Rear view camera goes out or says not available.
2015 Ford Fusion: backup camera failure
48 of the 997 complaints about the 2015 Ford Fusion describe backup camera failure.
- owner complaints
- 48
- of this car's complaints
- 5%
- typical mileage
- 79,300
- recalls
- 0
Backup camera failure by model year
What owners say
Back up camera glitches off and on - will work and then cuts off while backing up repeatly - blue screen
The contact owns a 2015 Ford Fusion. The contact stated while reversing, the rear-view camera displayed a brief image, a blue image or a black image with the message " Rearview Camera Unavailable". The contact stated while reversing at an undisclosed speed, the failure recurred, causing the rear-end to strike a pole. The contact sustained a whiplash, and minor neck pain but did not seek medical assistance. The trunk of the vehicle sustained a dent. Upon looking up recall information on the Ford website, the contact became aware that the VIN was included in Customer Satisfaction Program Number: 25N17 (Rear-view Camera Replacement if Required after Dealer Evaluation). The dealer was contacted and scheduled a repair appointment; however, the trunk repair was not covered under the recall. The manufacturer was contacted and denied liability for collateral damage. The failure mileage was unknown.
The rear camera intermittently fails or displays a distorted image. I reported the issue to our local Ford dealership in April/May 2022, but at that time the necessary replacement parts were not available or in service. This was probably related to the various Covid 19 pandemic parts supply issues. Yesterday, while the car was being backed out of our garage, a young child was playing in the driveway directly in the vehicle’s rear blind spot. As usual, the camera was not functioning. Fortunately, an adult supervising the child noticed the situation and intervened, preventing what could have been a terrible tragedy. We have seen news reports about recalls addressing rear camera issues in many Ford vehicles—yet not for our 2015 Ford Fusion. How many serious incidents must occur before Ford takes action to correct this problem?
The rear backup camera screen is black or flickers, and sometimes shows an error message like "Camera not available." Ford just issued another recall for rear cameras for this issue, but deliberately excluded Ford Fusion vehicles. They need to include ASAP as this is a known, dangerous issue that can cause an accident.
Rear view camera is not functioning. The screen goes black or a message is show to contact dealership. No sensors work nor a view of what is behind me. There are times I almost hit people or other vehicles. There are recalls for other vehicles but not my vehicle. There was no inspection but dealership will not fix it. Itsstarted 2 years ago out of no where. Please help!
Rear backup camera goes completely blank, shows a reversed imaged, or just an error code. Not part of the large recall in 2025. It should have been
Brakes, emergency brake, brake switchs. Backup camera turns black while backing up. And yes it’s available for inspection. Car keeps braking and jerking in the other lane by itself. Emergency brake kept coming on by itself randomly. Also I almost hit someone when my back up camera went black. Yes the problem have been confirmed by a dealer or independent service center. Yes it have been inspected manufactures police and insurance representatives. Yes ever single light came on. Advanctrac light. Brake light, emergency break light, abs light and traction control light and tpms and airbags light.
My rear reverse camera has not been working properly. Sometimes the screen is completely black, sometimes the screen has lines in it , sometimes the camera acts like it is moving. It is very disturbing and dangerous. This is not weather related because it happens when it's sunny or raining. I can go a couple of days with out any issues and then randomly it has these issues. This has been going on for a while now so there isn't a particular day. This started happening early last year 2025
Back up camera screen glitches and goes black when backing up. I have to pull forward and try reversing again to get the camera to work. When backing out of my driveway it’s an inconvenience but backing out of a parking space is a much bigger issue. Half way out of the space it will glitch distorting the picture or goes black with no picture.
Rear camera continuously malfunctions with grainy/dark image, just completely failed with message on screen “Rear camera Not Available”. This puts myself and the people and vehicles around me at risk of collision when parking or reversing out of a parking space. This problem is common among many Ford Fusion owners.
The problem is the rear backup camera and I know Ford has recently issued recalls for certain models due to the camera being broken. The problem is that this is a 2015 model fusion and is being excluded from that recall but is having the exact same problems stated. It includes the camera not working, black lines appearing across the screen, or just flickering on and off. I think Ford should expand their rear camera problem to more years because it doesn’t stop at 2016 models.
Service bulletins that may apply
- Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless...
- Illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Certain 2014
- 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate...
- Certain 2014
- Illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018,...
- Inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford...
- Ssm 48619
Related recalls
No recalls on record for this model year.
Questions about the 2015 Ford Fusion backup camera
Is backup camera failure a common problem on the 2015 Ford Fusion?
48 of 997 owner complaints about the 2015 Ford Fusion (5%) mention backup camera failure. The model year with the most reports is 2016.
Is there a recall or service bulletin for this on the 2015 Ford Fusion?
There are 0 recalls and 33 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2015 Ford Fusion
Check engine light 150Overheating 97Stalling 90Engine failure 88Misfire 76Loss of power 56Power steering loss 51Door locks 24Jerking 23Won't shift 23Won't start 23Fire or smoke 22Brake failure 21Steering lock-up 20Hesitation 16Airbag light 14No deployment 14Wipers 14ABS 10Grinding brakes 10Seat belt 10Shudder 10Screen failure 8Transmission failure 8Harsh shifting 7Headlights 7Pulling 7Warning lights 7Key fob 6Rollaway 6Knocking 5
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