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2013 Ford Fusion: adaptive cruise control problems

10 of the 1,793 complaints about the 2013 Ford Fusion describe adaptive cruise control problems.

owner complaints
10
of this car's complaints
1%
typical mileage
52,000
recalls
0
Is there a fix? 3 service bulletins cover this area of the car. See below

Adaptive cruise control problems by model year

What owners say

Filed Jan 13, 2026 · Acceleration, Engine · CA

My transmission failed for the 2nd time, possibly due to the recall involving the bushings. My engine has oil leaking from the head gasket, I read it could be due to the coolant overheating and getting into the engine. My cruise control doesn't work, when i press lower speed it shifts higher and vice versa.

Filed Oct 28, 2020 · Transmission · 124,135 miles · OR

When going down a hill whether you are using cruise control or not, the car will downshift really hard, once, twice and sometimes three times before you get to the bottom of the hill. This is an ongoing problem that started in april of 2020. The backup camera stopped working and it was completely replaced and it still does not work.

Filed Feb 14, 2020 · Transmission · 55,000 miles · NC

Check engine light came on. Codes indicated a transmission clutch issue. Online researching revealed this to be a frequent issue with mt vehicle type. Problem consistantly occurs when transmission kicks into passing gear or on prolonged trips (30 minutes to and 1 hour of driving time) using cruise control. This began occurring around november 15th and still occurs if I drive more than 30 minutes. Check engine light resets after the car sits unused for a day or two.

Filed Nov 4, 2018 · Steering · 28,480 miles · TX · 1 injury

While turning off a main road into a parking lot my finger was cut by the underside sharp edge of the cruise control button housing assembly.

Filed May 25, 2018 · Acceleration, Engine · 98,000 miles · AR

Tl* the contact owns a 2013 ford fusion. While driving 60 MPH or more with the cruise control engaged, a wrench warning indicator illuminated and the vehicle lost power. The contact stated that the vehicle was serviced at an unknown local dealer per the federal safety agency campaign number: 17v209000 (engine and engine cooling), but the failure persisted after the recall repair. The vehicle was not taken back to the dealer to be diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 98,000.

Filed Jan 16, 2017 · Acceleration, Engine · 52,000 miles · CO

We were driving 70mph cruise control on a highway, let off cruise control to decrease speed on the upcoming bypass and the engine immediately powered down and we coasted to a stop on the side of the highway bypass. The engine light and orange wrench appeared. The car would not start thereafter. We had to call family to get out 5 and 7 year old and a tow truck to take the car to a shop.

Filed Mar 20, 2016 · Engine, Transmission · 64,600 miles · CA

Yellow wrench light keep coming on while driving only down the highway at 65 to 70 MPH, it also intermittent therefore the dealer cannot ever find problem codes. The codes erase when you turn off the car. I lose half of engine power and no other controls work such as cruise control and manual shifting paddle shifting. I was also told that it was my : "PCM" that is giving me the trouble. Also the electric fan is running at full speed blowing out cold air, plus the smell of burning plastic. Also when the car is started and running for about 7 to 10 minutes, I turn on the heater at 73 degrees and it is warm. Then after turning on the heater and now leaving for work, I accelerate to get onto the freeway and soon noticed that the heater is now blowing cold air and I then turn the heater up higher to 77 then the same warmth come out then that goes away til I turn the heater way up to 83 degrees. This has never happened before, I had the coolant and oil replaced and it is still doing the same thing. I get two warnings showing the yellow wrench, "power reduced to cool down engine" and "engine overheat" the sunnyvale ford dealer charged me $200.00 dollars to see what was wrong with my car and said they have found nothing. But this problem only happens on the freeway driving at 65 to 75 MPH. Our freeways speed limits are high on interstates 5. I do see older ford tempo's going 80 MPH and passing me while I cannot go faster to get out of the way of others. Quite insulting to me while I spend out of pocket and ford says nothing and I get back a broken car that works sometimes. The extended warranties I pay for does not cover anything so I'm paying for a car that is soon to fail and leave me stranded at the same time I have to pay for it. Ford continue to say my car is running well and returning it back to me with problems unfixed

Filed Mar 22, 2014 · Acceleration, Engine · 13,900 miles · CO

While driving north on I-25 with cruise control set at 75mph, suddenly the vehicle stop forward acceleration and instantly began decreasing speed. Immediately, I stepped on the accelerator to no available power. The engine refused to communication with the accelerator as the RPM would just increase but no actual power was given to the vehicle. I tried multiple times to get the vehicle to respond but eventually had to pull over because no power was available. Even after somehow avoid 3 lanes of constant traffic, I attempted to start driving again without shutting the vehicle down. During this point all that would still happen was the vehicle would rev the RPM's, but not propulsion was available. I had to shutdown the car completely on the highway shoulder in order to get the car to respond to any time of gas demands. I have heard about the throttle body issue many customers have been experiencing and believe I have the same issue. This is a huge safety concern because losing power while in cruise control at 75mph can lead to catastrophic results. I believe that this needs to be looked into because it causes immediate panic from the driver as they attempt to drive safely out of the traffic. This is the second time this has happened to me in this vehicle. The first time, ford mechanics blamed the problem on the recalled fuel pump and replaced it. Since clearly that was not the remedy to this problem, I believe that more investigation should be done to understand the full scope of the immediate loss of power that myself and many other have experienced.

Filed Dec 26, 2013 · Electrical, Transmission · 10,300 miles · IN

Traveling home at 35mph, vehicle lurched and lost power - was able to drive 15 MPH max speed the 3 miles home, but vehicle barely accelerated after slowing or stopping. Power train light and airbag light came on. As vehicle driven into garage, dashboard lighting went off suddenly, but vehicle accelerated with effort into garage. Four hours later at 10pm, started vehicle, no warning lights came on dash. Morning of december 10, called dealership. They advised if the light did not come on this morning, then they would not be able to diagnose problem. Vehicle drove normally to work with no warning lights. Dealership said there was low voltage on the accelerator causing problem and they ordered parts and "fixed" it on december 18th, but on december 24th, I was on interstate at 55 MPH, vehicle on cruise control. Speed limit increased to 60mph, began adjusting cruise control speed via thumb button on steering wheel column. After three thumb "clicks" to 58mph, vehicle lurched and lost power and began immediately decelerating. Power train light and airbag light came on. Pulled to right berm and shut off engine. Over the next 37 minutes, attempted to start vehicle every 5-6 minutes. On six different attempts, the vehicle revved as accelerator applied but the engine never "caught" or turned over, it would die as soon as the accelerator pedal released. On 7th attempt, the vehicle turned over, and I was able to proceed to the next exit. Since the car seemed to be running normally, I risked it and tried to get the vehicle home, knowing that a tow at 8pm on christmas eve would be expensive and timely. The power train light and airbag light remained on for the 8 mile trip home. The next day, vehicle operated "normally" with no power train light or airbag light. Second occurrence.

Filed Jun 17, 2013 · Acceleration, Brakes · 700 miles · MD

The moon roof window opened with out any button being pressed. Storm rain was starting. There was a lot of auto traffic. I was driving , my wife was sitting next to me and there was a car coming out of a parking lot to the left of me and perpendicular to my car :what happened next simultaneously was: a. Auto went into "collision avoidance mode"; windshield several red LED warning lights began blinking, and alert noise from auto started , and steering wheel shuttered. The later two actions are not terribly clear to me b my wife started to shout for me to watchout. C I started to press on brakes. Thus avoiding a collision between my car and car to be moving across my path I was told that the car does not stop in any type of collision mode. It just slows down. I did not know whether this avoidance mode was present (at the slow speed I was going in. I did know that when the car was in cruise control and this mode was activated and that avoidance reactions were activated. . I am very concerned that this may happen again. With serious consequences occurring.

Questions about the 2013 Ford Fusion adaptive cruise

Is adaptive cruise control problems a common problem on the 2013 Ford Fusion?

10 of 1,793 owner complaints about the 2013 Ford Fusion (1%) mention adaptive cruise control problems. The model year with the most reports is 2010.

Is there a recall or service bulletin for this on the 2013 Ford Fusion?

There are 0 recalls and 3 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2013 Ford Fusion

Power steering loss 174Door locks 171Overheating 168Stalling 143Check engine light 113Fire or smoke 88Loss of power 77Engine failure 58Jerking 45Steering lock-up 38Airbag light 36Won't shift 33Seat belt 29Won't start 29No deployment 26ABS 22Hesitation 22Backup camera 17Fuel pump 17Headlights 17Transmission failure 17Misfire 16Harsh shifting 15Wipers 15Slipping 13Shudder 12Brake failure 11Fuel gauge 10Fuel leak 10Grinding brakes 9Fuel smell 9Screen failure 7Warning lights 7Ball joint 6Battery drain 6Knocking 5Key fob 5Lane assist 5Water leak 5

All model years of the Ford Fusion

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