Rear seat belt plastic clasp has broken on both sides and no longer function. Additionally, replacement parts are not available. Children are no longer able to sit in the rear seat. This issue has been reported in online forums.
2014 Ford Fusion: seat belt won't latch or retract
19 of the 1,337 complaints about the 2014 Ford Fusion describe seat belt won't latch or retract.
- owner complaints
- 19
- of this car's complaints
- 1%
- typical mileage
- 68,000
- recalls
- 2
Seat belt won't latch or retract by model year
What owners say
The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a front driver's side seat belt and seat belt retractor failure. The contact was informed that the front driver's side seat belt retractor and seat belt needed to be replaced. The vehicle was not repaired. The contact was informed that the parts needed to be ordered. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,500.
The contact owns a 2014 Ford Fusion. The contact stated that while wearing the driver's side seat belt, the seat belt failed to retract and was locked. The contact stated that the failure mostly occurred after the vehicle had been parked outside in extreme heat, but the seat belt operated as needed in the morning after the vehicle had been parked in the garage overnight. The contact was unable to secure herself inside the vehicle using the seat belt. There was no warning light illuminated. The contact stated that the failure was related to the federal safety agency Campaign Number: 16V875000 (Seat belts); however, the VIN was not included. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the federal safety agency Hotline for assistance. The failure mileage was approximately 65,000.
Seatbelt failed during collision did not lock fully extended and did not retract brakes did not engage right away
I purchased the vehicle used from a local Mercedes dealership (April 2018) with multiple open recalls. One of the recalls was 16S42. On May 2, 2018, the vehicle was brought to a local Ford dealer where they "corrected" the open recalls. In February 2020, my wife was involved in a motor vehicle accident on the interstate. There was a construction zone that brought traffic to a stop and she was rear-ended by an SUV at speeds between 45-60 MPH totaling the vehicle while it was at a stop. She was the only occupant and was wearing her seatbelt at the time of the cash. The airbags did not deploy and the driver seatbelt did not lock causing her head to strike the steering wheel. She didn't remember if she lost consciousness or not, however, she was later diagnosed with a concussion. The vehicle has since been totaled and was taken into possession by the insurance company. I am unaware of any inspection of the seatbelt that was performed after the crash. I do possess photographs of the vehicle. There were no warning lights active prior to the crash.
The right front passenger seat belt locks when vehicle is not running or in parked preventing use. Cannot secure passenger before driving. Often happens in warmer weather.
In august of 2020 I got in contact with ford about my recalls I took to ford dealership they kept my car for about 2 days I told them my driver seat belt will not lock I mentioned no power very sluggish and gear didnt kick in proper. On april 11 2021 while on freeway in traffic the car would turn off go back on and shift into gear on its own I was almost hit from behind as I almost hit someone in front of me because the car shut off I threw in neutral press the gas and car started up and jerked while car picked up speed then slowed on its own I now put in reverse it goes forward seat belt still dont work I work an hour away from home and scared to get in car. 2014 ford fusion.
The backseat of driver's side seat belt locked and kept my child restrained. This occurred after I pulled into a parking lot and put the car in park. After multiple attempts of trying to loosen the belt then I eventually had to cut the seat belt with scissors in order to get my child out.
I bought my 2014 ford fusion from used car lot had it for 2 years I keep maintenance up in timely manner. About 6 to 8 months ago my car has no power when driving it jerks like I was hit from behind and when changing lanes I try to speed up I press gas pedal but car goes nowhere only high revving sound takes a minute to pick up speed its uses alot of gas and 4 months my seat belt has trouble locking in belt. I still have and drive my car to and from work but its only getting worse
2 wires that connect to the seat belt buckle came out of their place resulting in the airbag light coming on.
Seatbelt locks up when you try to hook it on passenger side. Vehicle not moving but running
Front passenger side seatbelt locks up while attempting to put on. Takes several attempts to fully fasten. It consistently tightens while driving. This issue started after ford addressed the pretensioner recall. Ford dealer in hagerstown md refused to fix problem without a $570 payment . Seatbelts should always be covered for the lifetime of the vehicle!
Service bulletins that may apply
Related recalls
Seat belts: front
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
- Risk
- If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
- Remedy
- Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S42.
Recall number 16V875000 · Recall details
Seat belts
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
- Risk
- The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 14S21.
Recall number 14V597000 · Recall details
Questions about the 2014 Ford Fusion seat belt
Is seat belt won't latch or retract a common problem on the 2014 Ford Fusion?
19 of 1,337 owner complaints about the 2014 Ford Fusion (1%) mention seat belt won't latch or retract. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2014 Ford Fusion?
There are 2 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Ford Fusion
Power steering loss 116Check engine light 90Stalling 84Door locks 74Loss of power 69Overheating 61Engine failure 55Backup camera 40Jerking 34Steering lock-up 29Won't shift 27Transmission failure 26ABS 25Fire or smoke 24Misfire 21Hesitation 20Wipers 20Won't start 20Brake failure 17Grinding brakes 15Airbag light 12Slipping 12Headlights 10Adaptive cruise 9Tire blowout 9No deployment 8Harsh shifting 8Warning lights 8Battery drain 7Knocking 7Key fob 7Shudder 7Ball joint 6Screen failure 6Power windows 5Pulling 5
VIN decoder
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