2007 Ford Fusion: loss of power steering

Filed Jul 6, 2018 · Engine · 156,000 miles · OK

Idler pulley bolt has broken twice in the 2 years I've had this vehicle. Each of the bolts snapped and got stuck in the engine block. When the bolt breaks it results in a loss of power steering, the engine starts to overheat, and other issues occur due to the serpentine belt coming off track. Each time this has happened to me on a very busy highway and almost caused a collision.

Filed Jun 27, 2018 · Airbags, Steering · 103,000 miles · WI

Takata airbag recall and steering bolt recall my car has been under recall since 2016, and I was just offered a rental vehicle from a ford on june 27th, 2018 - 'until further notice - renewing every 30 days' at only $30 per day, which is half the cost of a daily rental. Ford stated my car was unsafe to drive, and yet I have to pay out of my pocket to have a safe vehicle until they figure out parts? I cannot even trade my unsafe car in due to the outstanding repair severely decreasing the value of my car. My car only has 103,000 miles on it and I have already spent significant amounts of money on other repairs. This car has been a total nightmare! Just recently I had to replace the entire front axle due to the cv boot rupturing & major rusting. My car has had several steering column issues, including loss of power steering on three occasions, resulting in repairs. Recently I read that cars manufactured in mexico have a bolt in the steering column that can come loose - resulting the detaching of the steering wheel. I have not yet received a letter pertaining to this issue - however my vehicle falls in the category described on their website.

Filed Dec 14, 2015 · Engine, Steering · 59,000 miles · NJ

Idler pulley bolts failed causing loss of power steering and alternator. Vehicle was stationary at the time. If this happened while driving on a highway, vehicle would be difficult to steer. This is the second time this part has failed in 6 months.

Filed Aug 1, 2015 · Steering · 107,000 miles · WI

I brought my ford fusion 2007 into tires plus to have A/C repaired. I had thought it was the A/C sensor in the dash, as they are notorious for failing in this make and model. I was right. Despite this, I was not listened to (I'm just a dumb female, right?), and the mechanics replaced the compressor, clutch, and condenser, only to find A/C did not work. In the process, they also moved the motor mounts and the power pump and drained the car of all power steering fluid. I was sent on my way. I was literally unable to leave their lot due to no power steering!! The car also vibrated significantly now at stop lights. I was concerned they damaged the motor mounts as well. The steering has grown significantly stiffer and difficult to turn. Firestone/tires plus agreed to repair the A/C sensor but only if I agreed to have it towed to a ford dealership in oconomowoc. I was up against the wall, as I was concerned about the power steering issue and safety. It is incredibly scary to have power steering fail when you are driving at 60 MPH! The ford dealership treated me badly (no surprise) and told me "they could find nothing wrong with the power steering." I brought it to another ford dealership, under the direction of firestone, and now, I was told that yes, I am correct, the motor mounts needed replacing. They did a brief inspection of power steering as well as a flush, and told me there was "nothing wrong." when I went to pick up my car from the gordie boucher dealership in janesville, (I was treated poorly here as well), the motor mounts were replaced, fixing the vibration issue caused by firestone/tires plus, but the power steering is even stiffer and just as difficult to turn. Please help. I am being given the run around from firestone as well as ford. No one wants to step up to the plate. I am concerned about our safety. I don't want my child injured.

Filed Jun 18, 2015 · Engine, Steering · 70,000 miles · GA

Tl* the contact owns a 2007 ford fusion. The contact stated that the vehicle stalled and was towed. It was diagnosed that the power steering failed. While driving 25 MPH, the steering wheel became difficult to turn. The vehicle stalled and was coasted to the side of road. The contact discovered that the fuse was blown from the engine. The vehicle could not be restarted. The vehicle was towed to an independent mechanic where it was diagnosed that the spark plugs and ignition coil plugs failed. The vehicle was not repaired. The manufacturer was not notified of the failures. The failure mileage was 70,000. The VIN was not available.

Filed Aug 4, 2014 · Brakes, Engine · 35,000 miles · TX

Tl* the contact owns a 2007 ford fusion. The contact stated that while driving at 30 MPH, there was an abnormal noise coming from the vehicle. In addition, the contact stated that the steering wheel seized and the brakes failed to respond without warning. The vehicle was taken to a dealer where it was diagnosed that the bolt fractured as a result the pulley needed to be replaced. The vehicle was repaired on two occasions but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 35,000. The consumer stated there was a noise coming front he engine. The dealer stated the replaced the idler tensions pulley. However, he continued to experience problems. The consumer went to another dealer, who informed him, the problem would happen again, because the bolts that held the pulley in place, were too small in diameter and would break at some point. As the consumer was backing out of the driveway, he heard a noise then lost power steering and brakes. Updated 11/10/13

Filed Apr 4, 2014 · Engine · 140,000 miles · MS

The idler pulley is causing a bolt to snap in two that's assisting in holding it in place, which prevents the engine belt from rotating and causing the belt to fall off( the belt did not break) making me lose power steering. This is the second time this has happen to me within a months time. This is very dangerous lucky it only happen once while I was driving on my street. The other time it happen I was parked in my driveway and I noticed it when I tried to back out and could not turn my wheel. I am afraid to put my kids into the car because this could happen again while we are out and about. This problem has cost me over $1600 and the dealership still can not give me exact reason to why this keeps happening to me. They had to pull the whole engine out the second time just to get the bolt out.

Filed Sep 13, 2013 · Engine, Steering · PA

The idler pulley bolt broke off and pulled the belt off (the belt did not break) making me lose power steering, and of course the battery would not hold a charge. This happened june 8, 2013, june 23, 2013 and again on september 11, 2013. Ford is telling me that there is no problem but the dealer that fixed my car the 1st two times now has it again and has a call into ford to see what the problem could be that it has happened to me 3 times in the past 2 1/2 months. All 3 times I was driving when it happened. The second 2 times it happened I heard a pop almost like I ran something over and immediately lost power steering. It almost has me afraid to put my kids in my car. Unfortunately I only have one car and can't afford a new one.