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2012 Ford Fusion: adaptive cruise control problems

5 of the 2,519 complaints about the 2012 Ford Fusion describe adaptive cruise control problems.

owner complaints
5
of this car's complaints
0%
typical mileage
65,500
recalls
0
Is there a fix? No recall or service bulletin covers this area of the car yet.

Adaptive cruise control problems by model year

What owners say

Filed Oct 18, 2019 · Fuel system · 72,259 miles · PA

Car suddenly loses engine power (has happened 5 times since april 2019) and on the highway just starts coasting rapidly slowing down (like it is only using battery power). A warning light also come on (a red triangle with an exclamation mark in the middle) with the words "stop safely now" (see image). In the 5 times it has happened, the first time was at approximately 30 MPH in the city, the remaining times were all at 50-65 MPH on the highway. Each time, there was no turning, breaking or activating any other system in the car (radio, cruise control etc). In each case, we pulled over and turned off the car. After a few minutes, the car was restarted without issue until the next time it happened (typically every 1-2 months except this month where it happened two days in a row).while I do not know what the cause of this problem is, there are dozens of reports from others reporting a similar problem, some of which they thought was related to a problem with the differential pressure feedback sensor (dpfe) at fault some of time, and incorrectly measuring exhaust gas re-circulation (egr) pressure (repair pal websie for example). The web is full of these complaints but when we took the car to ford, they claim that this has never been reported before. They took the car and drove it for a few miles, didn't have the problem and so said there were no problems. I don't want to let my daughter drive the care anymore because I am worried of her having an accident if she is driving on the highway and suddenly the car stops. Interestingly, this problem seems to be occurring in ford fusions of multiple model years suggesting that there is a defect in design, particularly since some of the occurrences are being reported in newer model years.

Filed Apr 14, 2015 · Steering · 35,434 miles · TN

I was driving with cruise control set 59 MPH error light and message came on said steering assist fault and the car lost all power steering. The little icon with the car with the curvy lines underneath also came on. I pulled over as soon as I had a safe spot and turned the car and got out my owners manual to consult. It advised me to restart the car after 10 seconds and it had been well past that time that I was pulled over with the car off. When I restarted the error message was gone and the power steering was functional again. The next day when I started the car the same error message came on before I even put the car in reverse. I turned the car off and waited for more than a minute and restarted and the error message was gone again. This has only been a week, but so far the loss of power steering nor the message has returned.

Filed Dec 2, 2013 · Acceleration · 65,500 miles · TX

Trip home from work, approx 45 miles into my trip, car on cruise control going 72 MPH and stalls, the wrench light comes on. I cannot accelerate using the gas pedal. Pull to shoulder, car idles rough. Turn off and back on. Continued trip without problem. Nov. 14. 2013: car taken to local ford dealer and they cannot retrieve any error codes. Mention throttle body but they didn't see any need to check this but replaced a supposed dead battery. Nov. 15, 2013: on drive back home from work, about 20 miles into my drive, car on cruise control at set at 70 MPH stalled again with wrench light. Have no reaction at all with gas accelerator. Pulled over to stop. Car idols rough. Turned and back on again. Nov. 15, 2013:stopped at a stop sign. As I went to press the gas to make the left hand turn, I noticed that my car had died. This was a second instance with my car on november 15th. Nov. 20, 2013: on drive home , approx. 20 miles out, car on cruise control at about 75 MPH, while attempting to pass a car,the car stalled. Again no reaction using the gas pedal. Had to hit break to get behind vehicle due to incoming traffic. Very bad situation. Nov. 22, 2013: in am approx 20 miles from home heading to work, not using cruise control going approx. 70 MPH, car stalls. Nov. 27: cavender dealership (selma,tx) also was not able to get an error code on the car but found research information on the throttle body on 2012 for fusions having the same issue as my car. Cavendar does not want to replace the part and it not being the actual problem. We had no incident to or from with this trip. Nov. 28: we were exactly 100 miles into our trip, when the car stalled. The car was on cruise control at 70 MPH. Stopped the car, idols high. Note: I drive 120 miles daily to/from work and issue is not resolved.

Filed Dec 2, 2013 · Acceleration, Fuel system · 65,600 miles · TX

Trip home from work, approx 45 miles into my trip, car on cruise control going 72 MPH and stalls, the wrench light comes on. I cannot accelerate using the gas pedal. Pull to shoulder, car idles rough. Turn off and back on. Continued trip without problem. Nov. 14. 2013: car taken to local ford dealer and they cannot retrieve any error codes. Mention throttle body but they didn't see any need to check this but replaced a supposed dead battery. Nov. 15, 2013: on drive back home from work, about 20 miles into my drive, car on cruise control at set at 70 MPH stalled again with wrench light. Have no reaction at all with gas accelerator. Pulled over to stop. Car idols rough. Turned and back on again. Nov. 15, 2013:stopped at a stop sign. As I went to press the gas to make the left hand turn, I noticed that my car had died. This was a second instance with my car on november 15th. Nov. 20, 2013: on drive home , approx. 20 miles out, car on cruise control at about 75 MPH, while attempting to pass a car,the car stalled. Again no reaction using the gas pedal. Had to hit break to get behind vehicle due to incoming traffic. Very bad situation. Nov. 22, 2013: in am approx 20 miles from home heading to work, not using cruise control going approx. 70 MPH, car stalls. Nov. 27: cavender dealership (selma,tx) also was not able to get an error code on the car but found research information on the throttle body on 2012 for fusions having the same issue as my car. Cavendar does not want to replace the part and it not being the actual problem. We had no incident to or from with this trip. Nov. 28: we were exactly 100 miles into our trip, when the car stalled. The car was on cruise control at 70 MPH. Stopped the car, idols high. Note: I drive 120 miles daily to/from work and issue is not resolved.

Filed Jul 26, 2012 · Transmission · 10,000 miles · OH

I'm having several transmission issues. My vehicle "slams" into gear when shifting into drive/reverse from a parked position. The second issue is "hard" shifts in low gears (1-4). This gives the sensation of being rear ended. Thirdly I am experiencing "flare" shifting in gears 4-6. In this case the RPM's rev before dumping into the next gear which also gives a hard shift sensation. The 4th issue I am experiencing is a "stutter" when acceleration. If I attempt to pass a car or simply speed up, there is a hesitation which I feel is a safety concern. Lastly and the most disturbing transmission issue is "down shifting". Sometimes when I have the car in cruise control on the highway and traveling at highway speeds (55-65mph) the vehicle down shifts all on it's own and I find myself doing 55-65 in a lower gear with the RPM's through the roof! Tapping the gas and/or brake will disengage the cruise control but still will not allow the car to shift to the appropriate gear. Finally after coasting for a while it will then shift to the appropriate gear and as with all my other problems, it involves a "hard dump" into gear. These issues are not only scary but I feel not safe at all to me or my family! My car is in my local ford dealership now, for the 3rd time. They have applied updates that haven't worked and I'm being told "ford is aware of the problem. They however don't know how to fix the problem".

Related recalls

No recalls on record for this model year.

Questions about the 2012 Ford Fusion adaptive cruise

Is adaptive cruise control problems a common problem on the 2012 Ford Fusion?

5 of 2,519 owner complaints about the 2012 Ford Fusion (0%) mention adaptive cruise control problems. The model year with the most reports is 2010.

Is there a recall or service bulletin for this on the 2012 Ford Fusion?

There is no recall or service bulletin for this area of the car on record.

Other symptoms on the 2012 Ford Fusion

Power steering loss 779Loss of power 232Steering lock-up 157Door locks 122Engine failure 112Stalling 77Jerking 57Check engine light 50ABS 47Ball joint 32Airbag light 30Brake failure 29No deployment 28Harsh shifting 21Hesitation 21Steering noise 19Grinding brakes 16Won't start 15Slipping 13Won't shift 13Sudden acceleration 11Warning lights 10Knocking 9Headlights 9Fire or smoke 8Overheating 7Pulling 7Shudder 6Transmission failure 6Wipers 6Battery drain 5Spongy pedal 5

All model years of the Ford Fusion

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