way while driving in the city I attempted online research and found that its not only the fusion but many ford vehicles with the camera back up malfunction