This article supersedes 17-2225 to update the vehicle model years affected and Service Procedure
Ford technical service bulletin TSB 20-2372 for 2013-2014 Ford Fusion, 2013-2020 Lincoln MKZ and 2013-2014 Ford Fusion Hybrid and others.
- Bulletin number
- TSB 20-2372
- Component
- Visibility: rearview mirrors/devices: exterior
- Summary
- This article supersedes 17-2225 to update the vehicle model years affected and Service Procedure. Some 2013-2014 Fusion and 2013-2020 MKZ vehicles may exhibit unintended exterior mirror movement in wet weather conditions. This may be due to water intrusion into the exterior mirror connector. To correct the condition, follow the Service Procedure steps to remove the 16 pin connector and install two weather tight 8 pin connectors.
Owners of these vehicles have filed 73 complaints in the visibility category.
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