The contact owns a 2015 Ford Fusion. The contact stated that while driving 45 MPH, the messages "Loss of Traction Control" and "Advancetrac Off" were displayed, and the vehicle lost power steering functionality. The contact safely pulled over to the side of the road. The vehicle was towed to the dealer, where it was diagnosed and determined that the steering gear motor had failed and needed replacement. The vehicle was not repaired. The contact associated the failure with the federal safety agency Campaign Numbers: 15V250000 (Steering) and 19V632000 (Steering). The contact stated that the vehicle was previously repaired under the federal safety agency Campaign Number: 15V250000 (Steering); however, the recall repair failed to prevent the failure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 177,000.
2015 Ford Fusion: loss of power steering
51 of the 997 complaints about the 2015 Ford Fusion describe loss of power steering.
- owner complaints
- 51
- of this car's complaints
- 5%
- typical repair cost reported
- $2,086
- typical mileage
- 80,000
- recalls
- 3
Loss of power steering by model year
What owners say
It feel as if there is no power steering. Ran code replaced the steering wheel angle sensor and that didn’t solve the problem. I cannot stair the steering wheel gets locked up ..
I am reporting a serious and ongoing safety issue involving my 2015 Ford Fusion. The vehicle experiences intermittent power steering failure while driving. The steering assist will suddenly disengage and re-engage without warning, making the vehicle extremely difficult to control. This condition becomes even more dangerous in wet weather, where the vehicle is sometimes nearly undriveable. Additionally, I am now experiencing a popping noise in the steering wheel. This raises concern of a possible mechanical failure consistent with known recalls involving steering wheel bolt defects that could result in the steering wheel detaching. These issues are consistent with known recalls, including: - Power Steering Failure Recall (15V340000) - Steering Wheel Bolt Recall (18V167000 / 18S08) Despite these known safety defects, Ford has refused to repair the issue, stating that the recall has expired. This presents a serious safety hazard, including risk of loss of steering control, crash, injury, or death. I am requesting immediate investigation and enforcement of manufacturer responsibility for this safety-related defect.
My steering gear motor attachment bolts have fractured due to severe corrosion, which is the exact defect described in Safety Recall 19S26. This physical failure was confirmed by a Ford dealership technician on 1/11/2024. The technician documented the fractured bolts and recommended a full steering gear replacement. Despite this, Ford is denying the recall repair because this specific VIN was not included on the original mailing list. The vehicle is now undrivable due to a total loss of power steering assist. Before it failed completely, the car was making whining and grinding noises during low-speed turns. This failure occurred in Illinois, which is a high-corrosion 'Salt Belt' state specifically covered by the 19S26 bulletin. By denying this safety repair, Ford is forcing an unsafe vehicle to remain on the road or operate with manual steering, which is a major crash risk. The failure was physically confirmed and documented by a Ford dealer. I want to note that while the previous recall 18S08 for the steering wheel bolt was performed, that was an unrelated interior part and did not prevent this exterior motor bolt failure. I am requesting that the federal safety agency investigate why a vehicle with a confirmed 19S26 failure in a covered state is being denied the mandated safety remedy.
The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the contact heard an abnormally loud bang. The power steering failure warning light was illuminated. The vehicle was driven to the residence. The contact diagnosed the vehicle with rack and pinion failure and detached bolts. The contact stated that the bolts were corroded, and the rack and pinion gear had detached. The contact stated that the rack and pinion needed to be replaced. The vehicle was not repaired. The contact referenced the federal safety agency Campaign Number: 19V632000 (Steering); however, the VIN was not associated with the recall. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 146,000.
I have lost power steering in the vehicle. The dash is popping up Service Advance Trac and Hill assist unavailable. I was looking into sensors and rack and pinion when I seen a recall, 19S26, which was listed for 2013-2016 ford fusions and Lincolns, but the recall isn’t specific to my VIN. As of now, the dealership of course won’t fix what is an expensive repair, although it does appear that my car should be included. The information cited salt corrosion in winter as a contributor. It is now late December in Northeast Ohio.
The vehicle exhibited sudden loss of steering. Broken bolts on steering rack were discovered and vehicle was taken to dealer. Dealer bluespringsford.com refuses to fix vehicle under recall.
Complete loss of power steering/ABS/Traction Control
Power steering went out and has a recall for it on the website but under the car doesn't, have it but it went out all of sudden
The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the electronic power steering failed to function properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rack and pinion. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 15V250000 (Steering) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 82,000.
The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the "Steering Loss Imminent," message was displayed. The contact became aware that electric power steering assist was inoperable after parking the vehicle. The traction control warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the steering gear. The vehicle was not repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 19V632000 (Steering), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the federal safety agency Hotline for assistance. The failure mileage was 80,000.
The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 40-45 MPH, the vehicle lost power steering functionality, and the steering wheel locked. The message “Steering Locked. Stop Safely” was displayed. The contact exited the highway, and the vehicle made an abnormally loud sound and decelerated independently. Additionally, the steering wheel shuddered significantly. The contact drove to a parking lot and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the steering suspension and the steering column were locked. The dealer determined that the steering gear needed to be replaced. The vehicle was taken to an independent mechanic and was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 108,000.
Service bulletins that may apply
- 2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration,...
- When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford...
- Some 2010-2016 epas equipped vehicles may exhibit steering related noises
- When hooking up the vehicle communication module (VCM) and integrated diagnostic system (IDS) to the dlc...
- TSB contains an owner notification letter
- Lincoln/ford: once procedure for heated steering wheel module program completed, heated steering wheel...
- Ford: some vehicles and trucks are experiencing a malfunction with the heated steering wheel becoming...
- Ford/lincoln: power steering control module (PSCM) is exhibiting U0415 diagnostic trouble code (DTC), but...
Related recalls
Steering: electric power assist system
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
- Risk
- If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 19S26.
Recall number 19V632000 · Recall details
Steering: steering wheel/handle bar
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
- Risk
- A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 18S08.
Recall number 18V167000 · Recall details
Steering: electric power assist system
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
- Risk
- If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 15S14.
Recall number 15V250000 · Recall details
Questions about the 2015 Ford Fusion power steering loss
Is loss of power steering a common problem on the 2015 Ford Fusion?
51 of 997 owner complaints about the 2015 Ford Fusion (5%) mention loss of power steering. The model year with the most reports is 2010.
How much does it cost to fix loss of power steering on the 2015 Ford Fusion?
Owners who mentioned a price put the repair at about $2,086 (median of 5 complaints that include a dollar amount). Costs vary with mileage, warranty and where the work is done.
Is there a recall or service bulletin for this on the 2015 Ford Fusion?
There are 3 recalls and 9 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Ford Fusion
Check engine light 150Overheating 97Stalling 90Engine failure 88Misfire 76Loss of power 56Backup camera 48Door locks 24Jerking 23Won't shift 23Won't start 23Fire or smoke 22Brake failure 21Steering lock-up 20Hesitation 16Airbag light 14No deployment 14Wipers 14ABS 10Grinding brakes 10Seat belt 10Shudder 10Screen failure 8Transmission failure 8Harsh shifting 7Headlights 7Pulling 7Warning lights 7Key fob 6Rollaway 6Knocking 5
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