2009 Ford Fusion: brake failure

Filed Oct 13, 2022 · Brakes · CA

With new brake pads on brake pedal goes to the floor. Brake/ABS is on and won’t clear either. Also when driving brakes want to engage then disengage

Filed Apr 4, 2022 · Brakes · 142,000 miles · VA

The contact owns a 2009 Ford Fusion. The contact received notification of the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact took the vehicle to the local dealer and had recall remedy completed. The contact stated while driving 65 MPH and depressing the brake pedal, the brake pedal went to the floor and the vehicle failed to decelerate. The contact stated that the ABS warning light was illuminated. The contact was able to maneuver to the side of the road and use the parking brake to stop the vehicle. The contact was able to continue to her destination but continued to experience the failure intermittently. The contact also stated that while reversing the brake failed to operate as needed. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 142,000.

Filed Dec 22, 2021 · Brakes · AL

The contact owns a 2009 Ford Fusion. The contact stated that while his son was in a parking lot, his son experienced complete brake failure upon depression of the brake pedal without warning. His son was forced to use the parking brake to stop the vehicle. The contact had the vehicle towed to a dealer where they informed his son that the vehicle was included in the federal safety agency Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle remained in the possession of the dealer. The failure mileage was unknown. VIN tool confirms parts are not available.

Filed Dec 17, 2021 · Brakes · MN

2009 ford fusion. Consumer writes in regards to work not properly performed regarding safety recall 19v‑904. The consumer stated after having the recall repair completed, the brakes failed in the same manner the recall described. The manufacturer stated the failure was a warranty issue. The vehicle's warranty was expired.

Filed May 26, 2021 · Airbags, Brakes · 115,000 miles · OH · crash

The contact owns a 2009 Ford Fusion. The contact stated that while driving at various speeds, the vehicle would hesitate to stop upon the depression of the brake pedal without warning. The contact had taken the vehicle to an independent mechanic where the brakes were bled; however, the failure persisted. The contact stated that while driving at 25 MPH, she attempted to stop the vehicle but the brakes failed to operate. The contact rear-ended another vehicle and the airbags failed to deploy. There were no injuries as a result of the crash and no medical attention was needed. A police report was filed. The contact was able to drive the vehicle away from the scene; however, there was severe front-end damage to the vehicle. Two years later, the contact received two notifications for the federal safety agency Campaign Number:19V904000 (SERVICE BRAKES, HYDRAULIC) and the federal safety agency Campaign Number: 21V158000(AIRBAGS); however, the parts for the repairs were unavailable. Several dealers were notified about the recalls; however, the contact was informed by each one that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repairs. The failure mileage was approximately 115,000. Vin tool confirms parts not available.

Filed Feb 15, 2021 · Airbags, Brakes · 187,000 miles · GA · crash · 1 injury

My daughter rear ended another vehicle and pushed that vehicle into another vehicle because her brake pedal went all the way to the floor and failed to stop her vehicle. She repeatedly mashed the brake pedal with no response. The air bags should have deployed and did not. She was driving at about 45-50 MPH on the highway and traffic stopped in front of her. She was driving carefully because it was in the city and had been raining. She was not following too closely or going too fast for conditions. Her brakes failed. Even though ford says this vehicle is still safe to drive until the parts come in for the recall, it is not. This is a dangerous vehicle to drive until ford can do the issued recall for the hydraulic brake valve. They still don't have the parts as of the day I'm typing this complaint. Recall number 19v‑904. I have made state farm aware and they are performing investigations. I have hired an attorney because my daughter is not at fault. I have reported the incident to ford and they were not helpful. She was cited in the accident and there are claims for injuries and damages.*dt*jb*dt*jb*dt*jb*dt*dt - (recall related incident) ts

Filed Jan 25, 2021 · Brakes · 103,000 miles · NC

I have a concern about recall (#19s54) on a 2009 ford fusion ([xxx]) that was purchased from randy marion sav-a-lot in hickory, nc on 12/12/20. On 01/01/21, twenty days after it was purchased, my son was driving home on the interstate and when attempting to slow, the brake pedal went all the way to the floor and would not function properly. The vehicle would not slow down. This was an extremely dangerous situation for not only my son, but other drivers as well. Fortunately, he was able to stop as he pumped the brakes and used the emergency brake. Because it was unsafe to drive, we had the vehicle towed to the nearest ford dealership which is cloninger ford in hickory, nc. We were told that even though there is an active recall, any repairs would have to be paid for by us because a 'remedy was not yet made available by ford', however, they were able to remedy the situation, put new parts on it & repair the brakes. Ford has not "released a bulletin". So I had to pay out of pocket for a recall. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Jan 22, 2021 · Brakes · 103,000 miles · CA

Tl* the contact owns a 2009 ford fusion. The contact stated while at a standstill, the brake pedal went all the way to the floor and failed to release on its own. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer fairview ford san bernardino (292 n g st, san bernardino, ca 92410 (909) 884-9261) where it was not diagnosed. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact to take the vehicle to an authorized dealer for the repair. The failure mileage was approximately 103,000.

Filed Oct 8, 2020 · Brakes · 125,000 miles · KS

Braking issue. While driving, twice last winter, I had to brake suddenly and I lost braking ability to stop in a timely manner. The pedal goes to the floor and is very slow to stop. It takes multiple times of pumping the brake to get any pressure back up to brake. I've had multiple shops look at it and have replaced the brakes themselves and they do not find anything wrong. The last shop had to bled the brake lines and found air bubbles in the lines that need to be bled out, which seemed to help. Fortunately, I have not had any accidents when this occurred but have come close.

Filed Oct 4, 2020 · Brakes · 112,000 miles · CT · crash · 2 injuries

My husband was driving at about 35 MPH down a two lane road in the right lane and he went to stop at a stop light and when he hit the brake petal, it vibrates 4 times and then the petal went to the floor and the brakes stopped working and he could not slow down or stop the vehicle. Since there was a pedestrian to his right on the sidewalk and the vehicle in front of him was smaller than his car, he chose to drive in the middle through the two lanes of vehicles. He ended up hitting 3 other vehicles before our car stopped. After he got home, we checked to see if there were any recalls on the car since we were confused why the brakes failed out of nowhere seeing as we had recently put brand new $80 brakes on our car and found out that there had been a recall on the ABS system last january, but there is not a replacement part yet available until november. I truly believe that this accident was caused due to faulty parts that ford made this vehicle with and now my car is totaled and I did not have collision so because of the faulty ABS system, I now have no car and damaged 3 other people's cars. Thank god this accident was not fatal and no one was injured too badly due to the unsafe ABS system in the 2009 ford fusion.*dt*jb - (recall related incident) ts

Filed Oct 1, 2020 · Brakes · 95,000 miles · NY

Tl* the contact owns a 2009 ford fusion. The contact stated while driving and depressing the brake pedal, the pedal went to the floorboard causing the braking distance to be extended. The contact stated that she had to constantly pump the brake pedal to stop the vehicle. The vehicle was taken to west herr ford of rochester (4545 w ridge rd, rochester, ny 14626) where the dealer took a picture of the VIN and refused to test drive the vehicle. The contact was informed that a test drive was unnecessary since the part needed to repair the vehicle was not yet available. The following day, the contact took the vehicle to o'connor chevrolet inc (3850 w. Henrietta rd, rochester, ny 14623) for an oil change and the vehicle was test driven by the underwriter at the chevrolet dealer and was informed that there was a serious problem with the brakes. The contact received notification of the federal safety agency campaign number: 19v904000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that parts were not yet available. The failure mileage was approximately 95,000. Vin tool confirms parts not available.*dt consumer stated parts would not be available until 2021.*jb*dt

Filed Sep 30, 2020 · Brakes · 170,000 miles · VA

The vehicle's brakes randomly cease working. This has LED to several near collisions, including at least one high-speed incident where the brakes failed on the interstate and nearly caused a serious crash. The dealership has known about this recall for nearly a year and has yet to fix the issue. They claim they don't have the parts and claim the issue needs to be taken up with the manufacturer. When contacting the manufacturer, they claim it is the responsibility of the dealership to fix it and will not help either. It is wildly unacceptable that manufacturers and dealerships can produce and sell cars with brakes that randomly shut down completely and not fix the issue. This is no small matter, brakes that spontaneously stop working are one of the most dangerous issues that can happen to a car, and such a issue should be addressed immediately. Before the recall was made public, the dealership charged us on two separate occasions to fix the brakes and claimed they were completely fixed. We are caught in a vicious cycle of both the dealership and the manufacturer refusing to help and claiming that it is the other one who can help us. This is a known and public recall (the federal safety agency recall number 19v904), and we should not be terrified of dying in a car crash because our brakes randomly go out and the responsible parties keep dodging responsibility. We have made multiple attempts at contacting both the dealership and manufacturer to no avail, so we are writing to the federal safety agency for assistance in this matter.