One day the car was fine, next morning went to start car and was greeted by multiple failure warnings - Adaptive Cruise Control Not Available, Service AdvanceTrac, Steering Assist Fault Service Required, and Hill Start Assist Not Available. Efforts to restart without errors failed. Power Steering lost and unable to turn the wheel without great effort. Parked car and towed to dealer, Failure of Electronic Rack and Pinion Steering per the dealership at a cost of $2500 - $3000. Car Donated to Charity. Concern in submitting is a record of other recent failures of this year, make and model failing in much more dangerous situation than mine but appears that this part has reached its useful life without identification from Ford of the likelihood of failure on these older cars.
2014 Ford Fusion: adaptive cruise control problems
9 of the 1,337 complaints about the 2014 Ford Fusion describe adaptive cruise control problems.
- owner complaints
- 9
- of this car's complaints
- 1%
- typical mileage
- 37,800
- recalls
- 0
Adaptive cruise control problems by model year
What owners say
My brakes periodically engage autonomously, including when I have cruise control on, or at home, which respectively turns off cruise control, and leaves my brakes lights on, killing my battery. It is my understanding that my year make and model have a recall for the brake sensor switch, but does not show for my VIN. My car was located in Texas satisfying the hot/ humid condition of the existing recall.
I currently believe that the break pedal bumper has failed. My brake tail lights are permanently on, even when the car is off & unoccupied. My cruise control has been disabled and throttle control has been sporadic. The accelerator pedal does not respond properly when driving, it will either give no response or a sudden surge of power (Usually up to 5000 RPM), cause unsafe driving conditions and the inability to maintain accurate control of the speed of the vehicle. This may be because the vehicle thinks the brake is constantly being pressed. The vehicle is also a push button start and I can start it without pressing the brake, which leads me to believe it thinks the brake is always on. I've read there was a recall previously for brake bumpers, but it did not cover my location. I believe that recall needs to be expanded. I have found a yellowed (from age, was probably clear) chunk of a rubber washer/gasket on my floor board under the brake pedal. I have my vehicle scheduled to be looked at by a Ford dealer on Tuesday the 18th. There are no warning lights, messages, or anything else that indicates that the vehicle believes there is an issue. I can instruct the Ford dealership to hold onto the part, if it is the issue and if the federal safety agency wants it, assuming I get a response prior to my appointment.
The contact owns a 2014 Ford Fusion. The contact stated they brought the vehicle in to have the federal safety agency Campaign Number: 22V413000 (Power Train) and shortly after while driving 45 mph the speed reduced to 35 then back to 15 mph where the speed remained. They were able to drive into a nearby fuel station when they placed the vehicle in the park position and filled the tank. As the contact pressed the accelerator the vehicle failed to accelerate causing the contact to have to coast to the stop light where they attempted to depress the brake pedal but the brakes failed to stop the vehicle. The vehicle was placed in park and restarted when it made a grinding noise and remained on cruise control. The emergency brake was then activated to stop the vehicle. The vehicle was towed to the contact's residence and then to the dealer where the contact towed the vehicle to the dealer who diagnosed that the front passenger side lower control arms ball joint was loose causing movement and the axle to move out of place. The control arm and axel control bracket needed replacement. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 149,000.
The brake lights remain constantly on. The cruise control cannot be activated. I can shift from "P" into "N" and "D" without stepping on the brake pedal. I suspected that the brake switch was bad, so I loosened the connected to turn off the brake lights after parking at my home. But if I try to drive the vehicle while the connector was loose, I cannot shift out from "P", even when I am stepping on the brake pedal. I have to reattach the connector every day to drive.
My 16 year old daughter contacted me saying her car would not 'go', that she was driving and it just dropped down to 20mph and although she was accelerating, nothing was happening, the rpms were not increasing. She turned off the vehicle and then tested driving through a neighborhood before attempting to drive home as she was in another city. Everything seemed well so she began her journey back home, only to make it about 2 miles and the car was losing the ability to accelerate again. She was able to park it in a neighborhood and was given a ride home. We then went to have the vehicle towed and upon arriving, I noticed the brake lights were illuminated, but the car was off. I decided to try to drive it home so that I could confirm and experience what she described. I maintained a lower rate of speed, around 40mph. I decided to try to put on cruise control, but it would not work. At one point where the car was losing the ability to accelerate and was actively decelerating, I pulled in to a convenience store. I then notices a 'hill park assist' warning light come on. I did finally drive it the remainder of the way home. Once home, I began researching the possible issues and found this is a very common problem with fords. There was a suggestion to look at the floor board, upon doing so, I found broken pieces of a silicon type bushing. In summary: the 'brake switch engagement bushing' broke away. This causes the brake lights to remain illuminated, the cruise control does not engage, hill park assist warning light comes on, but most concerning is the vehicle stops accelerating and loses the ability to maintain speeds above 20-40mph, which could result in a dangerous scenario if traveling on an interstate.
Tl* the contact owns a 2014 ford fusion. The contact stated that while driving at various speeds, the cruise control failed to function. An unknown local dealer was made aware of the failure but was not able to assist. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 50,000.
Driving down the road around 35-40 MPH coming up to a light, the vehicle started to accelerate by itself, had to hit the brakes, thankfully it stopped. My wife was driving and was not using cruise control. The weather outside was cold. This is the first time this has happened. I hope it is the last. This is a ford fusion hybrid with the 2.0 l engine. Being a hybrid there is no spare tire. They have run flat tires. If you get a flat tire late at night and cell phone service is bad you are in trouble. I hope this never happens to someone.
Very shortly after first adjusting the steering wheel's tilt and telescope (which may be unrelated), during a short drive, many controls attached to the steering wheel stopped functioning. This included turn signals, cruise control, cell phone controls on the steering wheel, radio volume on steering wheel, and information display controls on the steering wheel. Of these, the turn signals are probably most critical to safe operation. Note that the horn, and the windshield wiper/washer, continued functioning properly. The next morning, a sales representative from the dealership found the vehicle in the same condition, but seemingly was able to restore service by "jiggling" the turn signal lever, indicating to me that it was resting very slightly forward of the normal at-rest position, and recommended service department investigate further. Dealer service department found a circuit board faulty. Part has been ordered for installation. In an abundance of caution, concerned that air bag deployment might be impaired were an accident to occur, the dealer provided substitute transportation pending repair.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2014 Ford Fusion adaptive cruise
Is adaptive cruise control problems a common problem on the 2014 Ford Fusion?
9 of 1,337 owner complaints about the 2014 Ford Fusion (1%) mention adaptive cruise control problems. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2014 Ford Fusion?
There are 0 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Ford Fusion
Power steering loss 116Check engine light 90Stalling 84Door locks 74Loss of power 69Overheating 61Engine failure 55Backup camera 40Jerking 34Steering lock-up 29Won't shift 27Transmission failure 26ABS 25Fire or smoke 24Misfire 21Hesitation 20Wipers 20Won't start 20Seat belt 19Brake failure 17Grinding brakes 15Airbag light 12Slipping 12Headlights 10Tire blowout 9No deployment 8Harsh shifting 8Warning lights 8Battery drain 7Knocking 7Key fob 7Shudder 7Ball joint 6Screen failure 6Power windows 5Pulling 5
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