2014 Ford Fusion: stuck in gear or won't shift

Filed Sep 15, 2026 · Brakes · 106,000 miles · NC

The contact owns a 2014 Ford Fusion. The contact stated that while driving 30 MPH, the vehicle entered limp mode and failed to accelerate as intended. The transmission ran poorly, making it difficult to merge, and the contact expressed concern regarding a potential crash. Following the failure, the hill brake assist turned off. The brake pedal bumper and stop pad fractured, causing the vehicle to enter limp mode. The contact called the dealer and was informed that a diagnostic test was required to determine the cause of the failure. The contact notified the manufacturer of the failure by phone. The failure mileage was approximately 106,000.

Filed Aug 18, 2026 · GA

I had a recall on my 2014 ford fusion se regarding powertrain control module software update. I took my vehicle in to Athens ford 6/8/26 to have this fixed then on Friday my car lost power while driving, would not go l, then when I cut it off & back on it was like it went in to failsafe or limp mode. I called Athens ford 5 times on Friday & got no answer, 3 on Monday with no answer then found the number of the lady I dealt with in June. If I paid to have it towed there they could run diagnostics on it she said bc the mobile technicians couldn’t come out and do it. So I log in to my ford account and it showed this recall on the recall I had done it June. I screenshot it and sent it to her and she said it didn’t show it I needed to contact customer care. They told me the same thing that it didn’t show it. So I done a screen recording today of me logging in to my ford account and this is what it showed. Sent that to her and all they can respond is contact customer care. So I’m reaching out with this proof of what it shows and that being exactly what my car done and ford refusing to help me. I ruptured my acl and had surgery and have drs appt and physical therapy twice a week and this is the “courtesy” I get from ford Joni Spikes 7067654293 I have the screen recording but I can’t attach it for some reason

Filed Feb 7, 2026 · Brakes, Lights · NM

The vehicle slowed down on the highway and had to pull over and get off the freeway. Brake lights stayed o On. was able to drive the car at max n No more then 40 mph. A part had broken off in the brake pedal area. Not sure where. But had to unplug the brake switch so my battery would not die. With out the brake switch connected the car will not shift into gear or drive. .

Filed Aug 12, 2025 · Engine · 86,825 miles · MN

The contact owns a 2014 Ford Fusion. The contact stated that while his son was driving approximately 70 MPH, the check engine warning illuminated. The contact stated that the vehicle went into LIMP Mode, and his son was able to coast to the side of the highway. The contact drove out to his son's location and was able to clear the codes using a handheld scanner and the vehicle was able to be driven back to the residence. The contact stated that the failure was intermittent, and the vehicle was showing other symptoms. The contact stated that the vehicle was idling rough after a cold start and occasionally was blowing white smoke from the exhaust pipe. The contact stated that 2 years prior the vehicle exhibited the same symptoms, and the vehicle was taken to a dealer who diagnosed that there was coolant intrusion into the engine block, and the engine was replaced. The contact stated that the vehicle was under warranty at the time of the failure. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and confirmed that there was coolant intrusion into the engine, and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the federal safety agency Hotline. The failure mileage was 86,825.

Filed May 1, 2024 · Engine · NV

In January 2024, while driving the Ford Fusion, I lost power (when I pressed the gas, it would accelerate). I pulled over the best I could (on a 2 lane road, no shoulder, at night). I found that my vehicle had no coolant; it had an oil change within the last 2 months and all fluids were topped off. It was towed to my mechanic and I had to call family for a ride. It was found that the coolant had leaked and burned out, thereby overheating, warping the block/head (placing it in limp mode). It was not holding compression or fluid. For a new engine and installation, I paid $6,800.67. Tonight ([XXX]) my "check manual" wrench light came on and I pulled over to find the coolant was near empty. I was an hour away from home, at night, with my younger brother in the car, in Reno, NV. It was scary waiting for my family to drive an hour to come get me. I paid $97 to have it towed (insurance paid $500). It is now awaiting a second inspection. I just bought this car in 2023 from CarMax with only 55k miles. Now I cannot get to work or college if someone will not borrow me a car and will be forced to walk (not to work, it's 30 miles away). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Nov 9, 2023 · Engine · 140,000 miles · CA

The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 45 MPH, the temperature gauge rose to the HOT zone. The contact stated that she pulled into an auto parts store and was advised to refill the coolant reservoir. The contact topped off the coolant reservoir and then drove the vehicle for less than 20 minutes before the vehicle went into LIMP Mode and lost motive power. The contact stated that the vehicle failed to respond while depressing the accelerator pedal. There were several warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that either the engine or the short block needed to be replaced due to coolant intrusion into the cylinders. The vehicle had not been repaired. The contact researched online and related the failure to Technical Service Bulletin Number: 19-2139 - Coolant Intrusion into the Cylinder (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 140,000.

Filed Nov 10, 2022 · Engine · TX

Awhile back before the part was recalled the shifter cable gasket slipped and the transmission was stuck in park in a drive through fast food restaurant line. Luckily I acted quick and resolved the issue by locating the gasket and dropping the ball into the shifter cable hole. On the highway I noticed white smoke and sputtering/jerking, I took the car straight to ford. Dropped it off and today learned there is coolant intrusion causing the engine to have to be replaced while other vehicles are hnder recall mine is not. This vehicle is a major safety concern.

Filed Jun 29, 2022 · Transmission · IL

The transmission failed at 159k miles. The car will not go into reverse. My vehicle is not part of the recent recall, 22s43. But has experienced the same issues listed in the recall. I believe my vehicle has the same work bushing issue which has caused the transmission to break down due to poor quality and broken parts

Filed Apr 19, 2022 · Engine · WA

Had a new rebuilt transmission after having less than a year now gears getting stuck and won't shift. And as your driving it does and rough idle. Seems to be never ending!

Filed Sep 12, 2021 · Engine · CT

Coolant level low indicator comes on. Checked level and looked low but I take cap off and level normalized as if there was suction on the reservoir. Replaced the cap. Nothing changed. When I would start the car it would run like it’s misfiring and sometimes stall out completely. Check engine light would come on. Kept checking coolant and it wasn’t low. Sounds like a bad sensor, right? I’ve kept up on my recalls and it had been replaced when that recall came out. I told my mechanic about the issue when I brought it to the shop for oil change and brakes/tires/rotors. He could not replicate the problem because the car kept clearing the code and it never misfired when he started it. (I should mention that at first this was an intermittent issue when it started in July.) I had no choice but to drive the car when I went to visit my mom 5 hours away in early august. I went to start the car in her driveway one morning and within seconds the temp gage went all the way to hot. Obviously the car can’t actually overheat that fast, but regardless, it went into limp mode. This time the coolant level actually was low, however not so low as to merit what was happening. I topped off the coolant level. Started it again. Same thing happened again. Called tow truck to bring to the shop. When we loaded it onto the tow truck it started up and didn’t throw any codes. WTF?! So it goes to the shop and again they can’t replicate the problem. Said a mechanic drove it for over an hour and nothing happened. I pick the car up and drive it back home. Coolant low message comes on a half hour from home. I was away for the better part of august so I couldn’t do anything with the car. Dropped it off at Ford last week. They said I have cracks in cylinder walls and there’s significant amount of coolant in the engine. The mechanic said he’s been seeing this happening with a lot of the 1.6 eco boost engines. I’m just past warranty. I just paid this car off last year. I am infuriated.

Filed Jun 14, 2021 · Engine · 69,900 miles · MO

The contact's wife owns a 2014 Ford Fusion. The contact stated while his wife was driving 15 mph, the low engine coolant warning light was illuminated and the vehicle went into limp mode. The driver parked the vehicle on the side of the road. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 69,900.

Filed Apr 21, 2021 · Engine · 152,000 miles · SC

Tl* the contact's wife owns a 2014 ford fusion. The contact stated that while driving at 65 MPH, the vehicle started overheating as indicated on the instrument panel. The vehicle then shifted into limp mode. The contact pulled over to the shoulder and allowed the vehicle to cool off however, the vehicle became inoperable. The vehicle was towed to dick smith ford of columbia (7201 garners ferry rd, columbia, sc 29209) to be diagnosed. The mechanic was unable to determine the cause of the failure. Several unknown trouble codes were cleared and the vehicle was returned to the contact. After retrieving the vehicle, the failure recurred twice and was towed to an independent mechanic to be diagnosed. The mechanic stated that the head gasket was blown and that the engine needed to be replaced. Upon investigation, the contact discovered the federal safety agency campaign number: 17v209000 (engine and engine cooling) which he linked to the failure. The manufacturer was notified of the failure and informed him that the VIN was not included in the recall. The contact was referred to the federal safety agency for assistance. The vehicle was not repaired. The failure mileage was approximately 152,000.