2015 Ford Fusion: complete transmission failure

Filed Oct 14, 2026 · Transmission · MD

Formal Transmission Failure Complaint – 2015 Ford Fusion I am submitting a formal complaint regarding the transmission failure of my 2015 Ford Fusion. I purchased this vehicle in 2023. In September 2026, the transmission failed, leaving the vehicle inoperable. I am concerned that this failure may be associated with a manufacturing defect or known transmission problem affecting this vehicle model. I am requesting that this failure be documented and investigated to determine whether similar complaints, technical service bulletins, safety investigations, or recalls are associated with this transmission.

Filed Jul 24, 2025 · Transmission · 120,000 miles · TN

The contact owns a 2015 Ford Fusion. The contact stated that while attempting to shift out of park, the transmission failed to shift out of park. The vehicle was towed to the dealer, who diagnosed that the gear shifter had failed. The VIN was included in an unstated recall and the vehicle had been repaired. The contact stated that approximately 1-2 years and 20,000 miles later, the failure reoccurred. The contact stated that a certified mechanic inspected the vehicle and stated there were fragments of the bushing found. The vehicle was towed to the dealer, and the contact was informed that the gear shifter had failed; however, the repair was no longer covered under recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 120,000.

Filed Jun 11, 2024 · Transmission · MI

Transmission went out on the highway.

Filed Nov 4, 2022 · TX

We having a problem with transmission failed. I noticed a recall for 2015 Ford Fusion. The car is running but stayed in limp mode and will not go over 40 mph.

Filed Feb 11, 2021 · Fuel system, Transmission · 80,350 miles · CA

The affected vehicle is a 2015 ford fusion energi with 80,350 miles. Vin: 3fa6p0su1fr I purchased the vehicle from keller ford in hanford california on 11jan2021, at 79,902 miles. On my way to work while on the highway, symptoms started with a high pitch noise, followed by, a burning smell, motor over temp warning, and finally a complete loss of power and a "pull over safely" warning. I had my car towed to the dealership the following morning to be worked on, where they found the transmission assembly to be the affected issue. The transmission had been replaced sometime last year prior to my ownership, which was undisclosed to me at the time of purchase, so this is now the seccond time this car has had an issue with the ecvt assembly. (part number hm5z-7000-arm). The original repair was a complete transmission replacement, but this time, ford is looking at having the dealership rebuild the transmission. I have not been able to find many other issues with this transmission, aside for two tsbs. 20-2219 and 19-2391. The hybrid electrical system, which includes the ecvt, is warranted by ford up to 8 years or 100,000 miles

Filed Jul 16, 2019 · Transmission · 107,000 miles · CA

I have 107,000 miles on 2015 ford fusion. On my way home my car lost power and was not shifting. I was able to make it home. I had car towed to tuttle click ford in san juan capistrano, ca. I was notified that I was going to need a new transmission. Totally unacceptable, and I voiced my concerns to the service manager. I have done research online and found many complaints with the exact same symptoms with ford fusions. I have sent emails to mr. Ford and the customer service manager and ceo of ford and have not received any response. There are no recalls for this issue for my model year, yet it seems to be an ongoing problem. Also ford focus and festival have had a number of complaints as well. My car was on a city street in motion when the sudden loss of power and jerking motion started.

Filed Jul 24, 2018 · Transmission · SC

My 2015 ford fusion has difficulty changing gears while driving, specifically shifting from first to second, then second to third. Also, rough shifting from park to reverse with my foot on the brake. The latest incident was when I moved the gear shift from park to reverse and the car did not shift into gear. I put it back into park, then into reverse again and it shifted. I drive it home, very slowly, and had it towed to the dealership the next morning. Ford corporate is involved, after four months of me asking for a new transmission, and they have not informed me of a conclusive decision on what they are going to do. I am afraid for my life to drive this vehicle, and have told the dealership and ford corporate so multiple times. The car isn't generating any codes, and they have, so far, refused to put a new transmission and associated parts in the vehicle. I do not qualify for the lemon laws in my state because I am the second owner of the vehicle. However, I purchased it as a certified pre-owned vehicle from what I thought was a reputable dealer. In dealing with this dealership, I have come to realize that the dealer is worthless and shady. I'm working with another dealer now, and they seem to be a bit better. Ford corporate is refusing to take responsibility for the issues with this deathtrap they sold me, and I'm struggling to get out of the car even though it's been in the shop five times now for the same issue. My car is still under warranty. They have replaced several items, but the car drives more roughly after every "repair" attempt. I want out of this deathtrap, and I want ford to give me all of my money back that I paid for it. Word to the wise, don't ever buy a ford.

Filed Aug 2, 2017 · Body, Transmission · 58,000 miles · IL

Recently, while traveling from chicago, il to las vegas nevada, I experienced mechanical issues with my 2015 ford fusion. The car broke down in las vegas, nevada, where I took it to a local repair shop, due to the closeness of the where it broke down. The repair shop stated that they would need a few days to diagnose the vehicle. Unfortunately, I had no more days to stay in vegas, as I needed to return home. Thus, I flew back to chicago, and left my car in las vegas, nevada in the care of the repair shop for testing and diagnosis and repair. The repair shop called and stated that my car needed a new transmission. This befuddled me, as my car was just barely two years old and has low mileage. Upon doing some research, I found that ford fusions from 2013-2016 have known mechanical issues with the transmission and many have already been recalled. I called the ford corporate office after the repair shop advised that the transmission needed replacing. I was advised to have the vehicle towed to a ford dealership. I had the car towed to friendly ford, where I am waiting for the diagnosis to be completed. However, I was already advised that if in fact the transmission needs to be replaced, it would be take approximately 4-6 weeks to be completed. This presents a tremendous inconvenience to me, as I am in chicago and my vehicle is 1800 miles away from me, essentially useless to my day to day activities which include school, work, doctors' appointment etc. I am a full-time student, and work full time. Unfortunately, recently I have become very ill and have had to catch rides to my various doctors' appointments. Getting around has been significantly challenging with no vehicle. I believe that ford knew that there were transmission failures on and failed to recall all of them to save money, and avoid expensive repair costs on poorly