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2009 Ford Fusion: doors won't lock, open or latch

40 of the 1,023 complaints about the 2009 Ford Fusion describe doors won't lock, open or latch.

owner complaints
40
of this car's complaints
4%
typical mileage
79,200
recalls
0
Is there a fix? No recall or service bulletin covers this area of the car yet.

Doors won't lock, open or latch by model year

What owners say

Filed Dec 5, 2023 · Locks · 100,000 miles · IL

The contact owns a 2009 Ford Fusion. The contact stated that the front driver's side door became inoperable. The contact stated that the front driver's door failed to open. The contact stated that the door latch could be locked and unlocked; however, the front driver's door could not be opened. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 100,000.

Filed Oct 29, 2022 · CA

This vehicles driver side door lock fails to unlock using the key. This happens only when the car has been sitting in direct sunlight while being exposed to high heat levels. The lock after it cools off begins to work again normally. This defect has caused significant inconveniences. I have not been able to drive my car when the lock becomes defective.

Filed Nov 3, 2021 · Locks · CA

The contact owns a 2009 Ford Fusion. The contact stated that while attempting to open the front driver’s side door from inside the vehicle, the door would not open using the door handle or the key fob. The contact had someone open the front driver’s side door from the outside. The front driver’s side door would also not lock and unlock with the fob key. The dealer was made aware of the failure and informed the contact that they needed to perform a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was unavailable. The VIN was unavailable.

Filed Jun 19, 2020 · Body · ME

Door latch refused to connect on the drivers side.

Filed Sep 12, 2019 · Body · 173,000 miles · NC

Tl* the contact owns a 2009 ford fusion. The contact stated that the driver's side interior door handle fractured and the door could not be opened from inside the vehicle. The cause of the failure was not determined. The local dealer was not notified. The manufacturer was contacted and did not assist. The VIN was not available. The failure mileage was 173,000.

Filed Nov 2, 2018 · 93,600 miles · RI

The driver's side interior door latch was broken could not lock the driver's side door within the last 5 years. I took it to flood ford of narragansett, ri and they fixed it. Now the same problem has happened again. I have an appointment to have it fixed and don't think I should have to pay for the same repair again!

Filed Jan 17, 2018 · Body · 84,000 miles · NY

Couldnt get out of drivers door. Inside lock and door latch didnt work. Latch made of cheap plastic. Had to climb over console [hard to do, as im over 65 y.o.] and try passenger front door. Thank god, I got out. Tried drivers door from outside and it did open!! Just wont work if you're in the car??? Car was parked in a lot of my drs. Office. I learned that many, many complaints were reported to ford from the 2007 model up to 2012 as far as I know. Ford never corrected this problem!!! It is not cheap to get this fixed. I called sunshine ford in newburgh, ny and they acted like they knew nothing about this malfunction but would ''check out'' my car, and a diagnostic evaluation is $120.00 I said that ford should be responsible for this as they knew about the cheap plastic housing the door latch is made of instead of a heavy metal ie steel or iron. No response and ford motor co. Fluffed me off as well and also told me car too old and not covered under an extended warranty I purchased on 08/20/2015!! I told them, ford really changed alot as I worked in the auto industry for 42 yrs. And this never went on with any car manuf. Companies. I also told them, how could you not address this matter??? This is a pretty bad safety hazard???!!! What if I was in an accident and I had to get out of the driver door only?? And/or the car was on fire????? Again.....no response.. Please help any way you see fit and legal...I so would appreciate and many others having and had the same door problem would too. Tyvm

Filed Jan 8, 2018 · Body · AL

Besides the recall notice 16s26 the door handles are not stable.. Hard plastic. My driver door handle broke and I had to pay over 200.00 to replace it, could not get out of my car.. The passenger doors have tape on them for security. Cheap door handlers. Other than that I love the vehicle.

Filed Nov 9, 2017 · Airbags, Brakes · 165,711 miles · LA

"takata recall" I received the notice to have my airbags replaced & bolton ford has not responded. My driver door will not open from the inside of the vehicle & my brakes need me to go all the way to the floor before the brakes stop the car. Car was stationery when driver door would not open & driving coming to a stop when brakes need pushing to the floor to work properly.

Filed Aug 5, 2017 · Body · 116,000 miles · FL · 5 injuries

Door handle including the lock are dangerous! First, the coating over the plastic lever necessary to exit the vehicle began spliting and became very sharp. My passengers and myself began receiving razor sharp cuts trying to exit. I brought my vehicle to ford dor something else and asked if there was a recall, but there was none. I had to tape over the handles. Next, my driver's door hand broke off in my hand and I had to lower my window to open the door from the outside. What would I've done if my window didn't work, when I live in fl and the inside temperature of cars grows into triple digits! I had to replace and install a new handle I purchased online. When I noticed the readily availability of the parts, this seems to be a common replacement. Well it's a good thing to know because now my passenger side door handle is now malfuntioning. I hope action will be taken to recall and replace my handles or at least reimburse me for the replacements I've had to purchase. Also, I've been waiting on a recall that was just updated. I've been waiting 2yrs and they still don't have the part?! Is it because the airbag is too expensive to replace?

Filed Jul 18, 2017 · Locks · MD

Driver door latch ("lf inner door handle") open it from the inside broke twice in 2011 & 2017 the consumer requestd to withdraw this complaint. Updated 09/20/2017

Filed Jul 18, 2017 · MD

"lf inner door handle" on the drivers inside door broke twice in 2011 & 2017 -- danger of trapping driver inside car

Related recalls

No recalls on record for this model year.

Questions about the 2009 Ford Fusion door locks

Is doors won't lock, open or latch a common problem on the 2009 Ford Fusion?

40 of 1,023 owner complaints about the 2009 Ford Fusion (4%) mention doors won't lock, open or latch. The model year with the most reports is 2013.

Is there a recall or service bulletin for this on the 2009 Ford Fusion?

There is no recall or service bulletin for this area of the car on record.

Other symptoms on the 2009 Ford Fusion

ABS 242Brake failure 103Spongy pedal 58No deployment 18Check engine light 16Stalling 13Airbag light 9Sudden acceleration 9Engine failure 7Loss of power 7Hesitation 6Grinding brakes 5

All model years of the Ford Fusion

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