Ford Fusion backup camera problems

Filed Nov 2, 2026 · OH

The rear camera stopped working, in addition the screen flickers, and is not visible. Last year, I was told the part is estimated to be in around July 2026. It is November 2026 and the update says the parts still not in. With the way this body sits, it's difficult to see all views when reversing. This is a safety hazard

Filed Nov 1, 2026 · CO

The rearview camera on my 2016 Ford Fusion began malfunctioning intermittently in approximately May 2026. The problem has progressively worsened, and the camera now rarely works correctly. The most concerning malfunction is an incorrect backward/reversed left-right image. The display appears to be working normally, and the image looks accurate at first glance, but its orientation is wrong. No obvious warning accompanies the reversed image. This can mislead me about the actual location of a person, vehicle, or obstacle while backing up, creating a serious safety risk. At other times, the screen is black while the vehicle is in reverse, or an error states that the backup camera is unavailable and to contact the dealership. My vehicle is covered by Ford recall 25SA9 / the federal safety agency recall 25V695, issued October 13, 2025. the federal safety agency lookup currently shows “Recall Incomplete, remedy not yet available.” More than a year after the recall was issued, I still cannot obtain the recall repair. I have contacted Ford and the dealership and opened a Ford customer-service case. I was told that recall repairs were available for Mustangs but not my Fusion, with no firm repair date provided. The dealership previously told me a customer-pay camera replacement costing more than $800 was available, but the recall part was unavailable and reimbursement would not be provided. I request that the federal safety agency review the worsening camera malfunction, particularly the misleading reversed image that appears accurate, and Ford’s continuing inability to provide a timely recall remedy. Please evaluate whether an effective interim remedy can be provided while the recall repair remains unavailable.

Filed Oct 29, 2026 · Driver assistance · CA

The contact owns a 2016 Ford Fusion. The contact stated that they had received notification of notification of the federal safety agency Campaign Number : 25V695000 (BACK OVER PREVENTION) the local dealer was contacted however the vehicle was not remedied as the contact was advised that the parts to perform the recall repair were not yet available. The contact had experienced the failure stating that upon reversing the rear view camera would display blank or distorted, no warning lights were illuminated. The contact stated that the manufacturer had failed to provide a remedy in a timely manner. The manufacturer was not notified of the failure. The failure mileage was unknown.

Filed Oct 27, 2026 · Driver assistance · MN

The contact owns a 2016 Ford Fusion. The contact stated that while the vehicle was in reverse(R), the rearview camera displayed a blank or distorted screen. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

Filed Oct 26, 2026 · Driver assistance · 125,000 miles · GA

The contact owns a 2016 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that upon shifting into reverse, the rearview camera displayed a blank image. The failure mileage was 125,000.

Filed Oct 22, 2026 · FL

My ford fusion has had an open recall for about a year now for the back up camera. When I put my car in reverse the image is sometimes reverted, like things on the left are on the right of the screen, sometimes it is all black, and sometimes it has lines down the middle of the screen. I’ve called ford multiple times to see about when I could get this fixed and they keep telling me theirs is no remedy available yet.

Filed Oct 19, 2026 · Driver assistance · 47,000 miles · NC

The contact owns a 2016 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not available. The contact stated that while the vehicle was in reverse, the rearview camera displayed a blank screen with the message "Not in Service". The local dealer was contacted. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 47,000.

Filed Oct 16, 2026 · Driver assistance · 25,000 miles · CA

The contact owns a 2016 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 25V695000 (Back Over Prevention); however, the part to complete the recall repair was not yet available. The contact stated that while in Reverse (R), the rearview camera failed to display an image. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was notified of the failure but confirmed parts were unavailable. The failure mileage was approximately 25,000.

Filed Oct 14, 2026 · Driver assistance · 71,500 miles · MO

The contact owns a 2016 Ford Fusion. The contact stated that while reversing, the rearview camera displayed a blank image. The dealer was made aware of the failure. The contact was informed that the parts were unavailable. The contact received a recall notification for the federal safety agency Campaign Number: 25V695000 (Back Over Prevention), however the part to complete the recall repair was unavailable. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 71,500.

Filed Oct 13, 2026 · Driver assistance, Electrical · TX

the back up camera does not function and it provides a safety risk when backing up from a store i barely bumped to other car when lady was in car didnt cause damage but still bumped into her car..