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2014 Ford Fusion: complete transmission failure

26 of the 1,337 complaints about the 2014 Ford Fusion describe complete transmission failure.

owner complaints
26
of this car's complaints
2%
typical mileage
97,000
recalls
6
Is there a fix? There are 6 recalls and 29 service bulletins for this area of the car. See below

Complete transmission failure by model year

What owners say

Filed Sep 27, 2025 · Engine, Transmission · CA

The transmission failed completely. The vehicle will not engage or shift properly and cannot be driven. The failed transmission is still installed in the vehicle and available for inspection upon request.

Filed Jan 3, 2025 · Transmission · 39,112 miles · TX

The contact owns a 2014 Ford Fusion. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 39,112.

Filed Jul 8, 2024 · Transmission · CA

Took the car in for a forced recall it was the bushing on the transmission and now our transmission failed when it had showed no problems. The service department is claiming no fault.

Filed Apr 25, 2024 · Transmission · CA

I bought Ford Fusion Hybrid 2014 from Marine County Ford [XXX] (@51,000+ miles) The car was inspected & in “good condition”. In 5 months, 6/2022 (@61,000+ miles) I noticed a barely distinguishable noise. My mechanic discovered a tiny leak in transmission. There were NO leaks under car. This “tiny” leak took 2.0L of transmission fluid to fill, so the car was ALMOST OUT of transmission fluid. There was NO warning on the dashboard. Mechanic said the leak had to be 6-12 months old since the hole was small it had to take long time for all fluid to leak out. Same day while driving on FREEWAY, the vehicle suddenly started shaking and became almost uncontrollable, then Dashboard displayed “stop immediately”. I barely managed to steer it to the closest exit. It turned out the bearing (VERY small part) was completely destroyed & because of it the WHOLE unit needed to be replaced. It’s a huge unit 1/3 size of the car. Both dealer and FORD said the car was out of warranties (warranty issued only for 8 years/100,000 miles) not applicable @61,000 miles. They also denied coverage with extended 90 days warranty, even tho mechanic stated the leak was old. Ford has this transmission issue listed in their TSB which means it’s a KNOWN DEFECT to the dealer. The repair cost was 1/2 of car value. But Ford dealers do NOT disclose this. I did replace transmission in 8/2022, with my mechanic with the unit from used car with 54,000 miles on it, “tested and certified by the “SWEngines”, a national parts dealer. BUT that unit ALSO broke, also after 5 months, due to SAME defect of same bearing. The unit had apps. 65,000 miles. But I was watching it. I had to pay twice, for both units. This model represents DANGER on the road due to faulty transmissions that can break any time, without warning. Leaks in them are not easily detectable and even concealed by the cover absorbing oil. Warranties issued INCORRECTLY for this defect. There are other 1500 cases on internet like this. Thank u INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFO

Filed Sep 18, 2023 · Electrical, Steering · TX

My transmission has failed multiple times. Luckily my car is under warranty, because I have been able to have it replaced twice, but both times, these malfunctions have put my life and countless others in danger, because the failure is sudden and not preceded by any warnings. This problem has reproduced twice and been confirmed and fixed both times by Sun’s Auto in Spring Texas. The vehicle has been inspected recently by the manufacturer as my shifter bushings also disconnected as part of a separate recall, resulting in a similar situation as the transmission failure. There have been no warnings prior to any of these issues occurring, and at this point recalling individual parts is not sufficient. The transmission and shifter bushing issues alone cost more to repair than the car is worth at this point, and they are extremely dangerous, especially when combined with the other active safety recalls for this same car such as the brakes, door latches, and steering. Almost every aspect of this car is unsafe as manufactured .

Filed Aug 2, 2023 · Transmission · 97,000 miles · NJ

The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed and while shifting in reverse, she heard a grinding sound at the hood of the vehicle. No warning lights were illuminated. The vehicle was towed to a Midas where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was then towed to Atlantic Transmission Specialist where the vehicle was diagnosed, and it was determined that the transmission had failed and needed to be replaced. The dealer was notified of the failure and the contact was informed that the VIN was previously repaired under the federal safety agency Campaign Number: 22V413000 (Power Train). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 97,000.

Filed Jun 28, 2023 · Transmission · MI

Car was making a grinding noise, had it in the shop three times(independent service center), problem was never fixed. Car now needs a new transmission due to the bearing or shaft coming apart and now metal got into the trans. there is a TSB on that part so it must be a know problem. Car has 100,000 miles on it transmission and parts should last longer than that. Warning came on to pull over safely while Car was being driven and gas petal went all the way to the floor and car revered. Tried to put the car in park and it went into reverse, putting my daughter who was driving and everyone else on the road at risk. Problem confirmed by two ford dealerships.

Filed Oct 5, 2022 · UT

Many people (including myself) have problems with 2013 to 2016 ford hybrid transmissions. My transmission fails on the well know 14b07 problem, where bearings fail and the car simply gives you a warning a stops in the middle of the road, luckily I had time to push my car to the side, avoiding an accident. Ford should fix this for free once many customers had the same problem. I took my car to a dealership and the answer was to buy a new transmission for over $7000 dollars. They do not even offer a repair for it.

Filed Sep 20, 2022 · Transmission · 68,000 miles · WI

The contact owns a 2014 Ford Fusion. The contact stated while driving 75 MPH, the vehicle would not accelerate to exceed 75 MPH. There was no warning light illuminated. The contact was able to drive home safely. The vehicle was taken to an independent mechanic and the transmission was replaced; however, the failure reoccurred several times. On another occasion while driving 75 MPH, the Service Traction Control and Hill Start Assist Not Available messages were displayed. Additionally, the power steering assist warning light was illuminated and the vehicle lost power steering functionality. The vehicle was taken to the dealer however, no cause for the failure was found. The manufacturer was contacted and informed of the failure. The manufacturer referred the contact to the federal safety agency Hotline for assistance. The approximate failure mileage was 68,000.

Filed Jul 11, 2022 · Engine · IL

Yes check engine light came on. On the high way and my car started jerking back and forth out of control I could have been rear ended and my car started to slow down my gas peddle would not allow me to accelerate I did get to side of high way and had to figure out where to get a tow truck i put my car in shop I’ve been told I need a new transmission and I wasn’t able to fix that on my own ford has sent me a recall letter but only to fix half of my transmission and also my brake peddle got recalled I really need these problems fixed and done right not sure who I’m suppose to reach

Filed Jun 29, 2022 · Transmission · IL

The transmission failed at 159k miles. The car will not go into reverse. My vehicle is not part of the recent recall, 22s43. But has experienced the same issues listed in the recall. I believe my vehicle has the same work bushing issue which has caused the transmission to break down due to poor quality and broken parts

Filed Dec 4, 2021 · Engine, Transmission · WA

Had issues with Ford Fusion not shifting into a higher gear. Car would Rev up to over 4RPM and still wouldn’t shift up. (Automatic) Could’ve caused a crash had it happened driving on a highway. Took car to the mechanic and I just found out from the mechanic that it needs a new transmission! My car is mainly used for commuting and has about 150000 miles on it. I have looked up issues with this vehicle and this is a known issue! HELP! FORD should be recalling the bad transmission and fixing the problem!

Service bulletins that may apply

Related recalls

Power train: manual transmissionReported June 9, 2026 · 5,252 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Risk
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Remedy
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Owner notification letters were October 16, 2026. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on on July 6,2026.

Recall number 26V376000 · Recall details

Power train: shift linkage/cable/rodReported June 10, 2022 · 2,925,968 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S43.

Recall number 22V413000 · Recall details

Power train: automatic transmission: lever and linkage: floor shiftReported May 13, 2019 · 259,182 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Risk
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

Recall number 19V362000 · Recall details

Power train: automatic transmission: lever and linkage: floor shiftReported July 16, 2018 · 504,182 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Risk
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

Recall number 18V471000 · Recall details

Power train: manual transmissionReported March 12, 2018 · 5,361 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Risk
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Remedy
Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 18S07.

Recall number 18V169000 · Recall details

Power train: automatic transmission: control module (TCM/PCM/tecm)Reported November 18, 2014 · 56,479 vehicles affected
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
Risk
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Remedy
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 14C11.

Recall number 14V736000 · Recall details

Questions about the 2014 Ford Fusion transmission failure

Is complete transmission failure a common problem on the 2014 Ford Fusion?

26 of 1,337 owner complaints about the 2014 Ford Fusion (2%) mention complete transmission failure. The model year with the most reports is 2010.

Is there a recall or service bulletin for this on the 2014 Ford Fusion?

There are 6 recalls and 29 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2014 Ford Fusion

Power steering loss 116Check engine light 90Stalling 84Door locks 74Loss of power 69Overheating 61Engine failure 55Backup camera 40Jerking 34Steering lock-up 29Won't shift 27ABS 25Fire or smoke 24Misfire 21Hesitation 20Wipers 20Won't start 20Seat belt 19Brake failure 17Grinding brakes 15Airbag light 12Slipping 12Headlights 10Adaptive cruise 9Tire blowout 9No deployment 8Harsh shifting 8Warning lights 8Battery drain 7Knocking 7Key fob 7Shudder 7Ball joint 6Screen failure 6Power windows 5Pulling 5

All model years of the Ford Fusion

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