2013 Ford Fusion: windshield wiper failure

Filed Mar 12, 2026 · Visibility · 92,000 miles · NY

The contact owns a 2013 Ford Fusion. The contact stated that after her daughter had parked and exited the vehicle, she informed her mother that the windshield wipers had failed. An independent mechanic was contacted. The vehicle was taken to an independent mechanic to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The contact had been using a spray bottle to clear the windshield. The contact related the failure to the federal safety agency Campaign Number: 26V117000 (VISIBILITY); however, the VIN was not included in the recall. The manufacturer was notified of the failure and opened a case. The contact was referred by the manufacturer to the federal safety agency Hotline to report the failure. The failure mileage was 92,000.

Filed Oct 26, 2023 · Visibility · IN

Wipers stopped working. Had fused checked. Fuse was not the problem. Ford dealer to complete diagnostic testing as no other auto repair shop will fix the issue. There are 22 reports for faulty wipers, wipers not working, Ford refusal to issue a recall. Meanwhile, they issued a recall for pickup truck wiper recall. Obviously, it is possible Ford Fusion Titanium 2013 and other vehicles could suffer the same issue(s). The cost is hundreds of dollars and Ford says "oh well." Meanwhile vehicles cost $20,000 + no accountability for faulty parts.

Filed Jan 26, 2021 · Visibility · 84,000 miles · MI

While driving in a light snow storm the windshield wipers stopped working. I tried to push down on the stalk to get them to work once and then tried to push it up to get to a set speed and nothing worked. About 3-5 minutes later they came on, wiped 3 times and then stopped again. This happened 3 times on my 30 minute drive. This intermittent issue could be very dangerous if the storm was worse. I was driving 45 MPH.

Filed Jan 5, 2021 · Visibility · 105,000 miles · TX

Wiper motors stopped working out of nowhere. I took the vehicle to ford and they simply want me to pay to replace them. I could not afford at the time and told them to hold off on the repair. They did something for free that caused them to work for another month but are not working again. Ford refuses to investigate this, and sees it as my own personal problem. I see this is a major safety issue that should be looked into.

Filed Sep 17, 2020 · Visibility · 104,000 miles · PA

About a year after owning the vehicle the windshield wipers stopped working properly. It started as an intermittent problem and turned into them not working at all. This has happened after the dealer warranty ran out so naturally they would not accept the issue. They work somewhat now again, but one wiper is halfway up my windshield and the other keeps breaking of assuming becuase they are out of sync with each other. So I have one wiper that is on the driver side that sort of works and this vehicle I am still paying on, so it sucks because I cannot drive it and it won't pass inspection due to this. There are numerous other accounts online about the same issue and ford seems to ignore it. I just want a reliable vehicle that I'm paying for and so far this ford fusion has been nothing but issues.

Filed Dec 6, 2019 · Visibility · 43,595 miles · NY

On 02dec2019 while driving during a light snow, wipers on a 2013 fusion se at 43,595 miles failed to operate, lh wiper stayed vertical, rh wiper returned to park in horizontal position. Vehicle was taken to james ford in williamson ny where the problem was diagnosed as lh wiper motor failure. Repairs were made at a cost of $550.93.

Filed Mar 15, 2019 · Visibility · 120,000 miles · SC

I was driving on the highway to take my daughter to the doctor when my windshield wipers stop moving.

Filed Aug 30, 2016 · Visibility · 48,300 miles · FL

Windshield wipers. Wipers are way to slow. In the rain it is super hard to see and you have no visibility. All you could do is pull over, which is most of the time inconvenient or hope that you don't get in a accident. Even moderate rain is hard see. Its a shame that older cars is safer than a 2013 ford fusion. I was going down a road that has a speed limit of 55 in hard rain, I obviously was doing a slower speed limit due to the danger of the rain and my vehicle's slow wipers. My visibility got so bad that I decided that I had no choice to turn to the right on a road that would give me access to a super walmart. My visibility was so bad that I could not turn in to the walmart parking lot because I could not see anything in front of me in order for me to continue on the road and make a safe left hand turn. I had to put my flashing lights on and use my left window to find my way down the path of the turning lane and out of the straight lanes. At this point I put the defog button on for the window and it helped a little bit. The rain started to slow down so I was able to continue on the road with limited visibility. I live in florida, it rains a lot here. This vehicle is very dangerous for me driving around here.

Filed May 4, 2016 · Visibility · 30,000 miles · MI

The windshield wiper motors and mounts became loose after only 30,000 miles and now the wipers skip and do not clear the windshield off when it is raining. This happens whether the car is moving or not. I changed wipers 4 times until I took it to a body shop where they determined the cause. Whenever it rains, I have severely limited visibility. I cannot get it fixed because it costs too much.

Filed Feb 22, 2016 · Engine · 36,000 miles · NC

Numerous problems with this car but most recently and the most concerning is the frequent stalling at random times . The car will just go dead . Sometimes a warning in display says run active power, sometimes the check engine light comes on . When it stalls randomly it loses power and bucks a little then stalls . When driving on highway there is a terrible vibration coming from front of the car as the stalling problem gets worse it also goes into "limp mode" on highway . The car has been serviced for many weird problems such as when I was in fla in dec and the heat came on full blast and temperature gauge said it was minus 21 degree's . It had problem with wipers , turn signals and headlights not working. I can't count how many modules have been replaced. I live in the mountains and it is very scary to be driving and not know when your car will stall . The car is at dealer yet again and it was very unsettling to discover that the dealership didn't think it was a big deal that your nearly new vehicle is stalling frequently . Which made my gut say there could be some sort of cover up. Because you literally can not trust anyone any more . I could see a class action lawsuit in the making. But while government stalls and stalls people are being killed in these cars . I have on video my car stalling . I told my family if I die in a crash today check my phone for the video's of car stalling and sue the hell out of ford!!! Updated 10/19/2017*js *bf...video available

Filed Jan 8, 2016 · Visibility · 57,000 miles · MD

I took my 2013 ford fusion (then still under warranty) to the dealer in september 2014 because my wipers were sometimes bouncing/ vibrating (at times violently) when the vehicle was running, and would hesitate intermittently as they moved across the windshield. They claimed they could not duplicate the problem and dismissed it. They claimed they didn't know what it was. I videotaped the problem shortly after I picked-up the car and shared the youtube link with the dealer. Video link: https://youtu.be/ejr8dm_fz2c I lived with it until a year later (november, 2015) when the wipers ceased working in heavy rain at speed on the highway. I lost visibility immediately. I was barely able to get off the road. When the rain slowed, I made my way to the dealer again and reminded them of the problem a year earlier. They diagnosed a wiper motor failure and--in spite of my earlier visit under warranty with the wiper problem--declined to fix it unless I paid for the repair as the car was now no longer under warranty. I could not drive the car without the repair, thus I was at the mercy of the dealer for a $533 bill, which I paid. I believe the failure of the wipers on the highway was a very serious safety concern that could have been prevented had the dealer serviced the vehicle when I brought the problem to their attention in 2014. I was fortunate that failure did not cause an accident. I can only assume the dealer failed to make the repair under warranty because of the cost. The failure of the wiper motors was gradual and provided ample warning for the dealer, but they failed to acknowledge it in a timely way. In the future, problems such as the vibration and hesitation that telegraph potential wiper failure should be dealt with immediately when brought to a dealer's attention.

Filed Feb 4, 2015 · Visibility · 37,900 miles · MI

The driver side wiper stopped working at 37900 miles.