Complaint Description: I am filing a complaint regarding a severe brake assist failure in my 2014 Ford Fusion. The vehicle has experienced a repeated loss of brake assist, resulting in a hard brake pedal and increased stopping distance. Despite multiple visits to the dealership, only the vacuum pump was replaced, and the root cause was intally never fully diagnosed. Full diagnosis is still under dealersip review at Phil Long Ford of Denver. I am concerned that this is part of a larger, incomplete brake system failure. As several brake recalls have recently been fixed inclding replacing leaking brake lines and brake lights. While there are currently known recalls on certain Ford Fusion brake systems (such as brake hoses, brake lights etc), these recalls do not appear to cover critical components such as the vacuum pump, brake booster, hard brake lines, and camshaft. These omissions leave a gap in addressing a potentially life-threatening safety risk. The dealer’s incomplete diagnostic leaves me and others exposed to a dangerous failure. I urge the federal safety agency to open an investigation into these brake system components to ensure that a comprehensive recall is considered. The repeated failure, despite previous repair attempts, makes it imperative that all related brake components be thoroughly examined, as this is a life safety risk. Thank you for your prompt attention to this urgent matter.
2014 Ford Fusion: brake failure
17 of the 1,337 complaints about the 2014 Ford Fusion describe brake failure.
- owner complaints
- 17
- of this car's complaints
- 1%
- typical mileage
- 121,000
- recalls
- 2
Brake failure by model year
What owners say
While the car was moving in reverse, the brake pedal went to the floor, and the driving had to steer off the road and hit a tree to stop the vehicle. The driver side door and front door was damaged in the collision. After the collision, the driver noticed the parking brake indicator light was on.
The contact owns a 2014 Ford Fusion. The contact stated while driving approximately 30 MPH and turning to the right, the contact heard an audible chime. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brake fluid reservoir was not properly filled. The mechanic topped off the brake fluid reservoir. The vehicle was repaired. The contact stated that the loss of brake fluid had become a recurring failure. The vehicle had been taken to a local dealer in July 2023 to be repaired under the federal safety agency Campaign Number: 23V162000 (Service Brakes, Hydraulic) and the failure started after the recall repair was performed. The manufacturer was informed of the failure. The failure mileage was approximately 175,000.
The contact owns a 2014 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. Additionally, the brake pedal went to the floorboard while depressed. The low brake fluid warning light and the parking brake warning light were illuminated. The vehicle was towed to an independent mechanic, who determined that the brake hose was detached at the factory crimp. The vehicle was repaired. the contact related the failure to the federal safety agency Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The failure mileage was 165,000. The contact would like to be reimbursed for repairs costing almost $700.
The contact owns a 2014 Ford Fusion. The contact stated they brought the vehicle in to have the federal safety agency Campaign Number: 22V413000 (Power Train) and shortly after while driving 45 mph the speed reduced to 35 then back to 15 mph where the speed remained. They were able to drive into a nearby fuel station when they placed the vehicle in the park position and filled the tank. As the contact pressed the accelerator the vehicle failed to accelerate causing the contact to have to coast to the stop light where they attempted to depress the brake pedal but the brakes failed to stop the vehicle. The vehicle was placed in park and restarted when it made a grinding noise and remained on cruise control. The emergency brake was then activated to stop the vehicle. The vehicle was towed to the contact's residence and then to the dealer where the contact towed the vehicle to the dealer who diagnosed that the front passenger side lower control arms ball joint was loose causing movement and the axle to move out of place. The control arm and axel control bracket needed replacement. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 149,000.
2015 ford fusion. Consumer writes in regard to brake failure. The consumer stated that ford will not reimburse them for all repairs.
Brakes suddenly went out while vehicle was in use. Brake pedal went all the way to the floor and emergency brake did not work or secure vehicle. No dash warnings or lights showed up in advance for warning. Vehicle was towed to mechanic where it was confirmed that a part of the brake line had ruptured on the passenger side and would not allow fluid to be retained. Repair Cost was paid out of pocket and owner was out of work 2 day.
Brakes failed ,hoses
At 87549 miles the right front hydraulic brake hose ruptured under braking causing near complete loss of braking ability for the vehicle. The mechanic who replaced the hose said it failed at the wheel side connector fitting causing near complete loss of brake fluid in the braking system. There were no warning lights or messages prior to the hose failure. I requested the hose be saved and it is in my possession. The vehicle was not inspected by any other party.
The contact owns a 2014 Ford Fusion. The contact stated while driving up an incline, the brake pedal was depressed when he felt a pop on his foot from the brake pedal; then without warning the brakes failed to operate as needed. The brake pedal then went to the floor. The contact then stated that he had to apply pressure while depressing the brake pedal but failed to completely stop the vehicle. The contact also stated that he exited the vehicle to check the front of the vehicle when he noticed that brake fluid was leaking from the vehicle in a puddle. The vehicle was towed to the residence and then towed to an independent mechanic where it was diagnosed that the brake line hose failed and needed to be replaced. Additionally, the contact stated that on several occasions he heard a putting noise, and the vehicle would start to shake. The contact also stated that each time he refueled, the vehicle failed to immediately restart. The contact would then rev the engine for the vehicle to accelerate then the RPM would decrease and the vehicle would lose motive power and stall. The check engine warning light was illuminated. The contact stated that he performed a diagnostic test on the vehicle and determined that the canister purge valve solenoid had failed. The vehicle was not repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 121,000.
The car had been driven about 5 minutes and then there was a complete loss of brakes. Because the vehicle is a PHEV there was regen braking to help slow the vehicle and get it off the road. We towed the vehicle to a Ford dealer where it took 5 weeks for them to determine the problem and fix. The dealer said it required a new wiring harness and charged approx $550. It is very disturbing that a wiring harness failure (electrical) should cause a complete loss of braking control — something that should have mechanical backup safety mechanisms.
On 26 May 2022 while approaching interstate exit in a 2014 Ford Fusion SE (1.5 L ecoboost engine) brakes were applied to slow vehicle but pedal went to floor and the vehicle barely stopped in time at the traffic light where the exit merged onto a main thoroughfare. Slowly drove the approximately 2 miles to house. Once there, tested the brakes and the pedal went to the floor again. Upon pumping the pedal a sharp sound emanated from the passenger side front wheel well. Brake fluid puddled on the ground and the brake fluid reservoir was empty. The brake line ruptured close to the wheel. Vehicle mileage is 71,895 miles.
Service bulletins that may apply
- Noise when the brakes are applied
- Error message when updating the All Wheel Drive-ATC Barcode using the IDS service function after...
- Certain 2015-2019 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ...
- Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ...
- Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ...
- Noise when the brakes are applied
- Some 2008-2017 ford/mercury/lincoln vehicles equipped with sync may generate a vhr that identifies a...
Related recalls
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
- Risk
- A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 23S12.
Recall number 23V162000 · Recall details
Service brakes, hydraulic: pedals and linkages
- What is wrong
- Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
- Risk
- A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
- Remedy
- Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 22S02.
Recall number 22V011000 · Recall details
Questions about the 2014 Ford Fusion brake failure
Is brake failure a common problem on the 2014 Ford Fusion?
17 of 1,337 owner complaints about the 2014 Ford Fusion (1%) mention brake failure. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2014 Ford Fusion?
There are 2 recalls and 9 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2014 Ford Fusion
Power steering loss 116Check engine light 90Stalling 84Door locks 74Loss of power 69Overheating 61Engine failure 55Backup camera 40Jerking 34Steering lock-up 29Won't shift 27Transmission failure 26ABS 25Fire or smoke 24Misfire 21Hesitation 20Wipers 20Won't start 20Seat belt 19Grinding brakes 15Airbag light 12Slipping 12Headlights 10Adaptive cruise 9Tire blowout 9No deployment 8Harsh shifting 8Warning lights 8Battery drain 7Knocking 7Key fob 7Shudder 7Ball joint 6Screen failure 6Power windows 5Pulling 5
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