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2013-2016 Ford Fusion recall: floor shift

Ford Motor Company reported this safety recall on May 13, 2019. It covers about 259,182 vehicles.

vehicles affected
259,182
reported
May 13, 2019
owners notified
Sep 10, 2019
related complaints
974

Power train: automatic transmission: lever and linkage: floor shift

What is wrong
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Risk
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

Recall number 19V362000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 974 complaints about transmission problems.

2013 Ford Fusion2014 Ford Fusion2015 Ford Fusion2016 Ford Fusion

Questions about recall 19V362000

Is there a recall on the 2013-2016 Ford Fusion floor shift?

Yes. Recall 19V362000, reported on May 13, 2019, covers about 259,182 vehicles.

What is the fix for recall 19V362000?

Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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