UNKNOWN: Left rear door latch is not working, door keeps open after trying to closed it. Safety issue is door opens by accident during driving!
2015 Ford Fusion: doors won't lock, open or latch
24 of the 997 complaints about the 2015 Ford Fusion describe doors won't lock, open or latch.
- owner complaints
- 24
- of this car's complaints
- 2%
- typical mileage
- 73,000
- recalls
- 1
Is there a fix? There is 1 recall and 2 service bulletins for this area of the car. See below
Doors won't lock, open or latch by model year
What owners say
My drivers side door would not latch due to what I assume is issue that was recalled on similar vehicles
The contact owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, the front passenger’s side door failed to remain securely closed. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that the door latch needed to be replaced. The vehicle was taken to two other local independent mechanics, where it was diagnosed, and the failure was confirmed. The vehicle was taken to a local dealer, where it was diagnosed and determined that the door latch cable needed to be replaced. The vehicle was not repaired due to the cost. In addition, the contact stated that as a temporary fix, the front passenger’s door was held closed with an extension cord but remained slightly open. The manufacturer was made not aware of the failure. The failure mileage was approximately 99,359.
The contact owns a 2015 Ford Fusion. The contact stated that while attempting to lock the front driver’s side door, the digital code buttons on the door were flashing however, the door would not lock securely. Additionally, the rear trunk lid would erroneously open and the instrument panel and dashboard lights would flash on and off. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was 127,000.
Passenger door will not close.
Door latch failed, noting that similar recall for millions of fusions were done , my car was not included
Dashboard shows "temporarily lost connection with climate system". When displayed, the air conditioning system (cold or heat) works. Other functions on dash board are also unavailable. Windows or door locks do not work. Considerable safety concern for all but especially a vehicle transporting young children and/or infants. Summer heats rise to unbearable to dangerous to deadly if not addressed. Ford apparently has no fix but the issue is well documented amongst Ford owners. Unsure why this isn't a recall option given the nature and number of concerns. any help at all would be appreciated. While I provide today's date that it occurred, i share the problem has been ongoing for several years. It is on and off with the only consistent indication being when it is hot outside.
Tl* the contact owns a 2015 ford fusion. The contact received notification of the federal safety agency campaign number: 20v177000 (latches/locks/linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that without warning, the driver's side rear door latch fractured. The contact stated that a rope was tied to the door handle to keep the door closed. The vehicle was taken to tropical ford (9900 orange blossom trail, orlando, fl 32837) where it was diagnosed however, the contact was informed that parts were not yet available. Vin tool confirms parts not available. The manufacturer was made aware of the issue. The failure mileage was approximately 73,000.*dt
I was stopped at a stop sign and was hit head on and the air bags never deployed. Damage to my grill, hood, bumper, side panels and driver side door wouldn't open. The impact should have caused my air bags to deploy. It was a hard enough impact that it actually moved my car. Air bags do not work.
Right rear door lock does not remain locked, even when car is in motion. You are able to unlock and open the door from the inside when vehicle is in motion. This happens on city streets at 30 MPH or going down the highway at 55 MPH. First noticed in march 2020, but ongoing. My grandson sits in the rear in his car seat and had on several occasions he can open the door, while driving down road.
I called my dealer to schedule a service appointment for safety recall notice 20s15 the federal safety agency recall 20v‑177 door latch replacement. I was informed that they are not replacing the door latch unless I am having issues. Isn't this a risk and wouldn't them replacing the door latch now resolve any problems, if there are any, in the future? The dealer is ford of upland | 555 w. Foothill blvd., upland, ca 91786.
I opened the rear driver door, placed groceries in the back seat, and attempted to shut the door. The door wouldn't latch shut at this point. The latch was in the open position and I could emulate the striking plate with a screwdriver and it would close, but there wasn't any resistance when sliding the screw driver out. I suspect that supporting spring broke. The dealership confirmed the issue was the door latch and neither the dealership or ford customer support would consider my car was affected by the same issue as many other recalled ford vehicles because the VIN was not associated with a recalled factory. I just want to make sure that due diligence is done to ensure that there is not another batch of vehicles with a safety issue that has already been deemed worthy of a recall.
Service bulletins that may apply
Related recalls
Latches/locks/linkages: doors: latch
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
- Risk
- A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
- Remedy
- Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 20S15.
Recall number 20V177000 · Recall details
Questions about the 2015 Ford Fusion door locks
Is doors won't lock, open or latch a common problem on the 2015 Ford Fusion?
24 of 997 owner complaints about the 2015 Ford Fusion (2%) mention doors won't lock, open or latch. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2015 Ford Fusion?
There is 1 recall and 2 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Ford Fusion
Check engine light 150Overheating 97Stalling 90Engine failure 88Misfire 76Loss of power 56Power steering loss 51Backup camera 48Jerking 23Won't shift 23Won't start 23Fire or smoke 22Brake failure 21Steering lock-up 20Hesitation 16Airbag light 14No deployment 14Wipers 14ABS 10Grinding brakes 10Seat belt 10Shudder 10Screen failure 8Transmission failure 8Harsh shifting 7Headlights 7Pulling 7Warning lights 7Key fob 6Rollaway 6Knocking 5
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