2015 Ford Fusion: windshield wiper failure

Filed Oct 20, 2023 · Steering · 51,000 miles · VT

The contact owns a 2015 Ford Fusion. The contact stated that after starting the vehicle, the ABS, air bag, and parking brake warning lights illuminated. The contact stated that the windshield wipers and indicators started working erratically. Additionally, the electronic power steering was not functioning properly. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. After investigating the failure, the contact related it to the federal safety agency Campaign Number: 19V632000 (Steering) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 51,000.

Filed Dec 31, 2019 · Brakes, Engine · CA

Tl* the contact owns a 2015 ford fusion. The contact stated that the vehicle exhibited multiple failures. The vehicle lost power independently and the brake pedal failed to engage while driving. Also, after fueling the vehicle, the engine failed to start. Furthermore, when the accelerator pedal was depressed, the vehicle would not accelerate. The vehicle was taken to elk grove ford (9645 auto center drive, elk grove, ca 95757, (916) 478-7000) where it was determined that the windshield wiper fluid penetrated the brake fluid. The brake lines, calipers, and the battery were replaced twice; however, the repairs did not correct the failures and the vehicle continued to stall. The vehicle was taken back to the dealer, but they could not duplicate the failures. The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was not available.

Filed Oct 1, 2019 · Electrical, Steering · 58,000 miles · IN

Tl* the contact owns a 2015 ford fusion. The contact stated that the vehicle experienced multiple electrical and computer malfunctions, including the front windshield wipers randomly activated and bounced up and down. The instrument cluster lights shut off and the gauges stopped working. In addition, the steering wheel became difficult to turn and the vehicle would not immediately start. The cause of the failures was not determined. An unknown dealer was notified of the failures. The manufacturer was not notified. The failure mileage was 58,000.

Filed Nov 9, 2018 · Visibility · OH

My windshield wiper would drag and stick in the middle of the windshield. I tried several times to get the dealer to do somethiing, but all I got was ford knew about but didn't know how to fix the problem!! My driver's side blade stuck in the middle of my view..I drove to the dealership in a rain/snow to prove to them there was definitely something wrong!! A mechanic came out to look at it and finally decided it was the wiper motor. They ordered me one. It came in the next day. I got an appointment from at the dealership for the repair for same day. When I arrived the service writer told me that they were very busy and wouldn't get the cars fixed that was already. It was fixed that afternoon. They always had an excuse for not fixing my wiper problem. I feel my time is just as important as theirs. My husband had just had surgery and I am the only one he has to take care of him. I had to leave him alone to go get my 2015 fusion repaired. I hope ford will issue a recall on this wiper problem so I can get my $100 deductible on my extended warranty back. This happened on approx 4/2018

Filed Apr 24, 2018 · Visibility · 20,400 miles · OH

After wipers have been run for a few minutes they start to stutter and skip. Sometimes they stop halfway down the window and then after a few seconds go to park position. Ford dealer tells me problem started when they changed to the "euro" wiper a few years ago. Putting in a new motor won't help, same problem. The dealer changes all new 28" wipers to 26 when they deliver a car. Mine had 26" and still has the problem.

Filed May 17, 2017 · Visibility · 44,679 miles · MS

Wipers on highest setting do not clear the windshield in a moderate rain. In the case of a hard downpour I have to pull over & stop.this has happened on multiple occasions. This is not acceptable!!! I will be trading this car soon!!!

Filed Apr 5, 2017 · Steering, Suspension · 300 miles · IL

I've had steering and transmission issues since I purchased this car that can't be and/or won't be addressed by the dealer. The car is very hard to keep in the lane especially on the expressway. The transmission shifts very hard upon acceleration and deceleration. The suspension is weak making the car seem as if it's sinking on the drivers side and bounces way too much as well as the swaying as the car is driven and has where roll on turns. The vehicle sits too low to clear all drive ways and the wipers don't clear the windows properly. The front window always gets foggy causing the heat or AC to be used constantly.

Filed Sep 9, 2016 · Steering · 1,200 miles · IL

I have the steering issues from defective eps programming that causes pulling to either side. The wipers don't work properly. The seats are hard and positioned wrong. The vehicle is too low. The rear makes a helicopter noise if I open the window while driving. The trans vibrates the car in eco but also shifts very hard in sport. The vehicle shut off while driving more than once. The list of problems go on and on.

Filed Jun 24, 2016 · Visibility · 13,000 miles · TX

Tl* the contact owns a 2015 ford fusion. The contact stated that the windshield wiper speed was inadequate. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 13,000. The VIN was unavailable.

Filed May 31, 2016 · Visibility · 43,900 miles · MS

Someone is going to be killed driving this vehicle in a driving rainstorm. Twice since buying this car, less than 30 days ago, I have been caught in a rainstorm, on the interstate, and the windshield wipers, at their highest speed, will not completely clear the windshield enough for sufficient visibility. I have had to stop and pull over and wait for the rain to quit. You have absolutely zero visibility. Even slowing the vehicle down didn't help. I was basically blinded for at least 4-5 seconds at any given time during the storm, praying the entire time that I didn't hit someone, or someone didn't hit me. To make matters worse, both of my children were in the car. Not what I expected out of a brand new vehicle. I'm very disappointed in ford, and hope that this situation is rectified before someone is killed.

Filed May 23, 2016 · Visibility · 80 miles · NC

I purchased a 2015 ford fusion in november 2014, about 1 week after the purchase; I got caught in a hard rain on a city street. I found that the wipers, at the highest speed, do not clear the windshield fast enough for clear visibility. The speed limit was 45, I slowed down to 25 or less. I brought my vehicle into the dealer, they had their technician look at it and I was told there is nothing wrong with them, they also compared them to another fusion on the premises and the speed of the wipers were similar.I am hoping for a recall soon, before accidents happen and people get hurt.

Filed Oct 26, 2015 · Transmission, Visibility · 7,500 miles · GA

There is a defect in the wiper and/or windshield design - it is extremely hard to see when it is raining, even just moderately raining, and even with the wiper speed on high. I can't tell if the wipers are too slow, if the angle of the windshield promotes water retention, or if the problem is with the wiper mechanism design (instead of going the same direction, the wipers start in the middle and go separate directions to the outside edge). Furthermore, every time the wipers make a pass there appears to be a film on the glass that takes a few seconds to clear ' it looks splotchy, and isn't affected by temp/defrost at all. At night when passing another car or under street lights this makes a terrible glare, and of course the faster your wipers are going, the more "film" there will be because there's no time for it to clear between passes. I bought this car with 16 miles on it and noticed it the very first time I had to drive in the rain (I'm now at 7500 miles). Between the inadequate prevention of water accumulation and the strange film, this car is very dangerous to drive in the rain, especially at night. Beyond this, I have noticed for quite a while that the exhaust/muffler makes a loud vibration noise, and at times the transmission shifts very hard when applying brakes (downshift) or when first accelerating.