2017 Ford Fusion: brake failure

Filed May 22, 2026 · Brakes · UT

the federal safety agency recall 23V‑162/Ford recall 23S12 Vehicle suffered secondary failure of recall remedy part which caused an immediate loss of braking ability. Ford dealer refused a safety tow unless I paid for it upfront which forced me to use my personal roadside insurance. After calling local dealer to assure vehicle had arrived after being towed, dealer said they couldn't look at vehicle until Tuesday , five days later because of the weekend and holiday.

Filed Apr 18, 2024 · Brakes · 134,000 miles · WA

The contact owns a 2017 Ford Fusion. The contact stated that upon depressing the brake pedal, she heard an abnormal pop. After which, the brake pedal went all the way to the floorboard. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the brake hose. The vehicle was repaired. After investigating the failure, the contact related the failure to the federal safety agency Campaign Number: 23V162000 (Service Brakes, Hydraulic); the VIN was included, and parts were available. The manufacturer was not notified of the failure. The failure mileage was 134,000.

Filed Jul 24, 2023 · Brakes · 99,000 miles · NY

The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 40 MPH and attempting to slow the vehicle while descending a slight grade in the road, the brake pedal was depressed and went to the floorboard. The vehicle failed to slow as needed. The contact steered the vehicle off the roadway and used a grassy hill on the side of the road to stop the vehicle. The vehicle was safely stopped and shifted into park. The contact stated that the "Service Required" warning light was illuminated. The contact had the vehicle towed to a dealer where it was diagnosed and determined that the brake pads and hoses needed to be replaced. The vehicle had been repaired. The contact received notification of the federal safety agency Campaign Number: 23V162000 (Service Brakes, Hydraulic) and related the brake failure to the recall. The manufacturer had not been informed of the failure. The failure mileage was approximately 99,000.

Filed Jul 18, 2023 · Brakes · 91,000 miles · CA

The contact owns a 2017 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated while driving approximately 20 MPH, the brake pedal was depressed to slow for a traffic sign however, the brake pedal went to the floorboard. The contact pumped the brake pedal repeatedly, but the brake functionality had not returned. The contact was close enough to her residence, so she drove the vehicle back to the residence and shifted into park(P) and turned the vehicle off. The contact stated that the brake warning light was illuminated after the vehicle lost braking functionality. The contact's father inspected the vehicle a determined that there was no brake fluid in the brake fluid reservoir. The contact stated that a dealer was contacted, and a recall appointment was scheduled. The contact had the vehicle towed to the dealer however, when the contact arrived for the repair, the dealer reported that parts were unavailable for the recall repair. The vehicle had not been repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 91,000. Parts distribution disconnect.

Filed May 15, 2023 · Brakes · 140,000 miles · NC

The contact owns a 2017 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while her son was making a right turn and depressing the brake pedal, the pedal went to the floorboard but failed to stop the vehicle. The contact stated no warning light was illuminated. The driver was able to slow down the vehicle and park at a nearby parking lot. The vehicle was not drivable and was towed to the residence. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

Filed May 9, 2023 · Brakes, Engine · 82,000 miles · NE

The contact owns a 2017 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the brake pedal was spongy. The brake pedal went to the floorboard. The check engine warning light was illuminated. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was approximately 82,000. VIN tool confirms parts not available.

Filed Apr 19, 2023 · Brakes, Driver assistance · 142,245 miles · MI

The contact owns a 2017 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 15 MPH, she heard an abnormal clicking noise as she depressed the brake pedal. The contact stated that the vehicle kept moving forward. The contact started pumping the brake and suddenly the vehicle lost power steering assist and became very stiff. The contact stated that the brakes, traction control, and Hill Start Assist warning lights were illuminated. The contact let the vehicle coast to a stop and turned the vehicle off and on and the power steering returned. The contact stated that the brake failure had become constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure was related to the federal safety agency Campaign Number: 23V162000 (Service Brakes, Hydraulic) and parts were not yet available. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was 142,245.

Filed Apr 5, 2023 · Brakes, Engine · TX

Brake failure - major near miss accident on Sunday March 26, 2023.

Filed Mar 13, 2023 · Brakes · CA

While sitting in a fast food, drive-through line, I heard a pop and my brake pedal pressed all the way to the floor and the brakes completely failed and r he car started to roll forward. There was no warning. There was nothing wrong with the brakes whatsoever but all the pressure on the brake pedal and the brakes failed. after getting out of the fast food line, I parked in the parking lot of the restaurant and checked under the hood and there was brake fluid everywhere on the passenger side of the engine compartment. There was no brake fluid inside of the brake fluid compartment. On Monday, 3/13/2023. I had the vehicle towed to a mechanic shop to look at I have yet to get a response on what the problem is. Not less than five minutes before getting in the fast food drive-through line I was driving on the freeway. Had this had happened on the freeway. I probably wouldn’t be here talking to you making his complaint.

Filed Nov 3, 2022 · Brakes · FL

The vehicle experienced a loss of brake pedal pressure, it was sent to the repair facility to be inspected. Upon inspection it was noted that the brake master cylinder reservoir was empty and the right front brake flex hose was split. The right front brake flex hose had to be replaced, the system filled back up with brake fluid and the entire brake system was bleed to restore proper brake operation

Filed Nov 3, 2022 · Brakes · FL

This is the second issue within a year time period that this vehicle experienced a loss of brake pedal pressure, it was sent to the repair facility to be inspected. Upon inspection it was noted that the brake master cylinder reservoir was empty and the left front brake flex hose was split. The left and right front brake flex hose had to be replaced, the system filled back up with brake fluid and the entire brake system was bleed to restore proper brake operation. The first time was on 10-22-2021 (28,559 Miles) the second time the above issued was experienced was on 11-03-2022 (32,721 miles) where that same parts had to be replaced, both the right and left front brake flex hoses.

Filed Aug 20, 2022 · Brakes · AZ

Coming down a hill and the brake pedal felt a little different. Thought they might have gotten hot. Next day out to the store and pulling left onto a main street 6 lanes wide heard a pop and the brake pedal fell was gone. Front left brake hose popped. Got it home had to change it out at night. Not but three weeks later pulling into the garage I almost ran into the wall. After the pedal went to the floor again. This time it was the front right hose.