2014 Ford Fusion: windshield wiper failure

Filed Dec 4, 2020 · Electrical · 90,000 miles · RI

My fusion had inoperable wipers and turn signals. The steering wheel controls would not work or toggle between any information. The blinkers would not work at all. Wipers would only work on full speed. I had to drive for 20 miles and then everything started to work again.

Filed Dec 22, 2019 · Electrical, Visibility · 92,150 miles · IL

Turn signals suddenly did not function/wipers also non -function - steering wheel button controls - non- function did some internet research and several had the same issue happen - several ford techs resolved with cycling the high beams on the vehicles- I did the same and resolved the issue as well- this is a safety hazard and fellow ford fusion owners need to be alerted this can happen suddenly .

Filed Mar 23, 2019 · Driver assistance, Electrical · MD

Takata recall- steering wheel controls are not working, including turn signals and windshield wipers; bluetooth not functioning properly. Phone connects, but there is no connection when playing music from device

Filed Jan 29, 2018 · Visibility · 76,000 miles · FL

Wiper blades have disconnected from the wiper arm while in use, on five separate occasions. I've used multiple brands, installed by service professionals at ford, pep boys and advance auto parts, and the problem has repeated. Coworker with 2015 ford fusion has had similar problem with original blades. Problem has occurred at highway speeds, low speeds and while stopped at traffic light.

Filed Jan 24, 2018 · Visibility · 18,000 miles · NY

Windshield wipers do not go fast enough to clear windshield and visability it nil. This is a disaster in the making, every time it rains at a moderate pace or more, I have to pull off the road and wait for the rain to let up. Once I was on a country road and was almost rear ended. Ford needs to replace the motor to increase speed or do something else before someone dies

Filed Jul 26, 2016 · Visibility · TX

The windshield wipers are not fast enough to clear the windshield at the highest setting in moderate/heavy rain events. Due to the ineffectiveness of the windshield wipers, visibility becomes horrible. The windshield wipers are ineffective in speeds exceeding 25 MPH. Slowing down to this speed in traffic on the highway is very dangerous.

Filed Jun 12, 2015 · Visibility · 4 miles · OH

The wipers do not clear the windshield fast enough. You cannot drive this car in a light/moderate rain. Once it starts raining visibility becomes horrible and its dangerous to drive anywhere. If you get caught in a storm on the highway all you can do is pull over. This must be a ford issue because my 2012 mustang was the same exact way, and our 2012 escape has the same problem.

Filed Jun 5, 2015 · Visibility · 35,000 miles · MO

Experienced loss of visibility in moderate to heavy rain. Windshield wipers smear when in use, cycle too slowly to remove water. Rain seems to settle on windshield and the water spreads as raindrops make contact with the windshield.

Filed Jun 1, 2015 · Visibility · 6,800 miles · MI

Complete failure of the wiper system, wipers doesn't operate when activated by the switch. Seems like the motor that turn them doesn't have power to turn, sometimes the passenger side wiper moves until the final upward position and get stuck, not retracting for another movement until it has been manually returned to the initial position. Very dangerous, had to stop the car immediately and could not even see the road side! Just didn't crashed the car because I was lucky!

Filed May 22, 2015 · Electrical · 15,800 miles · NJ

I leased my se fusion oct 2014 .. About 6 months later I noticed that all of my inside electronis would fail. I would lose radio, air, heat, seat power, windows, door locks, only things that would work were engine, headlights, and windsheild wipers. The car was taken into ford and they saw the diagnostic code and called manufacturer to see how to fix. About 4 months later it happened again. This time ford had my car for a week and replaced wires and fuses and we felt this time is was fixed and wouldn't have anymore issues. Well today may 22nd on my 25 minute drive into work it happened as I got onto highway, about 10 minutes later reset. Before I could even get into work it went out again this time took about 20 minutes to reset and in that time was late to work because my window was down and could not leave it that way. My car was nothing but a headache for ford the last time they had it and as they have tried to fix it we are still experiencing issues as I am now awaiting to hear what will be done with it now. My biggest concern is if and when I loose power to even my engine as I am on the highway heading to or home from work.

Filed Apr 30, 2015 · Visibility · 10,000 miles · FL

Wipers on this car are terrible light rain causes poor visibility I have had to pull over in moderate rain something I have never had to do in any other car this is an accident waiting to happen I have seen plenty of complaints here on this subject and still no fix even dealer recognized there is a problem and still they can do nothing someone please look into this problme... Maybe we have to wait till there are actual injuries when they finally do something about this...

Filed Dec 9, 2014 · Visibility · 1,700 miles · PA

The driver side wiper blade in continuous mode travels from the 0 degree position to 90 degrees (vertical) but only back to 20-30 degrees before returning to the 90 degree position. Not only doe the blade not clear the entire windshield in front of the driver, but remains in the field of vision blocking the view of oncoming traffic. I took the car back to the dealer who informed me that all fusions have the same wiper defect. I filed a complaint with ford customer care (see below). Their response was negative. Subject: re: ford motor company [xxx] what is your vehicle sales or service issue?:my new 2014 fusion driver side wiper does not clear the entire windshield on continuous mode. I went to the dealer for warranty repair but they stated that all fusion wipers have the same defect. We checked several fusions on their lot and all wipers travel from 90 degrees to between 20-30 degrees, not 0-5 degrees as in the intermittent mode, and at the lower end, the wiper blade remains in the field of vision obstructing the view of oncoming traffic. I have never had a car or even heard about any vehicle that does not clear the entire driver's windshield viewing area. This is a very serious safety defect that needs to be addressed by ford's engineers. I hope to hear from them soon concerning a fix before anyone has an accident due to limited visibility during rain storms. What action has your dealer taken to address the issue?:case #[xxx] dealer claims this is a design flaw. [xxx] the district customer service manager stated that this needs to be addressed by ford engineers before accidents begin to happen in the rain. What assistance are you seeking from ford motor company?:correct the malfunction windshield wiper problem with an update to software / hardware. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).