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October 25, 2022 Service bulletin

Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a...

Ford technical service bulletin TSB 22-2396 for 2013-2020 Ford Fusion, 2013-2020 Lincoln MKZ and 2013-2020 Ford Fusion Hybrid and others.

Bulletin number
TSB 22-2396
Component
Power train
Summary
Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the vehicle is moving but will not be present when the vehicle is stationary or in park.

Owners of these vehicles have filed 1,793 complaints in the transmission category.

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